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89% Recommended

21 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Concrete, Fiberglass, & Vinyl Liners for In-ground Pools
  • Cleaning & Maintenance for In-ground Pools
  • Renovations & Repairs for In-ground Pools
  • Spring Openings & Winter Closings for In-ground Pools
  • Swimming Pool Safety Covers for In-ground Pools
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.4
9 Verified Reviews
  • 5
    8
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Customer Service
Showing 1-9 of 9 reviews Showing 0 reviews
0.50 Jim H. Suffolk, VA
8/29/2020

I signed up for their biweekly cleaning package which was a set price of $85 plus chemicals. My pool was dirtier than an average cleaning so I anticipated paying more for my initial service. The first time the company showed up they gave me a little less than an hour service. They showed up a few days later and gave me about an hour service. They showed up a few days later, performed more cleaning, still did not complete and said he?d be back the following Monday or Tuesday. At this time I was starting to get concerned. I contacted the company to find out what the bill was up to that point. They told me $481 with at least one more visit to go. I have never spent anywhere near that amount on a cleaning, opening, or closing of my pool. They should not have taken so many days off in between the various cleanings. By doing that they just kept allowing the algae to build and making their job more difficult. I stopped the job because I had only budgeted $350 for the entire job. When I told them that they reduced my bill to the $350. I paid my entire budget and still did not receive completion of my service. As this companys bill starts going into the ridiculous range (as compared to its competitors in this market) they should notify the customer. When they initiate a job they should complete it within the same week so as to not gouge the customer on the bill. I have gone with another company to close my pool for the year earlier than expected and I will never refer this company to anyone else.

6/30/2020

Consummate professionals with high quality craftsman skills, with fantastic attention to detail. Mike and his team os skilled craftsmen totally transformed our pool and outdoor experience. Cannot recommend Premier Pools highly enough, especially if your pool was originally installed poorly or in a slip-shod and shady manner.

2/25/2020

Very responsive and professional!!

Response from Company:

Mrs. Linda, thank you so much for your kind words as well as your 5-star review! It was a pleasure helping you and your father out with the pool! We look forward to working with you both again in the future.

5.0 Brenda W. Virginia Beach, VA
2/20/2020

Response from Company:

Mrs. Brenda, thank you so much for your 5-star review! It was our pleasure taking care of you and your husband's pool, and we look forward to working with you again in the future.

5.0 Dorothy R. Norfolk, VA
1/17/2019

They understood what I wanted, explained how they would carry out my wishes, did a very good job. They workers were friendly and helpful.

Response from Company:

Ms. Dorothy, thank you so much for your 5-star review and your kind words! We are happy to hear we've met your needs, and certainly don't hesitate to contact us should you need anything else. We are here to help!

11/13/2018

We wanted someone to clean and close our pool for the season. They called in a very timely manner and completed the work very efficiently! Our pool will be ready for spring! Thank you!!!!!

Response from Company:

Ms. Debra, thank you so much for your 5-star review and your kind words! We are happy to hear you were satisfied with our services, and we are always here to help with whatever you may need!

4.5 Bernard R. Chesapeake, VA
11/13/2018

Very professional, highly recommend

Response from Company:

Mr. Bernard, thank you so much for your 4.5-star review and your kind words! Let us know if there is anything we can ever do for you.

5.0 Dustin D. Chesapeake, VA
11/12/2018

Great!

Response from Company:

Mr. Dustin, thank you so much for your 5-star review and your kind words! Let us know if there is anything we can ever do for you.

5.0 Debbie ..
10/29/2018

He is the best I have ever seen. I have had my pool for 20 years and he is the best I have ever seen. He is fast and courteous. I recommend him to friends.

Response from Company:

Ms. Debbie, thank you so much for your 5-star review and your kind words! We're so glad to hear you were happy with our services, and we are always here to help with whatever you may need.

Photos

Premier Pool, Inc.
3
Pool Safety Covers
14
In-Ground Swimming Pools

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