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About us
With 15 years experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest.
Business highlights
Emergency services offered
20 years of experience
Services we offer
Carpet Cleaning, Furniture Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.731 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 31 reviews
Jose S.
Oct 2020
I made an appointment with the company and they failed to show. Understanding, I made a second appointment with Jordan the owner and he failed to show up the 2nd time! I called to see what could be done and halfway through our conversation he hangs up on me! Worst company I have ever dealt with!
Tracey W.
Oct 2020
Jordan was great. Thorough and expressed care and concern and diligence about meeting my needs. Very personable and I plan to use him again
Lilian B.
Sep 2020
Exellent job Iâ ve never had such great care taken with my carpet
Janet R.
Sep 2020
The owner personally serviced our home and explained everything that he did and why. I appreciated his punctuality, thoroughness and that he took care around the furnishings and carpets. When I witnessed what was pulled out of the air ducts, from dust balls to pet hair to crayons and then dry wall chunks and globs of dried insulating foam, I was glad to have spent the money to clean it all out!! Now I'm hoping for less dusting and sneezing :-)
Lawrence G.
Jul 2020
I was very comfortable with them, father and son, in my home. They were thorough and careful. More $ than I planned but I decided to bet on quality.
Brandon R.
Jun 2020
Jordan was punctual, professional and friendly. His work was top notch. I ll use this carpet cleaning services again for sure.
Linda S.
Jun 2020
I would definitely rehire them
Mike G.
Jun 2020
They did a great job with beyond filthy ducts. We call earlier in the day and they came later afternoon and did a great job. Couldn't be more pleased.
Marian M.
Jun 2020
Excellent job. Came back a second time to remove a few difficult spots. No charge for return. I would sue them again.
Ryan S.
Jun 2020
Really great value and did a solid job. Called to let me know their last job ran a bit over and they were on their way. Explained the process and executed well. Wore masks, gloves and shoe coverings - per my request. Very professional and will use again.
JaNae L.
Jun 2020
Jordan at Pristine Cleaning met all my expectations in regards to promptness, clear communication, quality service and professionalism. He exceeded my expectations on customer service: becoming aware of my specific needs and keeping them in mind as he dealt with me throughout our cleaning project, being very personable, and going beyond by providing shoe booties so that my final apartment check-out with my landlord was impressive. Thanks, Jordan!
Alan H.
Jun 2020
Jordan was personable and professional. They were thorough, punctual, and clean. They explained the process, answered our questions, and did a great job. I would definitely hire them again and recommend them to others!
Jasmine P.
Jun 2020
Jordan and his son did a fantastic job. Super personable and easy to work with. Did a fantastic job cleaning our ducts.
William S.
Jun 2020
They were on time and provided excellent service and solved my problem
Connie O.
Jun 2020
Louis W.
May 2020
Very responsive and explained the process completely.
Aaron B.
Mar 2020
I want to leave a full 5 star review, however, there were some just a few issues. I will do my best to keep it to the facts. 1. No call, no show for our booked appointment. Texted Jordan twice, and finally got a phone call from Jordan (2.5 hours after he was scheduled and I had leave for work). I have clear messaging of date and time for the appointment and during the phone call the response I got was "I do not see that, I see you booked for a different date/time." He blamed it on the messaging system. 2. Showed up for the second appointment, cleaned the whole house, and got most of the spots outs. There were some spots left over, however, I believe he did the best that he could. I'm a little bummed about the 1st appointment being missed because it meant the house got cleaned the day before the moving truck arrived, this meant there wasn't time for him to come back and hit a few spots I was still worried about. However, Jordan is a very nice guy and a competent cleaner. I would recommend him.
Response from Pristine Cleaning
"I left a message this morning after understanding you did not like the services we offered. We are sorry to hear that. We do offer a 100 percent customer satisfaction guarantee. That means if there is anything you are unhappy about we are willing to come back and fix any of those problems or areas you are not satisfied with. I do understand that I had the wrong date in my planner. I entered it wrong. After realizing that and after talking to you on the phone. I scheduled to be there the next morning at 7:00am. Again we would be happy to fix anything that you were not satisfied with. Thanks"
Gregory P.
Feb 2020
Kathy B.
Feb 2020
He is very professional and did a great job cleaning my carpets and my vents. I will definitely use him when the time comes again and I will recommend him to anyone who I know who is looking for carpet cleaning!!
KAYA C.
Feb 2020
Great customer service and communication. Great work. Would highly recommend.
Teresa M.
Jan 2020
Ann-marieFogg C.
Jan 2020
Jordan was easy to work with and responded quickly with one of the lowest quotes I could find. They worked extra hard to get the stubborn stains out and the house looked and smelled great! I will use him again because he made it so easy and at a great price and value for the work done !!
Tom N.
Jan 2020
Great service. On time. I will use again
Janet H.
Jan 2020
Very professional. I will hire them again.
Brenda R.
Jan 2020
Pristine was so professional and we felt so comfortable with them. They were efficient and thorough and I know this is going to make a huge difference in my husbands sinuses. We are going to have them clean our carpets in the spring. I would highly recommend them for any of the services they provide
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pristine Cleaning is currently rated 4.7 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Pristine Cleaning accepts the following forms of payment: CreditCard
Yes, Pristine Cleaning offers free project estimates.
No, Pristine Cleaning does not offer eco-friendly accreditations.
Yes, Pristine Cleaning offers emergency services.
No, Pristine Cleaning does not offer warranties.