- Residential Work
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96% Recommended
16 Years In Business
Company Details
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Service Details
Areas of Expertise
- Appliances
Cost Information
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a ReviewOn time. Took care of the problem and one more we were not aware of. Very professional
Kevin from Prime Star arrived within the 2 hour window of 11am - 1pm. He was very courteous. He first vacuumed the water from the washer / dryer which had not drained out. Next, he dismantled the unit, replaced the drain pump and performed other maintenance to the LG unit. After reassembling the unit, he did a test run of the rinse cycle, which operated perfectly. The Zelle payment transaction was professional and smooth. Kevin also gave me a receipt and a business card. The repair was completed about 1 hour. I started a laundry load shortly after Kevin left. The washer / dryer is operating as though it's new.
Kevin came out on a Sunday to diagnose the problem and presented a fair estimate. Came back with his partner when it was convenient for me and fixed my refrigerator. Professional, knowledgeable and timely, what more could one want? Would definitely call for an appliance repair again if needed.
Great Service!
Quick service and job well done
They showed up on time and did the job
They showed up on time, diagnosed the problem and repaired it.
I had a really good experience with Ken. He was prompt in terms of his responsiveness and immediately knew what the issue was. No BS here. He was timely and had great customer service. He resolved my cooling issue and repaired my frig/freezer the same day,
Very kind, professional and prompt service.
Kevin was professional, honest and very personable. The repair would be pricey for an older fridge, so Iâ m consider my options. I would definitely call Kevin again for anyone of my appliances.
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