Approved
Premier Home Pros, LLC
Wood Flooring Repair or Partial Replacement, Laminate Wood or Stone Flooring Repair, Vinyl or Linoleum Sheet Flooring or Tiles Repair,
About us
Premier Home Pros delivers high performance luxury vinyl plank and tile flooring designed for real life. Our commercial grade products bring the look of hardwood or stone into your home with waterproof, scratch resistant durability built to handle pets, kids, and everyday traffic. We provide a white glove installation experience that includes same day furniture moving, expert installation, and a clean jobsite when we leave. Our certified team respects your home and ensures a smooth, stress-free process from start to finish. All flooring projects are backed by an industry leading warranty for long term peace of mind. In addition to flooring, we specialize in full bathroom remodels, installing beautiful bathtubs and showers in as little as one day. Schedule your free design consultation today.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.474 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 8% | ||
| 1% | ||
| 1% | ||
| 11% |
Showing 1-25 of 74 reviews
Itala B.
Apr 2026
Google Review
Robert they really helped us with our bathroom decision for remolding we are happy with that
Peter H.
Apr 2026
Google Review
Great experience. They were willing to spend the time to explain things in detail to address any concerns.
Deborah S.
Apr 2026
Google Review
Robert Palmer
Professional, expert explanation in layman’s terms, thorough with the inspection, pleasant and able to answer any questions with the ability to respond instantly.
Great personality!
Elena P.
Apr 2026
Google Review
Elias and Steven were professional, knowledgeable, and very good at their job.
Christine G.
Apr 2026
Google Review
Robert Palmer did a very good job with his presentation and covered the products with expert knowledge.
Amy P.
Apr 2026
N/A
Dennis S.
Mar 2026
I called for a problem with silicone between wall n floor came off n left a hole where eventually will leak, They will not live up to the warranty promised. After 18,000.00 remodel job all they would say is sorry can?t help you!
Bruce F.
Feb 2026
They do good work
Janis H.
Feb 2026
We were very pleased with Mark and Dalton. They were professional, knowledgeable and courteous. They informed us as the project progressed. I would recommend them anytime. Thank you so much!
Sara R.
Jan 2026
Our installers Kevin and Sammy did an amazing job with our shower install. They went above and beyond making sure we were informed of any issues they discovered along the way and were extremely knowledgeable and friendly.
Thomas B.
Aug 2025
The crue did a great job.
Response from Premier Home Pros, LLC
"Thank you for the feedback! Enjoy your new beautiful bathroom!"
Don K.
Aug 2025
Lots of things went wrong. Getting service was difficult. Each person from different departments tried to blame the other department. The whole process from start to end was a pain. Don?t hire this company.
Response from Premier Home Pros, LLC
"We?re sorry to hear about your experience and the difficulty you had getting service. This isn?t the standard we strive for, and we take feedback like this seriously. Could you provide your name, installation address, or the approximate date of your project so we can locate the job details and review what happened? That will help us address the situation properly and work toward a resolution."
Valerie F.
Jun 2025
Working with Premier Home Pros was a pleasure. Izzy Irizarry served as the installer for our new shower install. He is a skilled tradesman as demonstrated by the exemplary job he did on our project. Perfection. His work exceeded my expectation and we are thrilled with the quality of our new shower surround as well as the expert installation provided by Izzy.
Response from Premier Home Pros, LLC
"Thank you! We?re thrilled to hear Izzy?s craftsmanship exceeded your expectations and that you?re happy with your new shower. We appreciate your kind words and trust in Premier!"
Pandy B.
Jun 2025
Everything that was promised happened! They showed up on time and we?re very respectful of my property during the whole process. The workmanship is absolutely incredible! I would consider this shower installation, pure artistry the way every detail was treated. The job was done in a timely fashion. They left nothing for me throw away or clean up after the job was completed. I will use this company again and again and again, and have already recommended them to my friends.
