Prime Energy Group

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Having a hurricane between times of when we initially set the appointment to be done, they worked with me without a bit of problems and rescheduling twice! Wonderful company wonderful people would highly recommend them to anybody looking for their service

Rich came by my house personally and took some measurements of my attic and gave me a very reasonable qoute on the spot. Once scheduled, he showed up with had his guys to install the spray foam and they did an excellent job. We are very happy with the entire experience, from Rich's customer service to the installation. Ever since the installation, my smart thermostat has shown a reduction in HVAC run time by 40%. We look forward to lower electric bills and a more comfortable house.

Though they had some hiccups during the installation, they made sure to finish on the schedule given. Once they discovered my attic had more space than thought, they did not charge extra for the additional material needed, which was nice.

The quality and professionalism demonstrated by Rich and his crew was exemplary. I was offered a modest but helpful military discount and it helped overall because i had both my attic and crawlspace insulated. The thermostat has not been touched since the install and the house maintains a cool 74 degrees easily. My energy bill has already gone down.

Rich Brown was wonderful to deal with! Without a doubt, the most knowledgeable spray from professional I have talked to. I have used others before meeting Rich, and the other companies could not touch the attention and knowledge of the dos and do nots of spray foam. The lead installer, Travis was as good as anyone could ask for, He went over and above to make sure I was happy and satisfied (in some cases, is hard to do.) As long as Prime Energy is in business, it will be the only company I will continue to use.

Rich Brown was a huge help and very knowledgeable about his product and the entire process. I could call him and ask questions about how certain aspects needed to be handled, and Rich was happy to answer each and every one of them. We have another phase or two with the company and look forward to working with Rich again!

Rich Brown was very responsive in setting up the application. I have been very satisfied with the results. The price was very fair. This is a very professional group.

We had to delay the project start due to some heating vent that needed to be rerouted prior to the project start. Rich Brown and his team are very flexible and were able to work around our constraints.

Quick, thorough job assessing need finding right solution, quick to resolve any issue or questions

I had a wonderful experience with Rich Brown from beginning to end and beyond! He responded to my first inquiry timely, answered my phone calls and texts immediately when I needed to contact him. It was easy to set up an appointment and he was able to accommodate my schedule to get the job done. He and team provided quality work! I highly recommend them! Now for the beyond, Rich called me at work soon after arriving at my house and said that he noticed a very faint smell of 'gas'. It was not something that my senses could pick up. He spent some time with me on the phone explaining things and assured me not to panic but encouraged me get it checked. He suggested that I have NC Energy come out and take a look to be on the safe side. Much to my surprise they found that there was a slight problem and yes Rich was in fact correct. Rich Brown may have saved me and my family from a devastating occurrence. He is a top notch human being...takes the time to explain and cares about important things. He's the real deal, trustworthy and genuine. AND my house is warmer than I ever imagined it could be. Rich is top notch and the product is great too!

Rich Brown and the PEG crew did a great job from start to finish. The job (we are the home owners + self builder/general contractors for our new home) was to spray foam a new house construction along with fiber batt insulation for some interiors+between floors for soundproofing. Rich was timely, punctual for all his appointments and was very good with any follow-up communications, re-estimates, be it via email/txt or calls. Rich is extremely, knowledgeable, a consummate professional and was able to offer up proactive advice and solutions where he saw any potential pitfalls. The pricing was very competitive and what we liked best during the lead-up was Rich's willingness to engage in a dialog and help us make the right decisions as opposed to making preconceived assumptions. He and his team showed great flexibility in the scheduling & changes and Rich made multiple visits to ensure framers did what was needed prior to the install. He proactively engaged with our other contractors (framers, HVAC etc) where needed. When the crew actually did the insulation job they did a great job including the install and clean-up. They finished much quicker than anticipated while doing an exemplary job in quite cold weather. We passed our insulation inspection with ease due to their efforts. We are tremendously happy with Rich and the PEG group and would highly recommend him for any insulation work. Thanks Rich.

Very easy to work with. Great value for the money!

Spray foam is expensive but spraying it on the underside of the roof requires spraying a lot more square feet. At the same time it means you have an attic that is insulated from the outside weather. I am happy with the spray foam but would have liked it to be cheaper.

Prime energy was very professional and knowledgeable. We had our metal barn ceiling insulated to cut down on noise from rain and to keep it cooler in the hot months. We called other companies but didn't receive calls back or returned emails. Working with Rich Brown was a pleasure. He understood our concerns and worked with us. The guys doing the job were great too. Very efficient. We hope to have them back to do more work in the future. Job well done. Highly recommended. Thanks, Rich! :):):)

Nothing

The service was great. They were more knowledgeable than any other company. Especially regarding foam insulation it was hard to find anyone as informed. Now that I have the foam insulation I couldn't be happier. Even before the HVAC was installed it was a great temperature and now my 3rd floor is so easy to regulate the temperature in our new 3rd floor. So far it seems like the rest of the house is easier to regulate the temperature. Great Company.

WORKING WITH RICH BROWN WAS A PLEASURE. COMPANY DID A VERY GOOD JOB.

Very satisfied with Prime energy’s efficient and professional installation of the spray foam insulation above and below one cold room above a garage. They did what they said they would do and caused no disruption to our family. Appreciable temperature difference noticed immediately. I would recommend Prime Energy to any one for spray foam insulation at a very competitive price.

I was very pleased. They were very professional and did a good job. The odor is very noticable and the room does need to be well ventilated.

Excellant work by workers. They cleened up after job completed. however i was not given a receipt nor given copy of warranty upon completion.

Rich Brown has been the best representative I have worked with in quite awhile. He was professional and knowledgeable of the product, but most importantly he made sure the job was done right. I would recommend Prime Energy Group to anyone who needs insulation work done in their house.

Rich Brown was professional, knowledgeable, and responsive. The installers were great, worked in a very tight crawl space, and took great care of our home, even bringing in mail that was left on the porch. Temperature in attic has not exceeded 85 degrees after several 90+ degree days, so it is doing what I'd hoped.

Rich Brown was very professional and provided extremely helpful information. The work was done on schedule and the crew took great care to do a top quality job. We're also very impressed with the energy savings of the spray foam insulation