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Preferred Home Services, LLC

Electrical Wiring or Panel Upgrade, Central A/C - Install, Sewer Main Clearing,

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

Emergency services offered
12 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.331 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
10%
3
19%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 31 reviews
Gigi W.
Apr 2026
5.0
Central A/C - Install
$10,000
Replacement of AC went very smoothly, Ethan & Marcus very efficient, knowledgeable and professional. Highly recommend PHS!
Response from Preferred Home Services, LLC
"Thank you, Gigi, for your kind review! We're glad to hear the AC replacement went smoothly and that Ethan and Marcus provided efficient, knowledgeable, and professional service. We truly appreciate your recommendation and your trust in Preferred Home Services!"

Stephen O.
Apr 2026
5.0
Tankless Water Heater - Install
6 Star rating
Response from Preferred Home Services, LLC
"Thank you, Stephen! We truly appreciate the 6-star rating and your support. We're glad you had a great experience with your tankless water heater installation, and we appreciate you taking the time to share your feedback."

Annette L.
Mar 2026
5.0
Water Main Install, Replace or Repair
Will and Mike were very professional and friendly They fixed my broken pipe in a timely manner. I will use them again if we ever have problems again.
Response from Preferred Home Services, LLC
"Thank you, Annette, for taking the time to share your experience! We're happy to hear that Will and Mike were able to take care of your pipe repair quickly and professionally. It's great to know you felt well taken care of and were satisfied with the service provided. We appreciate your feedback and support."

Boris R.
Mar 2026
5.0
Sewer Main Clearing
Danthony was the individual who showed up to provide an estimate for services. He was very thorough and professional. I allowed him to do the work after he gave me his estimates of all that may be necessary. I would hire him again and again. So easy to talk to. Thank you
Response from Preferred Home Services, LLC
"Thank you, Boris, for sharing your experience! We're glad to hear Danthony took the time to thoroughly assess the situation and clearly explain the options before getting started. It's great to know you felt comfortable working with him and were satisfied with the service provided. We truly appreciate your trust and kind words, and we?ll be here whenever you need us again."

Linda G.
Feb 2026
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
I was surprised that they came today the sconce look and work great what a difference it made in the room
Response from Preferred Home Services, LLC
"Thank you, Linda, for your feedback! We're happy we could get out there quickly and take care of your lighting project. It's great to hear the sconce turned out well and made such a noticeable improvement in your space. We appreciate you choosing us and are here if you need anything in the future!"

Christine C.
Nov 2025
4.0
Very professional, got the job done.
Response from Preferred Home Services, LLC
"Thank you, Christine, for your kind feedback! We're glad to hear you were pleased with the service. Our team takes pride in providing professional, reliable work and getting the job done right. We appreciate you taking the time to share your experience and look forward to assisting you again in the future."

Lucy K.
Aug 2025
3.0
$1,328
They did a good job and explained the issue well, but this was definitely price gouging.
Response from Preferred Home Services, LLC
"Thanks for providing us your feedback, Lucy. We know spending money on repairs is never an enjoyable experience. I'm going to get your information over to a manager so they can reach out to discuss further if you haven't spoken with them already regarding your frustration. Maybe there is something more we can do. Have a nice day."

Justin C.
Jun 2025
5.0
$4,500
They did an amazing job! Great quality of work!
Response from Preferred Home Services, LLC
"Thanks for your review! We love hearing we've made another customer happy and we truly appreciate you sharing your experience. Have a great day!"

Alton C.
May 2025
3.0
$1,000
Preferred Home Services performed an excellent job. Easy to make arrangements; they showed up promptly and on time; work was done very professionally. The only issue was that their charge was at least twice I am used to paying for that type of service. No parts and technician required 2 hours to complete and the charge was $1,000. Very high for this location!
Response from Preferred Home Services, LLC
"Thanks for your feedback Alton. We want everyone to be satisfied with their experience and are disappointed if we miss the mark. We're happy to have a manager discuss with you if convenient for you. Feel free to give us a call at 843-273-6511 and ask for Jamaal Robins. He's ready to help."

Katherine S.
May 2025
4.5
Yes, I recommend this pro
Responsive, courteous, informed me of the process and gave what appeared to be a reasonable quote for the requested service
Response from Preferred Home Services, LLC
"Thanks for sharing your experience with others, Katherine and we're glad we could help. We'll be here when you need us!"

Daniel S.
Mar 2025
5.0
Electric Furnace / Forced Air Heating System Installation
$25,000
Preferred Home Services installed a brand new Split unit HVAC system including ductwork. They were fast efficient extremely professional and very knowledgeable. They explained everything they were doing before during and after they did it. Most importantly they cleaned up afterwards, to the point you couldn't even tell they were here. I also had them install a brand new water heater while they were at it. Everything is brand new and up to code I am very pleased. Thank you Angie's List for the referral. I will consider Preferred Home Services as my go-to from now on for my HVAC and water heater.
Response from Preferred Home Services, LLC
"Thanks so much for trusting us with the comfort of your home! We'll be here to help you with all of your HVAC, plumbing and electrical needs. We appreciate you sharing."

