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About us
Primarily Ponds "Let's take Outside!" is a professional "Outdoor Living Area" design and build company. We specialize in complete Tranquil Outdoor areas with an emphasis on ponds and water features. We are your complete outdoor living area experts. We also offer customized pond installation and cleaning / maintenance. We believe your family should enjoy your home inside and with our help outdoors too. We do not install or service Natural ponds such as Cow Ponds or Farm Ponds. Our Consultation fee is $150.00 which will credited toward the job or future work.
Business highlights
Emergency services offered
16 years of experience
Memberships & Affiliations
Certified Blue Thumb Water Feature Contractor
Services we offer
Brick and Stone Flatwork and Walls, Veneer Stone,, Interlocking Pavers, Flagstone, Blue Stone, Natural Stone, Outdoor Living Spaces, Patios, Walkways, Outdoor Fireplaces, Firepits , Water Features, Fountains, Waterfalls, and Ponds
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.335 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 6% | ||
| 6% | ||
| 3% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 35 reviews
JOHN F.
May 2022
Dave was great and great price but no longer able to do lawns on a slope and concentrates on pond/hardscaping business
Timothy M.
Oct 2020
Water Feature Service
Dave is a great fellow to deal with. As one of his references said, ",He is a Michelangelo."
Judy J.
Mar 2020
Water Feature Service
Great job!
Jeff O.
Aug 2019
Water Feature Fountain or Waterfall Installation
Very pleasant people. Did a great job and cost less than we thought.
Charlene C.
Apr 2019
Jenny A.
Mar 2019
Water Feature Service
Fantastic people to work with. Very helpful.
Response from Primarily Ponds
"Thank you, Jenny, I hope that you enjoy your water feature for years to come. It was a pleasure working with you!"
Peggie T.
Mar 2019
Water Feature Service
Bad experience. Rude, Left yard and deck filthy and muddy, Killed a big koi fish by inappropriate handling then threw it in bushes, did not complete job but put payment through without permission, ugly design not approved prior to starting work, Cost was twice what it should have been, had to hire someone else to complete it, found out then he had hooked the filter up wrong as well as some pump functions, took boulders we paid for without asking and returned some upon our insistence, when called him to explain our problems he kept saying he was done. Horrible job and horrible experience.
Response from Primarily Ponds
"This job was over 2 years ago...Unaware of a y fish dying We supplied Peggy with a photo as well as a sketch she approved both ...She actually even commented on how well we cleaned up . The filter and pump being wrong is nothing but untrue as is the taking of boulders .We went back and rebuilt the waterfall for free after she did not like the one SHE designed the first time At that time she was very satisfied and had no problems ..I never told her I would not come back ..infact months after I saw her at publix and asked her how things where and she said "everything is working well thank you " so not sure why after 2 years she decides to leave this"
Mary H.
Jun 2018
Water Feature Fountain or Waterfall Installation
I am so proud of my new waterfall the area is now a wow factor. The best workers a company could have. Not only hard workers but very professional and a lot of extra work was done that we did not ask for yet they noticed and took time to fix it example they fixed the lights and pressure washed some of the rocks we already had and when done preasure washed fountain and area around it. Extra supplies were put where it was easy for me . design was AMAZING
Response from Primarily Ponds
"Thank you, it was a pleasure to work for you. We hope you get years of enjoyment from the waterfall."
Bobby G.
Jun 2018
Water Feature Fountain or Waterfall Installation
They have very hard workers who are polite and very good
Response from Primarily Ponds
"Thank you! It was a pleasure to work on your stream and life will be easier now! Enjoy !"
Jerry K.
Jun 2018
Water Feature Fountain or Waterfall Installation
Stay away from this company! I have been dealing with them, Dave the owner, for 6 months now and the work is still not complete. I have been in law enforcement for 22 years and feel gullible for not being able to see this for what is was, but ole Dave talks a good game. I'm also embarrassed to say I paid for the "work" already, which is one more reason I know the work never got finished. I forked out thousands of dollars and am no better off than the first time he showed up at my home and said, "Oh you're gonna love me. I know exactly what you need to fix your problem". Needless to say, there's still a problem and my phone calls do not even get returned now. I've given up at this point and am exploring other means to rectify this situation, but I would be remiss not to put this out there in hopes that no one else gets scammed as I did.
