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97% Recommended

23 Years In Business

Company Details

  • Verified Licenses
  • Veteran Owned

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Full Service and Installation of All Water Softener, Water Filter and Reverse Osmosis Brands.
  • Semi-Annual Service Plans
  • Professional Installation and Service of Water Heaters, Sink Faucets and Drains, Leaks, etc.
  • Sales, Service, Relocation and Replacement
  • Our company does not install third party reverse osmosis systems.
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered

Ratings

4.9
145 Verified Reviews
  • 5
    136
  • 4
    6
  • 3
    2
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 145 reviews Showing 0 reviews
5.0 Umair H. Katy, TX
2/26/2021

The guy showed up right after the winter storm, helped me while the temperatures were still below freezing, really nice, really humble. He did a great job and gave me a few tips to avoid such issues in future

5.0 Linda G. Houston, TX
2/25/2021

He was very knowledgeable about the busted pipe on the outside of the Reverse Osmosis water system and it was fixed. It did not take a lot of time and he is very professional.

5.0 Larry L. Fresno, TX
2/25/2021

Great experience I would recommended

5.0 Traci S. Houston, TX
2/25/2021

Wayne was very nice and helpful. He took the time to talk through everything and our options. Whole house system is being installed next week so I cannot speak to the performance just yet, but he went above and beyond by helping to fix some clogged lines while he was at our house. Highly recommend!

5.0 Milton J. Houston, TX
2/25/2021

Extremely knowledgeable, professional and very reasonably priced. I will definitely be using this company again should the need arise. I'll also be recommending to friends and family without hesitation.

5.0 Eddie W. Tomball, TX
2/19/2021

5 STAR service and support! I was blessed to find this company when I did. I had an old water softener go out on me that had no bypass installed to get water to my home. We had a new born at home and was desperate to get this repaired. I called Primary Solutions Consulting and happened to get the owner, and even calling after hours he drove over to our house in the late evening hour and bypassed our water to the house. Once we made the decision to replace the water softener they had it replaced within 48 hours time at an unbeatable price for the equipment and all the amazing service we have received from this company. Wayne the owner and his install team and technicians will go above and beyond to take care of your needs or issues! Take my word for it! Primary Solutions Consulting is not your average water softener company, they go above and beyond to make sure you are given the best price and quality service available. If you want the best call Primary Solutions Consulting

5.0 Leon D. Spring, TX
12/30/2020

Very thorough no nonsense professional! Took time to explain each system and its pros and cons. My home wasnt ready for a system due to t he previous owners handiwork so he came in and corrected the issue to make it suitable and we are eternally grateful! His craftsmanship is impeccable and blessed! I would recommend this company without question!

5.0 Larry H. Humble, TX
5/22/2020

Wayne is the best! Absolute professional and great service! The installation was quick and efficient. He recommended how to keep our system working efficiently and even followed up a week later to ensure we doing well with our silky soft water! :) That's GREAT CUSTOMER SERVICE at it's best! Reliable, affordable, and worth every cent! If you have allergies or sensitive skin you have to get this system and ONLY trust Primary Solutions Consulting and Wayne to do it. He knows his stuff! Even if you have a huge house it and they will accommodate!

Response from Company:

wow Larry God bless you brother that was a wonderful review I want to go do business with that guy LOL I appreciate you your attention to detail enjoy

5.0 Michael R. Houston, TX
4/13/2020

Recommended neighbors, Wayne took extra precautions with my older house to professionally install a RO system. His team was kind and used hand sanitizer, gloves and cleaned up after themselves. They showed up 10 mins before schedule time and finished within 2 hours. I would recommend Wayne and his company to anyone looking for water systems.

5.0 Danial B. Sugar Land, TX
4/10/2020

Moved into a house to find that due to neglect and lack of maintenance, the water softener system was all but dead. Called companies in to give advice and all said that replacing the system was the best way forward (at the cost of thousands of dollars). I called up Wayne and he came by to review the system and gave the same prognosis but offered to dismantle and rebuild the water softener system. He has even developed his own special tools to do it, something no other company offered to do. After 3 months, the results from his work are still spectacular and only cost me a couple of hundred bucks when he could have easily taken thousands of dollars from me. Not only that, but he has also called/visited me regularly to check on the system, advised me on small changes to make to optimize it and even happily gave advice on the phone whenever I called him with a question or concern. I also asked that he update my reverse osmosis filter system in the kitchen. Although he admitted that the technology was old and needed replacing, he advised me to squeeze the last ounce of life from the system before calling him again later in the year to change it. I cannot rate Wayne and his work highly enough. He is knowledgeable, he has a passion for his work (something of a rarity in people these days) and he takes on the customers problem as his own personal problem. He will never lie to you as I see he has a conscience and fairness in the way he deals with business. He will be my go-to guy for all things water from now on.

Response from Company:

I don't know what to say Daniel that review brought tears to my eyes thank you it is like you know me or you know the way I think it was pretty deep God bless you and thank you haha I'm a lost I'm at a loss for words that was a heart-felt review

Photos

Primary Solutions Consulting
4
Replace rain soft
2
New install
2
Right and Wrong-Drain
3
Remove and replace
4
Replacing a Rainsoft
11
Water Treatment System
12
Water Problems

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