The Handyman Toolbox

"Hi Jerry. Yes, thank you for the opportunity to earn your trust with your home improvements. We do sincerely apologize for the inconvenience. There was definitely a temporary minor hiccup in scheduling, but we corrected it quickly! Yes, there are times when our Pretty Handy Guys are caught off guard, as in this case when the client's project does require additional tools and equipment to complete the requested project. Nonetheless, the project was completed to your satisfaction with your confirmed payment for the services provided...Thank you for your approval. Let's keep in touch."

"Hi Vivian, Thank you once again for the opportunity to partner with you in your home maintenance management. Let's keep in contact. BTW, we are really excited about our new home maintenance management tool called "DOUBLE CHECK" which is exclusively available to all of our clients. Visit our website now and learn more about it."

"Hi Marc! So good to read that you are completely satisfied with our Pretty Handy Guy. Yes, our intent is always to give our clients the possible experience every time... looks like we have a "BINGO"! Thank you once again for the opportunity to partner with you in your home maintenance management. Let's keep in contact. BTW, we are really excited about our new home maintenance management tool called "DOUBLE CHECK" which is exclusively available to all of our clients. Visit our website now and learn more about it."

"Hello John, Thank you for the opportunity to earn your trust with your home improvement projects. We value and appreciate the opportunity to partner with you for your home improvement management. Our Pretty Handy Guys hold a high standard of excellence in providing quality craftsmanship. Your experience is a testimonial to our intention of delivering the best client satisfaction experience every time.. Let's keep in touch. BTW, we are really excited excited about our new home maintenance management tool called "DOUBLE CHECK" which is exclusively available to all of our clients. Visit our website now and learn more about it."

"Hello Robert! We appreciate your raving review about our Pretty Handy Guys. Our goal is to give each of our clients a superior satisfaction experience every time... and it sounds like we did it for you! Awesome. We look forward to serving your again on your next home improvement projects. Let's keep in touch. BTW, we are really excited excited about our new FREE home maintenance management tool called "FIRST CHECK" which is absolutely FREE. Visit our website now and learn more about it."

"Hi Asia! Thank you once again for the opportunity to earn your trust with your home improvement projects! Thank you also for confirming that our Pretty Handy Guys are who we say they are.. professional, knowledgeable, courteous, and affordable. We look forward to hearing from you again with your next home repair project. Let's keep in touch! BTW, we are really excited excited about our new FREE home maintenance management tool called "FIRST CHECK" which is absolutely FREE. Visit our website now and learn more about it."

"Hi Jacqueline! Thank you so for the continued trust in Pretty Handy Guys! We value and appreciate the opportunity to partner wit you for your home improvement management. Yes, Bill is a great team member of Pretty Handy Guys with his strong leadership and high rating in client experience satisfaction! We look forward to your next home improvement project. Let's keep in contact! BTW, we are really excited excited about our new FREE home maintenance management tool which is absolutely FREE. Visit our website now and learn more about it."

"Hi Jean! It was a pleasure serving you with your home improvement project. Thank you for the vote of confidence and trust with your home improvement project! We look forward to helping you with your next home improvement project. Let's stay in contact!"

"Hi Malik! Thank you for the opportunity to earn your trust with your home improvement project. Our Pretty Handy Guy William told us what a pleasure it was to create the end results you requested! Yes, we purposefully structured our unheard of one low hourly rate of $59 so we could help more homeowners without "breaking the piggy bank"! We look forward to helping you with your next home improvement project, Let's stay in contact!"

"Hi Jan! Thank you for your continued trust in Pretty Handy Guys. Our Pretty Handy Guy Bill says you are a pleasure to work for. We look forward to taking care of the rest of your home improvement projects in the future! Let's keep in contact."

"Thank you Virgil for the confirmation of your approval on the excellent client experience we provided with your home improvement project! We look forward to the next time we can add to the beauty of your home. Glad you had a great experience. Let's keep in contact."

"Thank you Saul, for the opportunity to earn your trust with your home improvement project. We were pleased that we were able to take care of your project on such a short notice. Our Pretty Handy Guys mentioned how much of a pleasure it was to work for you! Let's keep in contact."

