Preferred Restoration & Construction, Inc.

4.97 | 10 Verified Ratings
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704-721-5568

PO Box 2584
Davidson, NC 28036
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Preferred Restoration & Construction, Inc.


Better Than Before

For 24 hour Emergency Services, call Preferred Restoration & Construction, Inc. today for all your flood, fire and storm damage repair needs in the Charlotte, North Carolina Metro Area. Preferred Restoration are the experts to call when you want your home or business restored and cleaned. In less than an hour, our experts can be at your home or business ready to help! If you have a wet basement due to water in your carpet or sewer backup causing sewage related damages, we have the water damage restoration and contamination remediation solution you are looking for. Our crews are experienced residential and commercial water damage restoration specialists certified and with the expertise you expect damage recovery and restoration. We are a privately owned business with a commitment to quality and client satisfaction.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Charlotte
  • Salisbury
  • Mooresville
  • Statesville
  • Matthews
  • Concord
  • Kannapolis
  • Granite Quarry
  • Gastonia
  • Davidson
  • Lincolnton
  • Huntersville
  • Pineville
  • Rockwell
  • Newton
  • Locust
  • Cornelius
  • Belmont
  • Paw Creek
  • Cramerton
  • Stanley
  • Troutman
  • Midland
  • Indian Trail
  • Sherrills Ford
  • Lowell
  • China Grove
  • Mount Holly
  • Denver
  • Dallas
  • Spencer
  • Mount Mourne
  • Landis
  • East Spencer
  • Newell
  • Harrisburg
  • See All >

Services Offered

Additions & Remodeling
  • Bathroom Remodel
Disaster Recovery Services
  • Water Removal Recovery
  • Storm or Wind Damage Recovery
  • Dry-rot, Water or Pest Damage Repair
Flooring & Carpet
  • Wood Flooring Repair
  • Wood Flooring Refinish
  • Laminate Wood / Stone Floor Repair
  • Vinyl or Linoleum Sheet Floor or Tile Repair
Mold & Asbestos Services
  • Toxicity & Mold Removal
Plumbing
  • Clear Sewer Main
  • Clear Drain Clog or Blockage
Tile
  • Ceramic & Porcelain Tile Repair
  • Natural Stone Tile Repair

Areas of Expertise

  • Water, Fire and Storm Damage - Home and Commercial
  • Mold abatement and remediation - Home and Commercial
  • Kitchen and Bathroom Remodeling
  • Emergency services for toilet and sewer backups
  • Flooring - Installs and Repairs - Home and Commercial

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 2 year
  • Credit Cards Accepted

Credentials

In Business Since: 2003
Memberships & Affiliations
  • IICRC
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
Preferred Restoration & Construction, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 10
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5.0   |  
Review by in Kannapolis, NC
We had an older house that desperately needed an update. We started by remodeling our kitchen. Robert and his crew were great to work with, easy to get in touch with and offered great solutions to some of the issues we encountered during the project. His rates were very reasonable as well. I would definitely recommend him!

10 of 10 users found this review helpful.

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5.0   |  
Great service. Called with a problem, they evaluated and scheduled the repair work very quickly.
Response by Preferred Restoration & Construction, Inc.: Thank you. We are happy you allowed us to work on your home.

8 of 8 users found this review helpful.

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5.0   |  
Review by in Charlotte, NC
So when my son flooded the bathroom, we had no idea what to do! Thankfully I called Preferred Restoration. Robert was very knowledgeable and helped ease my concerns about the whole process. His team showed up in less than an hour and got started with drying everything out. I know that water damage can be a big deal if not treated properly but I am glad I trusted Preferred Restoration to get the job done right. I hope I never have to use them again but if I do, at least I know who to call.

5 of 5 users found this review helpful.

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5.0   |  
Review by in Monroe, NC
Robert & his crew are very particular about their work. The quality and craftsmanship is the best I've seen. Robert was personally involved in my repair and I appreciate the way he explained everything to my wife & I. We had never experienced a problem before and were unsure what to do. Robert was very helpful during this time. After 28 years of home ownership I recently filed my first insurance claim for damages resulting from a dishwasher malfunction. I was unsure of what to do so I called my local agent who put me in contact with the adjuster. The adjuster was literally no help in explaining the process of how the claim would be handled or what my options were. All she said was she would handle it by first sending out Servpro to install dehumidifiers and assess the damage. After a week with no one showing up I contacted the adjuster to find she forgot to make the call. By now my floor is ruined & I am told an abatement crew would come out to remove the flooring because of asbestos. When I returned home I was shocked to see how carelessly the abatement crew did their work. The entire subflooring was remove, our lower cabinets were busted & every wall in the kitchen & dining area was damaged. The situation was much worse now and my wife was in tears. That is when Robert Guarrino from Preferred Restoration stepped in. He came by to give us an estimate and was able to put my wife and I at ease. He explained how the whole insurance claim process worked and how he would work with them to complete the necessary repairs. He was personally involved in each step of the repair process and performed some of the more delicate work himself. His crews were very efficient and kept the mess to a minimum. They always cleaned thoroughly before finishing each day. Because of the extensive damage resulting from the initial delay by the adjuster and the extra damage caused by the abatement team, the repair took several weeks to complete but I am happy to report that all is well at our home now. We are very pleased with the quality of the work and the materials used by Preferred Restoration. Our kitchen and dining room looks better than before the incident. Besides his professional service, Robert was also very kind and empathetic with my wife. He seemed genuinely concerned about her health issues and the added stress this incident had caused her in the beginning. That personal interaction means a lot to me. I will be sure to ask for Preferred Restoration for any future problems or for any planned home improvements. I wish I had known they also handle all types of cleanup and remediation. I would have asked for them to handle the whole claim. I think their service is better because it is a privately owned business and he understands both sides of the business. They are committed to helping the customer and assure we are satisfied. I would definitely recommend them to anyone.

9 of 9 users found this review helpful.

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5.0   |  
Review by in Charlotte, NC
Project: Hire a Handyman
Robert solved a problem I had been dealing with for years - high humidity and water in my crawl space. I had others address it with no actual improvement. Robert came in with a low cost and creative solution that solved the problem. Its been two months since install and the humidity levels are lower than ever consistently through this hot and humid summer. Robert's crew did a wonderful job doing the work. They always showed up when they said they would, Robert was an excellent communicator and the team was thorough and clean.

9 of 10 users found this review helpful.

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5.0   |  
Review by in Charlotte, NC
Robert was very informative, he gave me more information than any other service professional did. He was very knowledgeable, helpful, and assisted in what was needed to be done. I would definitely recommend this company!

10 of 11 users found this review helpful.

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4.83   |  
Review by in Charlotte, NC
Exceptional professional company - polite, knowledgeable, clean,

14 of 15 users found this review helpful.

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5.0   |  
Review by in Charlotte, NC
Mr. Robert Guarino, President of the company, was extremely helpful in guiding us through the various stages of remediation, demolition, and restoration. We hired, Preferred Restoration & Construction, a company with the decisive knowledge and expertise. Because of their extensive experience, we avoided what could have been a very unsettling incident.

12 of 12 users found this review helpful.

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5.0   |  
Review by in Matthews, NC
Robert was very easy to work with, made a challenging situation very manageable. He was able to fix the problem and went out of his way to make sure I was completely happy with the results. I would recommend him to others in a second.

10 of 10 users found this review helpful.

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5.0   |  
Review by in Charlotte, NC
great!

10 of 12 users found this review helpful.

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  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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