Response from Primarily Ponds
"This is not at all the true story. Jerry received all they paid for and more. We installed a skimmer and new pump and also cleaned the entire pond . Prior to installing the skimmer and pump Jerry said the pond and stream had no leaks. After the install he called saying it was leaking. Once we got out to see the leaks we found the leak at the start point, no place near where we did any work at all . In good faith I offered to look for other leaks in the stream and repair them at no additional cost. I asked Jerry to turn off stream and let sit for the weekend and then he never called me. Then 3 weeks later he called and said he forgot to call me and then this ! He got all he paid for and more and I was even willing to continue to help him, but now?"
Oliver S.
May 2018
Water Feature Fountain or Waterfall Installation
Very creative
Response from Primarily Ponds
"Thank you! It was great to add the stream to your pool. Hope you enjoy for many years!"
Charles C.
May 2018
Everything was finished in a neat and clean manner. One negative, the lawn was cut one notch too low for my liking. Thank you Charles Caler
Kenneth P.
Apr 2018
They showed up on time, were very pleasant people to work with. They did an excellent job of cleaning up after they finished mowing and edging. I would recommend them to anyone that is looking for someone to mow their lawn.
Teresa C.
Jul 2017
Having always been able to manage our own lawn care, as well as being new to this area, we were a bit "green" on what to expect. I should have asked about the local guidelines for trash pick-up of grass clippings so that could have been clearly understood beforehand. I am pleased with the service and would recommend them.
Response from Primarily Ponds
"thank you !"
Georgia J.
May 2017
I recently hired primary ponds I am quite pleased with their service.
Response from Primarily Ponds
"Thank you it is a pleasure to have you as a client"
Bob R.
Mar 2017
professional management, prompt good work, and everyone pleasant and proficient
Patricia H.
Mar 2017
Very friendly, reasonable, fast. I would highly recommend them to anyone. Very professional and know what they are doing.
Suzanne W.
Mar 2017
hard workingl
Cathy K.
Jan 2017
Dave and Chris worked really hard on a yard that was way past due for some TLC. Good price for the amount of work. I noticed an area that they missed the next day and Dave came right out to take care of it. Very pleased.
Response from Primarily Ponds
"Thank you it was a pleasure to work for you. Please call us when you need us again"
Terry S.
Dec 2016
Primarily Pond showed up when they said they would they completed the work in the time that they said they would and they went the extra mile to make it look good by redoing some portions when necessary. They were very friendly and explained what they were going to do and then accomplished it.
Response from Primarily Ponds
"Thank you Terry it was a pleasure to work forcypu hope you enjoy your fire pit"
Susan M.
Mar 2016
Dave Stoup provides great value and excellent service
Donna Y.
Aug 2015
Did exactly what we asked and was friendly and courteous.
Bruce W.
Apr 2015
none
Charles B.
Apr 2015
Water Feature Fountain or Waterfall Installation
Excellent work and very friendly customer service. Great value!
Tom O.
Feb 2015
I worked as a government inspector and as an inspector/ Quality Engineer on government contractsfor various locat compnaies for a total of 47 years and am not the easiest to please but Mr Stoup arriver with his crew on time, appraised what was required, completed the job expeditiously and even threw in a lawn mowing which I was not expecting and completed the job in about 4 hours.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Primarily Ponds is currently rated 4.3 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Primarily Ponds accepts the following forms of payment: CreditCard
No, Primarily Ponds does not offer free project estimates.
No, Primarily Ponds does not offer eco-friendly accreditations.
Yes, Primarily Ponds offers emergency services.
Yes, Primarily Ponds offers warranties.