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About us
The Handyman Toolbox is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Business highlights
Emergency services offered
Veteran owned and operated
17 years of experience
Memberships & Affiliations
National Accreditation Of Certified Home Improvement Professionals
Services we offer
Handyman work, honey do, odd jobs, residential
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.373 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 15% | ||
| 3% | ||
| 5% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 73 reviews
GISELE H.
Jul 2023
Handyman Service
I spoke to Rick yesterday and he offered to text me today as he was on his way around 10:30am! Well, he is very punctual! He texted and was here right on time! I actually thought he was only going to give me an estimate, but he came to work! He installed an outdoor shade on our backyard patio. He did a wonderful job quickly and his charge was very reasonable! Thank you Rick! I highly recommend him.
Linda J.
Jun 2023
Handyman Service
Donâ t pass him by. Great asset to have he was fantastic
Jean M.
Jun 2023
professional done prompt and quickly taken of
Response from The Handyman Toolbox
"Thank you for the opportunity to serve you. Working in your home was a delight. I look forward to seeing you again."
Kelvin B.
May 2023
Handyman Service
A hidden jewel of knowledge, professionalism, and expert approach to any small project, the Handyman Toolbox was perfect for my electrical and planning needs. Rick volunteered many new ideas to â Get the jobs done rightâ no matter the work involved. Safety, now and in the future, was always a primary concern. Would highly recommend him and his many videos for any electrical household work.
Response from The Handyman Toolbox
"Thank you Kelvin for the opportunity to partner with you in managing your home improvement projects. I look forward to seeing you again soon."
Nancy M.
May 2023
Excellent work
Response from The Handyman Toolbox
"Thank you Nancy so much for the opportunity to add more beauty to your already beautiful home. It was indeed a pleasure working with you in choosing the perfect color scheme in each room, and seeing what we had imagined come to life. Looking forward to returning for your next home improvement projects."
Johnny C.
May 2023
Handyman Service
I recommend The Handyman Toolbox. They sent out Rick to remove and replace our water heater. He arrived on time, explained what needed to be done, and did the job the same day. I now have them on speed dial for my next projects.
Response from The Handyman Toolbox
"Thank you very much for the opportunity to partner with you in managing your home maintenance and improvement. I enjoyed this project. Looking forward to serving you again. Lets keep in touch."
Nanci K.
May 2023
My handyman Rick from The Handyman Toolbox, did a wonderful job repairing a hole in my ceiling in the garage. He was prompt, courteous and even cleaned up afterwards! I strongly recommend hiring The Handyman Toolbox.
Response from The Handyman Toolbox
"Hi Ms. Nanci, Glad you like the finished product. It was a pleasure to serve you. Thank you for the opportunity to partner with you in managing your home maintenance. Look forward to seeing you again."
Vickie F.
May 2023
Thanks to The Handyman Toolbox we now have wiring doors. Rick our handyman was on time, professional and affordable. We got the work done all in the same day. I strongly recommend calling them for your next project.
Response from The Handyman Toolbox
"Hi Ms. Vickie, Thank you for the opportunity to partner with you in managing your home maintenance. We look forward to serving you again."
Janelle A.
Jul 2021
Bad experience.
Paul M.
Jun 2020
Good job and price
Felton E.
Jun 2020
I hired them to do some work the man David was doing a good job, but I found out he passed away, and the job did not get completed, I need there company to contact me and complete this project.
Response from The Handyman Toolbox
"Hello Mr. Felton, we are so upset to read this unfortunate discovery just now that this occurred, on both accounts. On March 17th 2020, we instantly closed our business due to the adverse effects of the pandemic on our world. 3 years later, we have just reopened our business today and saw your review. We did not hear about David's passing till now. Since there was no moneys exchanged, seems we would both agree there is no further recourse in this matter. We hope you found someone else to finish your project in the meantime that things have settled down. We wish you well and great health."
Erik V.
Mar 2020
Phillip did a great job.
