Approved (Corporate)
Premier Home Pros, LLC
Wood Flooring Repair or Partial Replacement, Laminate Wood or Stone Flooring Repair, Vinyl or Linoleum Sheet Flooring or Tiles Repair,
About us
Premier Home Pros delivers high performance luxury vinyl plank and tile flooring designed for real life. Our commercial grade products bring the look of hardwood or stone into your home with waterproof, scratch resistant durability built to handle pets, kids, and everyday traffic. We provide a white glove installation experience that includes same day furniture moving, expert installation, and a clean jobsite when we leave. Our certified team respects your home and ensures a smooth, stress-free process from start to finish. All flooring projects are backed by an industry leading warranty for long term peace of mind. In addition to flooring, we specialize in full bathroom remodels, installing beautiful bathtubs and showers in as little as one day. Schedule your free design consultation today.
Services we offer
Bath Replacement, Luxury Vinyl Plank and Tile Flooring, Shower Remodels, Tub To Shower/Shower to Tub Conversions, Walk-In Tubs
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.463 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 6% | ||
| 3% | ||
| 0% | ||
| 11% |
Showing 1-25 of 63 reviews
GRETCHEN E.
Jul 2026
I needed a wheelchair accessible shower to replace our bathtub. We explained this to Cary Grim ( salesman). I specifically said I could not get in shower with curb he showed us. He said he could accommodate my needs. After shower was complete it is created with a 3 3/4? curb which I cannot access. I notified Matt the project manager who at first said they would fix the problem. After two weeks he said they would not be making any changes to our shower because it was not specified in contract. I do not have a copy of contract even though Mr Grim said he sent a copy to me. I asked Matt to send me copy but he did not follow through. I paid $25,000.00 for this project and it?s supposed to have a lifetime satisfaction guarantee. Evidently they see an elderly disabled woman and think they can get away with this type of service. Premier Home Pros is not a reputable contractor.
Vickie M.
Jun 2026
This is the worst company i have ever employed. We were told our barhroom remodel would take 4 to 6 days to complete. It took 9 months! They were not responsive, did not keep in touch. Please for your own well being NEVER
Use this company
Tracy T.
May 2026
Aaron did a wonderful job. Professionally done.
Response from Premier Home Pros, LLC
"Thanks for the wonderful feedback!"
Tania P.
Jan 2026
The team that installed my new shower did an outstanding job. They arrived on time, were incredibly polite throughout the entire process, and their attention to detail really showed in the final result. The workmanship is excellent, and I couldn't be happier with how beautiful my new shower looks. It completely transformed the space. Highly recommend their services!
Response from Premier Home Pros, LLC
"Thank you so much for the wonderful review. We?re thrilled our team delivered such outstanding workmanship, and we?re so glad you love your beautiful new shower."
Janice A.
Dec 2025
The design people were very well prepared and explained all details of the work included in the project. Very professional
Response from Premier Home Pros, LLC
"Thank you so much for the kind words. We?re thrilled our design team was so professional, prepared, and thorough in explaining every detail of the project."
Ronald P.
Dec 2025
I cannot share enough of good words about Premier home pros bath model company. My new shower was installed yesterday, about 2 weeks from the date of order and came out beautiful. From the experienced and caring bath designer Lina with interior design degree to installer Dominque who was so polite and helpful, and David & Ben who are managers at Jacksonville location who ensure that the job is done on time, & in our budget. The end result shows the top quality material, design, and craftsmanship to perfection. When you look for a company to remodel your bathroom, this is definitely the right company who can handle the job A to Z.
Response from Premier Home Pros, LLC
"Thank you so much for the wonderful review. We?re thrilled you love your new shower, and we truly appreciate your kind words about Lina, Dominque, David, and Ben."
Keith B.
Nov 2025
I was very impressed with the sales representative Frank Farmer. He walked me through the process, from removing the tub to the installation of the shower. Mr. Farmer was very knowledgeable about the materials used to complete the project. Frank presentation in representing Premier Home Pro was excellent. I can't wait for the work to begin.
