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Prime Star

4.7
375 Verified Reviews

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96% Recommended

16 Years In Business

Company Details

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Contact

6908 Vesper Avenue, #101
Van Nuys, CA 91405

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Appliances
View All Offerings and Cities Served

Cost Information

  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.7
375 Verified Reviews
  • 5
    310
  • 4
    50
  • 3
    5
  • 2
    4
  • 1
    4

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

Write a Review
Showing 1-10 of 375 results
4.0 Karen E. Stevenson Ranch, CA
6/24/2024

On time. Took care of the problem and one more we were not aware of. Very professional

5.0 Cecily T. Los Angeles, CA
5/19/2024

Kevin from Prime Star arrived within the 2 hour window of 11am - 1pm. He was very courteous. He first vacuumed the water from the washer / dryer which had not drained out. Next, he dismantled the unit, replaced the drain pump and performed other maintenance to the LG unit. After reassembling the unit, he did a test run of the rinse cycle, which operated perfectly. The Zelle payment transaction was professional and smooth. Kevin also gave me a receipt and a business card. The repair was completed about 1 hour. I started a laundry load shortly after Kevin left. The washer / dryer is operating as though it's new.

4.5 Marian S. Tarzana, CA
3/6/2024

Kevin came out on a Sunday to diagnose the problem and presented a fair estimate. Came back with his partner when it was convenient for me and fixed my refrigerator. Professional, knowledgeable and timely, what more could one want? Would definitely call for an appliance repair again if needed.

5.0 Phillip P. Walnut, CA
2/1/2024

Great Service!

5.0 Michael L. Manhattan Beach, CA
1/27/2024

Quick service and job well done

5.0 Phil R. Palm Desert, CA
1/4/2024

They showed up on time and did the job

5.0 Marilyn J. Chatsworth, CA
12/26/2023

They showed up on time, diagnosed the problem and repaired it.

5.0 Eugene Y. Glendale, CA
12/14/2023

I had a really good experience with Ken. He was prompt in terms of his responsiveness and immediately knew what the issue was. No BS here. He was timely and had great customer service. He resolved my cooling issue and repaired my frig/freezer the same day,

5.0 Kaylee H. Encino, CA
11/29/2023

Very kind, professional and prompt service.

5.0 Susie Z. Redondo Beach, CA
8/9/2023

Kevin was professional, honest and very personable. The repair would be pricey for an older fridge, so Iâ m consider my options. I would definitely call Kevin again for anyone of my appliances.

Showing 1-10 of 375 results Showing 0 of 0 results
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