Response from The Handyman Toolbox
"Thank you for the opportunity to earn your trust with your home improvement projects. Yes, Phillip is a great craftsman who takes our clients' projects as a personal and professional challenge to bring his best. We value and appreciate the opportunity to partner with you for your home improvement management. Our Pretty Handy Guys hold a high standard of excellence in providing quality craftsmanship and delivering a customer service experience. Your experience with Phillip is a testimonial to our intention of delivering the best client satisfaction experience every time.. Lets keep in touch. BTW, visit our website now and discover how you can save up to $2000 in discounts on your next home improvement projects with our GIVE and GET $25 Discounts and Referral Rewards."
Max M.
Mar 2020
none
Response from The Handyman Toolbox
"Thank you Max for the opportunity to earn your trust with your home improvement projects. We value and appreciate the opportunity to partner with you for your home improvement management. So glad to read that you approve of our Pretty Handy Guys high standard of excellence in providing quality craftsmanship. As a matter of fact, if you'll do some easily accessible market research, you'll discover that actually we are at the very bottom of the bell curve for an hourly rate $69/HR! Thus making our transparent hourly rate the most BUDGET-FRIENDLY hourly rate in the industry. Nonetheless, your experience is a testimonial to our intention of delivering the best client satisfaction experience every time.. Lets keep in touch. BTW, we are really excited about our new home maintenance management tool called, Home Maintenance Partnership which is only available to all of our clients. Visit our website now to discover how you can save time and money!"
Charles A.
Mar 2020
Response from The Handyman Toolbox
"Hello Charles, Thank you so for the continued trust in Pretty Handy Guys! We value and appreciate the opportunity to partner wit you for your home improvement management. Yes, Bill is a great team member of Pretty Handy Guys with his strong leadership and high rating in client experience satisfaction! We look forward to your next home improvement project. Lets keep in contact! BTW, we are really excited excited about our new FREE home maintenance management tool which is absolutely FREE. Visit our website now and learn more about it."
Brian Z.
Feb 2020
I had contracted Pretty Handy Guys (here after PHG) to install two sets of french doors for my home office. I purchased the doors and hardware from a homeware store, and PHG installed the doors and bought paint and other supplies (using my credit card). The installers had to come back 3-4 times to complete the installation. The paint that was applied to the doors was extremely poor quality, and the installers attempts to fix the paint only made the situation worse. One of his visits, he removed the doors and brought them home with him for the night in order to sand and re-paint with a paint sprayer, as opposed to using a brush. When he brought the doors back with him the following day, there were multiple nicks, scratches, dents, and cracks in both sets of doors, I assume as a result of poorly securing the doors during transport. I have photographic evidence of all this damage, as well as the unacceptable paint job. Also, during the course of the installers work, various areas of my property were left with white paint stains. This includes e sidewalk in front of my home, my front walkway leading up to my front door, my front stoop, (somehow) on the tree in my front yard, the hardwood floors outside my office, and the carpet inside my office. In the interest of full disclosure, I did receive a $400 reimbursement for this paint damage from PHG insurance company. Upon voicing my displeasure to PHG, I was informed that the installer had been fired from the company, and PHG requested that I no longer communicate with him. I complied in good faith that the company would rectify the issue. I informed them that the doors were not salvageable in current state and new doors would have to be purchased and installed. Instead, I was told multiple times that they were working with their insurance company to file a claim in order to fix the issues, and I should be patient. Several weeks later, I was told by PHG insurance company that they would not be replacing the doors since I had never paid any labor costs to PHG for the job. I replied that I am more than happy to pay for labor upon the completion of the job, but PHG has been unresponsive and/or uncooperative to that reasonable request. I have reached out to the owner (Rick P.) via email and informed him that I would be submitting complaints and poor reviews of his company, and he has not replied in any way or attempted to reach out to make things right. A satisfactory resolution would be for PHG to purchase the new doors, paint, and install them according to our original agreement. Upon completion of the job I will gladly pay labor costs.
Carline P.
Feb 2020
Handyman Service
Overcharge,not good quality of work and not punctual with the estimated time given.
Response from The Handyman Toolbox
"Hello Ms. Carline, We are disappointed to hear of your experience of not being as we intended. Unfortunate as it may be, we do wish we would have heard from in our Customer Satisfaction Survey call before our handyman left and before you paid. Our CSS is specifically designed to ensure that our clients are completely satisfied upfront, on the front end... Our concern is that we are just now reading your comments here in a public forum when there was plenty of time to respond to our voicemail and text message. Wouldn't contacting us directly have saved you from this venting? Our records reflect that we never received a return phone call or text. Next is the comment of an "Overcharge". If this is so, then why give your signature of your acceptance of our estimate? All of our forms have explicit explanations of a 2 hour minimum. And why even pay for such services if you are not happy? Our sincerest suggestion is to pay closer attention to details, and respond to the service company's calls and text messages."