Response from Premier Home Pros, LLC
"Thank you so much for your kind words. We're thrilled to hear that the experience met your expectations from start to finish. It's especially great to know the craftsmanship stood out and that our team took care of your home like it was their own. We truly appreciate your recommendation and look forward to working with you again in the future!"
Mary H.
Jun 2025
They replaced my toilet, along with other work. After they left, I lifed the lid, and discovered a large, U shaped hole on the edge. I called them and was told that it didn't matter as the lid had to be lifted to see the damage ( looked to be caused during manufacturing). I called again and let them know that I needed to have someone look at it. I was told that there was nothing they could do, but that they would send someone out on Monday. I waited for them, they never showed up and never called. They no longer take my calls. While it may not seem like a big deal to them, I paid them a lot of money for the toilet and install. The lease they could have done was to bring out one that wasn't damaged and exchanged the toilet.
Mary H.
Jun 2025
They replaced my toilet, along with other work. After they left, I lifed the lid, and discovered a large, U shaped hole on the edge. I called them and was told that it didn't matter as the lid had to be lifted to see the damage ( looked to be caused during manufacturing). I called again and let them know that I needed to have someone look at it. I was told that there was nothing they could do, but that they would send someone out on Monday. I waited for them, they never showed up and never called. They no longer take my calls. While it may not seem like a big deal to them, I paid them a lot of money for the toilet and install. The lease they could have done was to bring out one that wasn't damaged and exchanged the toilet.
Response from Premier Home Pros, LLC
"We're very sorry to hear about your experience, and we understand your frustration. You deserve a quality installation and proper follow-up, especially after bringing this to our attention. Please contact our service team at 1.855.209.7818 (Line 4) with your project details so we can escalate this and work toward a proper resolution."
Alan G.
May 2025
Salesman told us that the new shower would be completed in one day. Well, it's been a month now and the shower is still not completed.......the glass door and wall, 2 shelves and 2 grab bars have yet to be installed. For the price we paid, we should get way better service than this. Not happy with Premier Home Pros.
Response from Premier Home Pros, LLC
"Thank you for your feedback, and we?re very sorry to hear about the delay and frustration. This isn?t the level of service we strive for. We?ve alerted our service team to prioritize your case?please call 1.855.209.7818 (Line 4) so we can ensure the remaining work is completed as quickly as possible."
Chrystal R.
Apr 2025
Premier Home Pros converted my bathtub to a walk in shower in November 2024. The shower is beautiful and functional. I’m a senior citizen and I uneasy climbing into the tub to shower. The work was done in 1 day as promised. It’s been 5 months. I had a small leak where the shower frame meets at the bottom in the corner. I contacted customer service and the problem was a quick fix with caulking. The initial installers were professional, respectful of my home and cleaned up after the installation. I wish I had done this several years ago. I highly recommend this company.
Miki T.
Mar 2025
I am really happy with my new shower. I had a bathtub and old tile shower replaced. The installers were very nice, however could have been more tidy about the whole thing.
Response from Premier Home Pros, LLC
"Wonderful! Thank you so much for taking the time to leave us a review. We will pass along your feedback regarding the tidiness. We really appreciate it!"
Trece A.
Feb 2025
THE INSTALLERS WERE VERY EXCELLENT. THEY ANSWER ALL MY QUESTIONS AND WERE VERY PROFESSIONAL. ONLY THING I WOULD SAY IS WHEN THE SALEPERSON COME TO GIVE YOU An ESTIMATE MAKE SURE YOU GET A SECOND OPINION. MY SALESPERSON SAID I HAD WATER DAMAGE AND WHEN WALL WAS BEING TAKEN DOWN IT WAS CONCRETE AND NO WATER UNDER THE WALL. Always be honest to the customer. I think he was not honest. Thank you
Response from Premier Home Pros, LLC
"Thank you for your feedback. We're glad to hear the installers provided excellent service and were professional in answering your questions. We apologize for any confusion regarding the water damage claim and appreciate you bringing this to our attention. Honesty is a top priority for us, and we will make sure to review this to ensure transparency in the future. Thank you for sharing your experience, and we?re happy you?re satisfied with the installation."