"Hello Austin, We are pleased to hear that you are satisfied with our Pretty Handy Guy's work! This is our goal, to give the best possible customer experience possible every time. After hearing the other side of the story, we must address the details of the account above to give clarity to those who read this review. First, our suggestion is to read all the details of a quote before approving the quote. If you wanted the cement backer board to be replaced, then you should have called that to our attention when you read through the estimate before approving it. We can only go by what is agreed upon in writing. We cannot accept any fault or responsibility of such negligence. Secondly, all of our quotes are labor only as stated clearly in the quotes. Since there wasn't any indication to keep the cement board before or after the approval of the estimate, we can understand the misdirected frustration. However, since there was a insistent demand for the cement boards to be replaced before honoring the approved contract, our handyman chose to make a special trip which we charge for and buy the cement board. Yes, I do fault both parties who should have reached out to the office to resolve all challenges and questions instead of addressing them here. We have already addressed this issue with our handyman to call the office if there is an unresolved matter. Obviously, he was led to believe it was since the invoice was paid in full. Our phone number is on all of our correspondences and communications which could have been referred back to. We have voicemail, and receive texting, and always return all phone calls to offer solutions and answers to all of our client's concerns quickly and equitably. Of which, there is no record of any attempt to contact us for immediate resolution. In summary, never pay for something that you are not happy with. Our office ensures our clients' best interest if we are made aware."

"Awesome! We so proud of our Pretty Handy Guys. Glad you had a great experience. Let's keep in contact."

"Hi Bennie, Thank you for the opportunity to earn your trust with your home improvement projects! We are pleased that your experience with Bill was as planned. Our intention and purpose is to always give our clients the experience they both desire and deserve. We look forward to hearing from you about your next home improvement project. Let's keep in contact."

"Hi Helena, Thank you for the nice review! It was our pleasure to come to your rescue. We always respond to our clients who have security issues with their home. Our handyman, William didn't mind at moving his schedule around to come to your immediate assistance, and working late into the night hours to make sure your door to your home was locked and secured. Yes, it is unfortunate that we are at the mercy of what materials are available in your area, that's what took him so long as he had to drive to another hardware store to get your repair item. as far as the estimate not being received, we no longer provide that service as stated in our email earlier to you. Let's keep in contact for your next projects!"

"Hi Londell...Thank you for the great review! It was indeed such a pleasure to serve you. We really appreciate the opportunity to earn your trust with your home improvement project! Perhaps next time, you'll explain to us up front how to win that extra bump to a 5 star review? We would honestly value that opportunity as well. Looking forward to hearing from you soon so let's keep in touch!"

"Hi Albert, Upon review of the detailed facts not expressed in your review, we have discovered that our handyman went above and beyond and did everything possible to make your doors fit and open in a bathroom that was not structurally level. He did invest additional time in providing a practical solution in the not-so-perfect situation. He also did go to the hardware store to purchase a special additional tool needed to make the doors open into the bathroom as needed. As always, our handymen ask the client to review.and inspect the project for their approval before requesting payment. According to our records, there were no phone calls, no texts, or any emails registering your complaint or concerns. If there had been such a case, we would have provided an immediate response and solution. We do not understand the negligent delay in making an appropriate grievance quickly so we could have made things right for you right then and there."

"Thank you, Maurice, for the opportunity to earn your trust with your home improvement projects! Thank you for confirming that our handymen are who we say they are.. professional, knowledgeable, courteous, and affordable. We look forward to hearing from you again with your next home repair project. Let's keep in touch!"

"Hi, Andrea. It was indeed a pleasure in serving you. Our handymen are professionals who know their business! We're proud of them as well. Thank you again for the opportunity to earn your trust with your home improvement projects! Let's keep in contact."

"Thank you, Camilla, for your vote of approval in our finished work. We appreciate having the opportunity to earn your trust! Let's keep in contact."

"Hi, David. It was a pleasure serving you and making things right for you! We take action quickly to make our clients happy with our craftsmanship and professionalism. We look forward to serving your agin soon. Let's keep in touch."

"Thank you for the opportunity to serve you with your home improvement projects. We look forward to serving you again. Let's keep in touch!"