Kevin E.
Jan 2020
Handyman Service
Great quick service, did exactly what needed to be done.
Response from The Handyman Toolbox
"H Kevin, thank you for the opportunity to earn your trust with your home improvement projects. Yes, our Pretty Handy Guys team are great craftsmen who take our clients' projects as a personal and professional challenge to bring their best. We value and appreciate the opportunity to partner with you for your home improvement management. Our Pretty Handy Guys hold a high standard of excellence in providing quality craftsmanship and delivering a customer service experience. Your experience is a testimonial to our intention of delivering the best client satisfaction experience every time.. Let us keep in touch. By the way, visit our website now and discover how you can save up to $2000 in discounts on your next home improvement projects with our GIVE and GET $25 Discounts and Referral Rewards."
Wanda D.
Jan 2020
Handyman Service
Response from The Handyman Toolbox
"Hi Wanda! Thank you for the opportunity to earn your trust with your home improvement projects. We value and appreciate the opportunity to partner with you for your home improvement management. So glad to read that you approve of our Pretty Handy Guys' high standard of excellence in providing quality craftsmanship. As a matter of fact, if you'll do some easily accessible market research, you'll discover that actually we are at the very bottom of the bell curve for an hourly rate $69/HR! Thus making our transparent hourly rate the most BUDGET-FRIENDLY hourly rate in the industry. Nonetheless, your experience is a testimonial to our intention of delivering the best client satisfaction experience every time... Let us keep in touch. BTW, we are really excited about our new home maintenance management tool called, Home Maintenance Partnership which is only available to all of our clients. Visit our website now to discover how you can save time and money!"
Kathy C.
Jan 2020
The handyman was prompt and completed the projects as asked.
Response from The Handyman Toolbox
"Hello Kathy, Thank you for the opportunity to earn your trust with your home improvement projects. It was indeed a pleasure making your home even more beautiful. Our intention and purpose is to always give our clients the experience they both desire and deserve. We look forward to hearing from you about your next home improvement project. Lets keep in contact. BTW, be sure to subscribe to our newsletters, filled with practical ways to save time and money. We'll be announcing our new Home Maintenance Management Partnership Program which will help our clients to save time and avoid costly home repairs in the future. So please check it out too! PrettyHandyGuys.com"
John D.
Jan 2020
Response from The Handyman Toolbox
"Hello John, thank you for the clarification on your review. After communicating with you further, we understand your review is based upon your initial experience with our process of offering your FREE budget-friendly estimate. Although the estimate submitted may be outside your current budget, we totally understand how this may deter you from moving forward immediately! Our suggestion to all of our clients is to A) Wait till the scope of your project is sufficiently funded and then let us know when to schedule your project. B) Break up a large project into "smaller bites" or progressive phases. Then we can help you better manage your project that best fits your cashflow and not cause nay undue stress on your budget. As far as "value for the money"? To reiterate our "value for the money", we encourage you to do your own due diligence. If so, you will discover we have the lowest rate in the industry at only $69/Hr with a 2-Hour minimum, no matter the project! Now this is a great "value for the money" when you consider the good reputation we maintain with our clients of providing quality craftsmanship backed by a 3-year written warranty with licensed, insured, certified and vetted local handymen. Wouldn't you agree that this a greater "value for the money"? BTW, if you have not already please go to our website now and download your FREE eBook, "10 Common Mistakes homeowners Make When Hiring A Handyman" under the free eBook tab. We look forward to earning your trust with your home improvement projects moving forward and turning your review into a 10-star review! Let's keep in contact.."
Emidio A.
Dec 2019
Handyman Service
very professional and exact.