Raymond V.
Feb 2025
1.0
Water Treatment & Purification System Installation and Replacement
$570
.
Response from Preferred Home Services, LLC
"Thanks so much for working with us, Raymond, and thank you for taking time to discuss your concerns with our Manager, Jamaal."

Ashley O.
Sep 2024
5.0
Yes, I recommend this pro
Na
Response from Preferred Home Services, LLC
"We appreciate you rating your experience with us online, Ashley. Customer feedback helps us to make sure we're providing the best possible service."

LaRue M.
Jun 2024
4.0
Yes, I recommend this pro
Fast response time and great customer service.
Response from Preferred Home Services, LLC
"Thanks for reviewing us on Angi Leads. We're happy to hear we were able to help you with your issue quickly."

Earnest S.
May 2024
3.0
Yes, I recommend this pro
A bit pricey but knowledgeable/great customer service
Response from Preferred Home Services, LLC
"We're so happy to hear you enjoyed your experience with our company, Earl, but understand you weren't 100% pleased with our pricing. If you'd like to discuss, we're more than happy to have our customer service manager give you a call. We strive for 100% satisfaction and are always interested in getting there with all of our customers. Give us a call at 843-305-5310 and ask for Jamaal to discuss."

Mary O.
Mar 2024
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Prompt service. Came to give quote and offered to do the job the same day. Technician negotiated a price comparable to other quotes we received with his boss prior to installation. He Cleaned up beautifully, everything working well. We had Prefered Home services for an HVAC repair in the past, that’s why we called them for a quote. Good immediate reliable service twice now!
Response from Preferred Home Services, LLC
"Thanks so much for taking time to review us. We are happy to hear you had a great experience and our employees are meeting our customer expectations."

Samantha P.
Jan 2024
2.5
Yes, I recommend this pro
They unclogged my blockage and it was clogged again in two months.
Response from Preferred Home Services, LLC
"We understand you had an issue with our service, Samantha. If you'd like to discuss, we're more than happy to have our customer service manager discuss with you. We strive for 100% satisfaction and are always interested making it right with all of our customers. Give us a call at 843-305-5310 and ask for Jamaal if you'd like to discuss."

Margaret B.
Jan 2024
2.5
Electrical Wiring or Panel Upgrade
$3,200
I still have issues with the electrical
Response from Preferred Home Services, LLC
"Thanks for your feedback, Margaret. If you're still having issues with your electrical and would like to discuss, we're here and ready to help. You can give us a call at 843-305-5310 and ask for Jamaal to discuss."

Carolyn H.
Jan 2024
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Our technicians, Jacob Flowers and Tanner Watson, were timely, courteous and thorough despite working on. a holiday weekend day. They explained in detail how the installation would proceed and remained engaged throughout the process. They completed the install, briefed us on system operation and cleaned up before departing. We would definitely recommend this company and these two gentlemen for their expertise and excellent service!
Response from Preferred Home Services, LLC
"Thanks so much for your glowing review of our technicians. We truly have an amazing team, and we're so happy to hear they were able to help you over the holiday weekend!"

Freida M.
Dec 2023
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Sam was courteous and respectful, and explained things clearly which was very helpful. He was a conscientious worker with a confident attitude. Also, he did a good cleanup when installation job was completed. Will certainly recommend !

Elaine B.
Oct 2023
4.5
Electrical Wiring or Panel Upgrade
Yes, I recommend this pro
Professional

Ronda M.
Jul 2023
4.0
Yes, I recommend this pro
The technician was very helpful.

Darryl B.
Jul 2023
5.0
Yes, I recommend this pro
$248
Ted did an awesome job.

Cliff M.
May 2023
3.0
Electrical Switches, Outlets & Fixtures Install or Repair
$290
Too expensive. Hired to find problem with wall socket that has no power. Nice and polite tech. He checked all connections in room, could not find problem. Cost 290 dollars, and I would have to pay more to do further search. Not worth expense. I reported my disappointment with cost and limited search. They offered to lower their guaranteed fixed price that is more than double original cost. I declined. Iâ m sure they could fix it, but way to expensive service.

Tasha M.
Dec 2021
5.0
Alan was very experienced and knowledgeable of his work ,had a great attitude and i definitely use him in the future if needed again
Showing 1-25 of 31

Licensing

Licensed*

Trade License Number

112954

Trade License Locale

SC

Trade License Expiration

10/31/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Preferred Home Services, LLC is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 7:00 PM Tuesday: 8:00 AM - 7:00 PM Wednesday: 8:00 AM - 7:00 PM Thursday: 8:00 AM - 7:00 PM Friday: 8:00 AM - 7:00 PM Saturday: 9:00 AM - 5:00 PM Sunday: 9:00 AM - 5:00 PM

Preferred Home Services, LLC accepts the following forms of payment: CreditCard

Yes, Preferred Home Services, LLC offers free project estimates.

No, Preferred Home Services, LLC does not offer eco-friendly accreditations.

Yes, Preferred Home Services, LLC offers emergency services.

Yes, Preferred Home Services, LLC offers warranties.