Response from Premier Home Pros, LLC
"Thank you so much for the wonderful review. We?re thrilled Frank Farmer made the process so clear and informative, and we truly appreciate your kind words about his presentation and professionalism."
Genevieve B.
Jun 2025
Premier Home came to our home for the appointment I set up exactly on time .Chris Suarez & Alan Fournier came fully prepared and gave a very professional and complete presentation. We were very impressed with the product and they listened to everything we wanted and worked with us on affordability of our project? we had previous presentations with other companies but we felt very confident in signing with Premier.. We enjoyed the presentation, and have no regrets meeting with them. If you are looking for a bath remodel of any kind I cannot recommend this company enough? they certainly are worth listening to to what they have to say !!
Response from Premier Home Pros, LLC
"Thank you for the wonderful review! We?re glad Chris and Alan provided a professional, thorough presentation and worked with you to create an affordable project you feel confident about. We truly appreciate your recommendation and trust in Premier!"
Sherry T.
Mar 2025
The shower is beautiful.The salesman, Danny was knowledgeable, caring and professional. He was efficient, kind and easy to work with. Danny listened to what we wanted and followed through with our needs. The installers were professional and meticulous. They laid down a path of sturdy cloth to walk on and cleaned up completely. The whole job was done in a day. The quality of the materials was excellent and will last a lifetime. I would recommend Premier Home Pros to everyone.
Response from Premier Home Pros, LLC
"Wonderful! Thanks so much for your feedback, Sherry!"
Tara R.
Mar 2025
They put in the wrong shower pan said I?m sorry we can?t fix it, didn?t put the right board behind the wall panels and made a dangerous step up and they said they won?t fix it.
Response from Premier Home Pros, LLC
"Hi Tara - We're so sorry to hear about the shower pan and would like to learn more about your situation. Since we can't see your last name, and identify you in the system, would you mind calling us at 855-209-7818 and press option 4 for service? Thank you."
Christina T.
Mar 2025
From beginning of tear down to installation of shower door took about a month. Nobody gave us this information upfront. Delays included one installer getting sick and ordering of door once the shower was ?done.? We don?t care for the very large drainage area in the middle of the shower floor. The walls of the shower look great and the chair is very nice. Great shower head!
Response from Premier Home Pros, LLC
"Hi Christina - We're so sorry to hear about the delays in your project. That is definitely not indicative of our typical process. We regret that you selected a center drain for your shower as we offer drains that are situated closer to the shower head. We really appreciate your feedback and if you have additional comments, please do not hesitate to reach out!"
Edward S.
Mar 2025
The Job was completed in one day and the Installers did a good job of taking the old shower out and putting the new one in. They made sure everything was set up the way we wanted and was very courteous.
Response from Premier Home Pros, LLC
"Wonderful! Thanks so much for your feedback!"
Norbely B.
Mar 2025
Job was incomplete did not conform to contract. Left door unfinished elderly couple.
Response from Premier Home Pros, LLC
"Hi Norbely - We're so sorry to hear that you were left dissatisfied with your recent project and want to make things right. We'd like to learn more about your situation. Since we can't see your last name, and identify you in the system, would you mind calling us at 855-209-7818 and press option 4 for service? Thank you."
Jake W.
Dec 2024
Loved everything about this company.
Thomas G.
Aug 2024
Installation (including the professionalism of the installers) was excellent. Same with the quality of the materials. What keeps me from giving 5 stars across the board is the ridiculously long wait to get the project scheduled. I was informed that installation would be done in 6 to 8 weeks. By the 10th week I began making weekly inquiries to the Tampa FL office; where the response was polite and reassuring. However, the job was not completed until the 12th week.
Judith T.
Aug 2024
Had work done in my guest bathroom which isn't listed I went under remodel. Had a tub removed and added just a shower stall. I liked their product, in fact I recommended them to a couple people. They're installers went above and beyond very pleased! My only issue was they only used Delta products I would have preferred grohe fixtures. Very fast responses to my phone calls.
