Preferred Restoration & Construction, Inc.

I have worked with Robert previously on a water leak which developed into mold and he put in new flooring. Excellent work. Now another leak from washing machine. Came out immediately took care of it putting new walls in room and garage. Never a problem always got back to me. His work is great!

My husband and I had the pleasure of working with Preferred Restoration. We had a massive leak from our washing machine. I called Robert up and he was at our house within hours to start the repair process. Robert has been very responsive throughout the repair process and he worked very quickly. His team was very knowledgeable and provided honest and trustworthy solutions to our leak issue. He was able to even provide us with some upgrades throughout the process. We had an amazing experience and will use Robert again in the future for general home upgrades.

My husband and I had the pleasure of working with Preferred Restoration and Construction specifically Robert Guarino. From day on Rob was very responsive to our home repair needs and put a plan to action very quickly. Our kitchen had a leak that caused extensive damage. He remediated the moisture damage then created a plan seamlessly helping us execute a beautiful kitchen remodel. His knowledge, expertise, and communication surpassed my expectations! The result was remarkable! Truly amazing! I have recommended Preferred Restoration and Constructions to friends and neighbors and would defiantly use him again in the future!

We had an older house that desperately needed an update. We started by remodeling our kitchen. Robert and his crew were great to work with, easy to get in touch with and offered great solutions to some of the issues we encountered during the project. His rates were very reasonable as well. I would definitely recommend him!

Great service. Called with a problem, they evaluated and scheduled the repair work very quickly.

So when my son flooded the bathroom, we had no idea what to do! Thankfully I called Preferred Restoration. Robert was very knowledgeable and helped ease my concerns about the whole process. His team showed up in less than an hour and got started with drying everything out. I know that water damage can be a big deal if not treated properly but I am glad I trusted Preferred Restoration to get the job done right. I hope I never have to use them again but if I do, at least I know who to call.

Robert & his crew are very particular about their work. The quality and craftsmanship is the best I've seen. Robert was personally involved in my repair and I appreciate the way he explained everything to my wife & I. We had never experienced a problem before and were unsure what to do. Robert was very helpful during this time. After 28 years of home ownership I recently filed my first insurance claim for damages resulting from a dishwasher malfunction. I was unsure of what to do so I called my local agent who put me in contact with the adjuster. The adjuster was literally no help in explaining the process of how the claim would be handled or what my options were. All she said was she would handle it by first sending out Servpro to install dehumidifiers and assess the damage. After a week with no one showing up I contacted the adjuster to find she forgot to make the call. By now my floor is ruined & I am told an abatement crew would come out to remove the flooring because of asbestos. When I returned home I was shocked to see how carelessly the abatement crew did their work. The entire subflooring was remove, our lower cabinets were busted & every wall in the kitchen & dining area was damaged. The situation was much worse now and my wife was in tears. That is when Robert Guarrino from Preferred Restoration stepped in. He came by to give us an estimate and was able to put my wife and I at ease. He explained how the whole insurance claim process worked and how he would work with them to complete the necessary repairs. He was personally involved in each step of the repair process and performed some of the more delicate work himself. His crews were very efficient and kept the mess to a minimum. They always cleaned thoroughly before finishing each day. Because of the extensive damage resulting from the initial delay by the adjuster and the extra damage caused by the abatement team, the repair took several weeks to complete but I am happy to report that all is well at our home now. We are very pleased with the quality of the work and the materials used by Preferred Restoration. Our kitchen and dining room looks better than before the incident. Besides his professional service, Robert was also very kind and empathetic with my wife. He seemed genuinely concerned about her health issues and the added stress this incident had caused her in the beginning. That personal interaction means a lot to me. I will be sure to ask for Preferred Restoration for any future problems or for any planned home improvements. I wish I had known they also handle all types of cleanup and remediation. I would have asked for them to handle the whole claim. I think their service is better because it is a privately owned business and he understands both sides of the business. They are committed to helping the customer and assure we are satisfied. I would definitely recommend them to anyone.

Robert solved a problem I had been dealing with for years - high humidity and water in my crawl space. I had others address it with no actual improvement. Robert came in with a low cost and creative solution that solved the problem. Its been two months since install and the humidity levels are lower than ever consistently through this hot and humid summer. Robert's crew did a wonderful job doing the work. They always showed up when they said they would, Robert was an excellent communicator and the team was thorough and clean.

Robert was very informative, he gave me more information than any other service professional did. He was very knowledgeable, helpful, and assisted in what was needed to be done. I would definitely recommend this company!

Exceptional professional company - polite, knowledgeable, clean,

Mr. Robert Guarino, President of the company, was extremely helpful in guiding us through the various stages of remediation, demolition, and restoration. We hired, Preferred Restoration & Construction, a company with the decisive knowledge and expertise. Because of their extensive experience, we avoided what could have been a very unsettling incident.

Robert was very easy to work with, made a challenging situation very manageable. He was able to fix the problem and went out of his way to make sure I was completely happy with the results. I would recommend him to others in a second.

great!