Response from The Handyman Toolbox
"Hi again Emidio! Thank you for the opportunity to earn your trust with your home improvement projects. Yes, Eugene is a great craftsman who takes our clients' projects as a personal and professional challenge to bring his best. We value and appreciate the opportunity to partner with you for your home improvement management. Our Pretty Handy Guys hold a high standard of excellence in providing quality craftsmanship and delivering a customer service experience. Your experience with Joshua is a testimonial to our intention of delivering the best client satisfaction experience every time.. Lets keep in touch. BTW, visit our website now and discover how you can save up to $2000 in discounts on your next home improvement projects with our GIVE and GET $25 Discounts and Referral Rewards."
Gwendolyn H.
Nov 2019
Handyman Service
Due to the (2)HR window he had to do the job including travel time, made tension and pressure to get things done, that meant he had to drop by every day. I would rather to get the job done and leave for good. So you can move on. He was always rushing to the next job, after arriving late, will not hire again!
Response from The Handyman Toolbox
"Hello, again Ms. Gwendolyn. We are very disappointed that your experience was not as we intended. We acknowledge your experience stated here to be truthful. According to our records and personal conversation with you on the phone and customer satisfaction survey, you stated, "Everything went well" and "YES" when asked if he was on time... these were your exact words. We would like to know what changed between the 12th of November (the day of the survey) and today? We take our surveys very seriously to ensure our clients are completely satisfied before sending our invoices for payment. We did just that.. and you affirmed your satisfaction before we submitted our payment request... Moving forward, our advice when working with any home service professionals: If there ever is an issue, let "the powers that be" know quickly and upfront, so we can address the issue head-on. We most definitely would have handled this immediately for you to ensure your satisfaction that day and every day afterward. That's what we do because that's what we do as a company based upon personal accountability and integrity."
Vanessa J.
Oct 2019
He was on time and friendly. He did exactly what he said
Response from The Handyman Toolbox
"Thank you for the opportunity to earn your trust with your home improvement projects. Yes, Bill is a great craftsman who takes our clients' projects as a personal and professional challenge to bring his best. We value and appreciate the opportunity to partner with you for your home improvement management. Our Pretty Handy Guys hold a high standard of excellence in providing quality craftsmanship and delivering a customer service experience. Your experience with Joshua is a testimonial to our intention of delivering the best client satisfaction experience every time.. Lets keep in touch. BTW, visit our website now and discover how you can save up to $2000 in discounts on your next home improvement projects with our GIVE and GET $25 Discounts and Referral Rewards."
Shaun B.
Oct 2019
They showed up in a timely manner. The work that they did was good.
Response from The Handyman Toolbox
"Hi Shaun! Thank you for the opportunity to earn your trust with your home improvement projects. We value and appreciate the opportunity to partner with you for your home improvement management. Our Pretty Handy Guys hold a high standard of excellence in providing quality craftsmanship and delivering a customer service experience. Your experience with Joshua is a testimonial to our intention of delivering the best client satisfaction experience every time.. Lets keep in touch. BTW, visit our website now and discover how you can save up to $2000 in discounts on your next home improvement projects with our GIVE and GET $25 Discounts and Referral Rewards."
Michael S.
Sep 2019
Great service. Clean,fast and a pleasure to deal with. The only issue the price was steep.
Response from The Handyman Toolbox
"Hello again Michael! Thank you for the opportunity to earn your trust with your home improvement projects. We value and appreciate the opportunity to partner with you for your home improvement management. So glad to read that you approve of our Pretty Handy Guys high standard of excellence in providing quality craftsmanship. As a matter of fact, if you'll do some easily accessible market research, you'll discover that actually we are at the very bottom of the bell curve for an hourly rate $69/HR! Thus making our transparent hourly rate the most BUDGET-FRIENDLY hourly rate in the industry. Nonetheless, your experience is a testimonial to our intention of delivering the best client satisfaction experience every time.. Lets keep in touch. BTW, we are really excited about our new home maintenance management tool called, Home Maintenance Partnership which is only available to all of our clients. Visit our website now to discover how you can save time and money!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Handyman Toolbox is currently rated 4.3 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Sunday: 7:00 AM - 6:00 PM
The Handyman Toolbox accepts the following forms of payment: CreditCard
Yes, The Handyman Toolbox offers free project estimates.
No, The Handyman Toolbox does not offer eco-friendly accreditations.
Yes, The Handyman Toolbox offers emergency services.
Yes, The Handyman Toolbox offers warranties.