Kasey L.
Feb 2025
We had a great experience. The Installers were professional and communicated well with us. Also when I had questions or concerns they were quick to respond back and take of it. I love how it looks. So easy to clean!
Response from Premier Home Pros, LLC
"Thank you for your wonderful feedback! We're glad to hear that the installers were professional and responsive to your needs. We're thrilled you love the look of your new space and appreciate the easy maintenance!"
Christine N.
Feb 2025
Well done! Effective and efficient installation by skilled workers. Done in 1 day!
Response from Premier Home Pros, LLC
"Thank you for your feedback! We're thrilled to hear that the installation was effective, efficient, and completed in just one day."
John D.
Feb 2025
Workers were here 'sort of' on time. Job took a day or two longer than expected. New shower looks great. Shower floor is an issue. The floor is not solid, and takes some getting used to. Overall, we are happy with the new shower, but the floor needs to be addressed along with a chip in the floor ceramic tile, caused by workers.
Response from Premier Home Pros, LLC
"Thank you for your feedback. We're glad to hear you're happy with the new shower overall, but we apologize for the issues with the floor and the chipped tile. Please contact us at 1-855-209-7818 (Line 4) so we can address these concerns and make things right."
Valencia Y.
Feb 2025
My installation was Quick, and Professionally executed. The products installed are Beautiful , I'm highly satisfied and would recommend this company to anyone looking for Great work and workers. Luis David and Oscar Reyes were my installers and they were highly Professional, Efficient, hard workers they kept the area clean and provided Quality work. Premier Home Pros does Great work and I highly recommend this Company.
Response from Premier Home Pros, LLC
"Thank you for your fantastic review! We're thrilled to hear you had a quick and professional installation, and that Luis, David, and Oscar provided excellent service. We truly appreciate your recommendation and are glad you?re satisfied with the beautiful results!"
Roederer A.
Feb 2025
1st the Installers were good at their job. 2nd The company did not communicate with the installers completely. When the installers arrived the material list was not correct they had the wrong shower material, they proceeded with what they had to, in order to start the project. After the third day the project was making progress, In order to be able to isolate the water supply, shut offs needed to be applied, the company didn't reveal that info to the installers, although the installers indicated that work order did not indicate that, the lead installer then told me that it would void my warranty. So I attempted to contact the sales rep and verify the installers comments. No Reply was received from the sales rep, so with my knowledge about adding shutoff's to a water supply , I had to purchase the shutoff's to have them installed. With that miscue resolved by me, the 3rd miscue was the incorrect drain location of the shower pan, which concession had to be made. RECOMMENDATION DON'T
Response from Premier Home Pros, LLC
"Hi! I am so sorry to hear about your negative experience, I would love to be able to rectify this situation. Unfortunately I cannot find you in our system, could you provide me with more information like your job number or call the service line at 1.855.209.7818 Line 4! Thank you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Premier Home Pros, LLC is currently rated 4.4 overall out of 5.
Monday: 5:00 AM - 11:00 PM
Tuesday: 5:00 AM - 11:00 PM
Wednesday: 5:00 AM - 11:00 PM
Thursday: 5:00 AM - 11:00 PM
Friday: 5:00 AM - 11:00 PM
Saturday: 5:00 AM - 11:00 PM
Sunday: 5:00 AM - 11:00 PM
Premier Home Pros, LLC accepts the following forms of payment: CreditCard
Yes, Premier Home Pros, LLC offers free project estimates.
No, Premier Home Pros, LLC does not offer eco-friendly accreditations.
No, Premier Home Pros, LLC does not offer emergency services.
Yes, Premier Home Pros, LLC offers warranties.