Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Default business cover photo

Prism AV

Alarm or Security System Installation, Antenna Installation and Replacement, Surveillance Cameras Install or Repair,

About us

Prism AV is focused on providing high-quality services and customer satisfaction to each and every customer. We will do everything we can to meet your expectations and we are sure you will be happy to work with us. As experts in the field, we are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!

Business highlights

Se habla espanol
7 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.857 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
2%
1
2%

Filter reviews by service

Showing 1-25 of 57 reviews
Lynn T.
Dec 2021
2.0
Antenna Installation and Replacement
$225
Robert seemed like a nice guy BUT ... I felt like he wanted me to accept the antenna on the window even though I told him I would not like how that would appear from outside. Seemed like he wanted me to come up with a solution or just settle so he could leave. I asked him to affix it on the wall in a place that would pick up channels which he finally did; now it is half hanging off the wall. (If I knew how to add a photo to show you I would.) On top of that, with the exception of the three main networks, ION and PBS, there is not a decent station out of the rest of the 60 channels that come in. I definitely expected better for an antenna that reaches 50 miles and for what the service cost. Pretty much a waste of $225. I went with this company because of all the good reviews, and that despite my hesitancy because of the relatively short period of time he has been in business. My experience was very different, and I cannot recommend Prism AV.
Response from Prism AV
"I apologize you feel this way. I was in no way in a rush to leave which is why I offered to program your remote for you as well. No indoor antenna is going to get the same quality channels as an outdoor antenna, but you stated this was not an option due to living circumstances. We simply suggested a location to put the antenna that would get you the most signal. I apologize if you are not happy with the channels you are receiving but this was not made aware to me while I was there. We did our best to get you the most channels that could be obtained with an indoor antenna, as you stated the other antennas you used could not even get you local"

Holly H.
Jul 2021
0.5
Alarm or Security System Installation
I hired Robert to install a security system for new home construction. I paid for the low voltage wiring, and equipment. I was receiving an email from Amanda every couple of months checking on the progress of the new construction. Know that I am finally ready to install the security system, I have received radio silence. The business phone number had been disconnected. I have called and texted Robert and sent numerous emails. I have received no response. I would not use Prism AV.
Response from Prism AV
"I apologize you feel this way. I did reach out every couple of months with no response. We moved to another city with a new phone number and email which is why you couldn?t reach us."

Celeste L.
Jun 2021
5.0
Home Theater Surround Sound System Installation
Yes, I recommend this pro
Trustworthy, honest and kind. Would definitely hire again.

Ty W.
Jun 2021
5.0
Yes, I recommend this pro
They were fast and efficient

John W.
Jun 2021
5.0
Antenna Installation and Replacement
Yes, I recommend this pro
Robert was great. He and his co-worker did an excellent job of installing our new antenna. They were efficient and very polite and explained everything to us. We would highly recommend them. And Amanda was great too.

Jeffrey K.
May 2021
5.0
Yes, I recommend this pro
$250
Went very nice. Great guys. Know what they where doing. Cleaned up area and left it neat.

Monika F.
May 2021
5.0
Yes, I recommend this pro
very nice knowledgeable crew , great customer service , highly recommend!

Les B.
May 2021
5.0
Antenna Installation and Replacement
Yes, I recommend this pro
Very happy with the work carried by Robert, very professional and always consulted me on options. Would highly recommend this company.

Roger M.
May 2021
5.0
Very professional and pricing is very reasonable! Highly recommended!

Steven N.
May 2021
5.0
Yes, I recommend this pro
This is a great family owned business. Great people very knowledgeable about their craft.

Larry S.
Apr 2021
4.5
Antenna Installation and Replacement
Yes, I recommend this pro
not yet finished

Kay M.
Mar 2021
5.0
Surveillance Cameras Install or Repair
Yes, I recommend this pro
Everything went very well

Kenneth W.
Mar 2021
5.0
Antenna Installation and Replacement
Yes, I recommend this pro
N/A

Walter Z.
Mar 2021
5.0
Alarm or Security System Installation
Yes, I recommend this pro
Nice guys ,very polite

John G.
Mar 2021
5.0
Antenna Installation and Replacement
Yes, I recommend this pro
I would highly recommend this company. They provided great customer service and are extremely knowledgeable.

Sam R.
Feb 2021
5.0
Yes, I recommend this pro
They were able to fit in a same day request for a TV install. Robert and Gonzo were very professional and did a great job. Highly recommended.

Tony G.
Feb 2021
5.0
Yes, I recommend this pro
They were punctual, took pride in their work. They listened to what you wanted and then they delivered. VERY professional, polite and friendly.

Shelley M.
Jan 2021
5.0
Yes, I recommend this pro
On time polite and professional

Kenneth B.
Jan 2021
5.0
Antenna Installation and Replacement
Yes, I recommend this pro
Polite wore mask answered my questions ....

Susan W.
Jan 2021
5.0
Yes, I recommend this pro
Very nice and polite installers. Arrived right on time! Highly recommend!

Tim W.
Jan 2021
4.5
Home Theater Surround Sound System Installation
Yes, I recommend this pro
The technicians were very professional and knowledgeable. When some issues came up, Robert got right back to me and assured me that if there were any issues that they would be resolved. I would recommend them to anyone.

Shirley W.
Jan 2021
5.0
Yes, I recommend this pro
They were prompt and courteous and the price was right.

Jon F.
Jan 2021
4.5
Yes, I recommend this pro
They came out to give us an estimate and performed the work just as we asked. They were on time and very courteous.

Joel F.
Jan 2021
5.0
Yes, I recommend this pro
Iâ ve used AP services twice now. On time friendly great work couldnâ t ask for better

Frank L.
Jan 2021
5.0
Yes, I recommend this pro
They are upfront with everything they do, before they do the job.
Showing 1-25 of 57

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Prism AV is currently rated 4.8 overall out of 5.

Prism AV accepts the following forms of payment: CreditCard

Yes, Prism AV offers free project estimates.

No, Prism AV does not offer eco-friendly accreditations.

No, Prism AV does not offer emergency services.

No, Prism AV does not offer warranties.