Premier Floorz

We had new plank flooring installed. The installation does not look like it was done by professionals. I could have installed it myself without any experience and did a better job. They did nothing to prepare the floor even though I made it clear that I wanted it done correctly and was willing to pay extra if additional work was required. This conversation was witnessed by several people. I have had nothing but problems with the floor since it was installed. There are numerous areas that have sizable gaps under the flooring that depress approximately a quarter to a half of an inch when walked on. They came out to fix a plank that was lifted but failed to fix the area that was of my main concern. The are several additional planks that have lifted and tore. The area by the back door has significant gaps under the flooring. The installer told me that once I installed the molding, the gap would go away, which does not seem correct. If the flooring was installed correctly, there would not be a gap. There are numerous areas that look like they were chopped together. I had to glue the cove base in several areas because there was no glue applied by the installer. I believe a lot of this relates to the installers not showing up until afternoon and then rushing to get done. A job that should have taken a day and a half dragged on for a week. There are several issues with the installation that still need remedied. We contacted the installer at least seven times and left message and have yet to receive a call back. Do not use this Company. They are not trustworthy nor are they professional.

Excellent service!

Excellent service Over priced material

Great experience! Price was good and the work performed was great! Would recommend to friends and family!

Floors turned out nice. When I asked to have a few things changed that did not look right, it was done without hesitation. Team was very personable and very happy with the floors.

Highly recommend ! Great work !

Great Service with amazing products. My wife was ecstatic with the final results. The price was very good for the product.

I really appreciated the professionalism of the associate and sales rep Kevin, who came out to measure and give the quote. He was very informative, and helpful with ideas, and different choices I could make. He was not pushy or controlling and I was very happy with the final price. The install team was top notch, and kept in touch through the entire install. I definately would recommend this company to anyone wanting an honest affordable carpet company.