Holly E.
Apr 2024
I paid alot of money to have a jetted tub/shower installed in February. The project took around 6 days when we were told 2 days at most. I am still waiting for several issues to be fixed and resolved but keep getting put on the back burner due to paying them for a job that I was promised would be wrapped up quickly the few odds and ends. Currently, I have a bucket catching water in my basement because the tub overflow leaks each time I use my shower/tub. There was also a pinhole in my brand new jetted tub after installation that is not my fault but I am expected to have a tub with a patch job you can see with the money I have paid. They are supposed to replace one of my door panels that the installer must have scratched, fix my leak and make the patch job look better for me. I am not satisfied with the work for the money paid and I would not recommend them to anyone. I hope to get these issues resolved soon so that I can at least not have a leaking tub, scratched door and pink patch that I can see in my tub. I would normally recommend anyone that I hire for work because I never have a bad experience like this one has been a true disappointment. The worst part about this is the lack of communication. I have talked to many people along the way and it seems they have left the company or moved on so I get passed around to another new person.
Response from Premier Home Pros, LLC
"Hi Holly, We value your business and want to assure you we have every desire to assist you. We acknowledge your concerns about the pinhole leak, however, we believe this does not warrant an entire redo of the project. We have attempted to go out to your home and touch up the repair and you have refused the repair. We also agreed to adding a piece of paneling in the basement that was damaged by a leak prior to us being there to help with the length of the job. Please get in touch with us when you're ready to have someone come out and correct the leak."
Sara K.
Mar 2024
We had a new shower installed. They did Beautiful work. Cleaned up well afterwards. The seems and calking were well done. They explained what they were doing.
Arlene C.
Mar 2024
Excellent work by Laziz very professional Patience and gave me a clear understanding of the work I would definitely hire him for another project
Vanessa S.
Mar 2024
I wanted my oversized tub removed and to install a larger walk in shower . Luis and his team came and immediate began working on demolishing the bathroom. Everyday they cleaned up behind themselves and was patient with me to answer all of my questions and any concerns I had . They were very professional and pleasant to work with. Also Tom who is the Contract Manager also work with me even when I made the mistake .. I would recommend Luis and Tom for all your Bathroom Renovations !!! Very pleased customer !!
Susan K.
Mar 2024
We live in an old home which can be difficult to work with standard measurements. Laziz and his team (Josh and Tom) did a fantastic job making sure everything was taken into consideration when installing the new shower, They were prompt, the quality of the work excellent and they did a great job cleaning up (one of my pet peeves since many workers do not). Love the manufactured stone look! Would use again and highly recommend.
Thomas R.
Mar 2024
Lasiz, crew chief , Josh and Tom in the office all did great job . Great product quality, punctual, great attention to detail in installation. Would use again and recommend.
Raymond C.
Mar 2024
Sub Contractors were very polite & professional
Lauren T.
Mar 2024
I had a great experience working with Adam and John. They were extremely diligent and meticulous in their work, producing fantastic results without taking any shortcuts. The salesman, however, was a bit challenging to work with. Nonetheless, thanks to Adam and John, my vision was successfully brought to life.
Leigh M.
Mar 2024
Courteous, professional, went the extra mile to get the job done
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Premier Home Pros, LLC is currently rated 4.4 overall out of 5.
Monday: 5:00 AM - 11:00 PM
Tuesday: 5:00 AM - 11:00 PM
Wednesday: 5:00 AM - 11:00 PM
Thursday: 5:00 AM - 11:00 PM
Friday: 5:00 AM - 11:00 PM
Saturday: 5:00 AM - 11:00 PM
Sunday: 5:00 AM - 11:00 PM
Premier Home Pros, LLC accepts the following forms of payment: CreditCard
Yes, Premier Home Pros, LLC offers free project estimates.
No, Premier Home Pros, LLC does not offer eco-friendly accreditations.
No, Premier Home Pros, LLC does not offer emergency services.
Yes, Premier Home Pros, LLC offers warranties.