Pristine Communication, LLC

3.88 |8 Verified Ratings
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Pristine Communication, LLC

3.88 | 8 Verified Ratings
Write a Review

412-446-8058

PO Box 19074
Pittsburgh, PA 15203
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Profile
Pristine Communication, LLC


Pristine Communication, LLC is where highest quality meets lowest price! We offer over 16 years experience in the Security Services Industry. We have established a solid reputation in security projects for large executive homes, corporations, and residential homes across the country. We are committed to providing a personalized service for each individual project we take on. We look forward to building strong, long-term relationships with our clients and guarantee your satisfaction.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Pittsburgh
  • McKeesport
  • Greensburg
  • West Mifflin
  • New Kensington
  • Monroeville
  • Murrysville
  • Oakmont
  • Zelienople
  • Vandergrift
  • Smithton
  • Donora
  • Eighty Four
  • Belle Vernon
  • Carnegie
  • Cranberry Township
  • Brownsville
  • Wexford
  • Glenshaw
  • Butler
  • Delmont
  • Bethel Park
  • Aliquippa
  • Gibsonia
  • Glassport
  • McDonald
  • Coraopolis
  • Mars
  • Charleroi
  • Springdale
  • Sarver
  • East Vandergrift
  • Bairdford
  • Bridgeville
  • Sewickley
  • Irwin
  • Luxor
  • Avonmore
  • Washington
  • Southwest
  • Export
  • Canonsburg
  • Allison Park
  • Monaca
  • Scottdale
  • See All >

Services Offered

Audio/Visual & Computers
  • Computer Network Install
Electrical
  • Telephone System Install
Home Security Services
  • Alarm System Repair
  • Surveillance Camera Install

Areas of Expertise

  • Telephone Jacks and Wiring
  • Computer Network or Wiring
  • Alarm or Security System
  • Surveillance Cameras

Quick Facts

Business Hours
(Please call to confirm)
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2016
State Licensing
Trade: Home Improvement Contractor
License #: PA132243
Expiration: 05-18-2021
Insurance
Type: General Liability
Amount: $0
Expiration: 05-03-2020
Screening
HomeAdvisor Screened. View Details

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Photos
Pristine Communication, LLC


My Work
2 Projects
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Ratings & Reviews
Pristine Communication, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-8 of 8
  Page 1 of 1  
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5.0   |  
I would recommend pristine to all who need video setup on there homes. Great customer service and good pricing
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5.0   |  
If I could have given them 6 stars I would have! Excellent work, fabulous price.
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0.5   |  07-01-2018
Review by Marsha A. in Clairton, PA
Project: Install, Upgrade or Repair Computer Network or Wiring
We hired Pristine Communications to put cameras in our work truck. The owner/partener Lavaughn Samuel who installed the cameras did not know how to do this. It took him 3 days to complete the job and he damaged the truck. We had to have the truck towed to the dealer that day to have it repaired. This cost us another $500. We paid $2400 to have these cameras installed even though he broke the truck while installing them. The cameras worked off and on for 2 months and then stopped working. We called Mr. Samuels to let him know the cameras were not working. He came out and charged us another $150 but did not fix the cameras. Beware of this company they are scam artists. The was project camera installation.
Response by Pristine Communication, LLC: We at Pristine Communication pride ourselves with exceptional customer service support and professional, reliable technical staff services. We are extremely sorry that your dissatisfaction was not brought to our attention even upon your personal delivery of your check and your request for us to do other jobs for you. Please note however, that our customer service and technical service lines are always open to you and we invite you to make a formal complaint as we won't be happy if our customers are not satisfied with our services.
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0.5   |  10-09-2017
Review by Robert M. in Pittsburgh, PA
Project: Install Telephone Jacks or Wiring - For Business
The technician they sent had no knowledge of how to move a 2 line phone across the room 20 feet. It took 2.5 hours for him to figure it out. He kept insisting the phone was connected to the internet, which was incorrect. After the long afternoon of not being able to service my customers, due to the phone line being compromised, I suggested the technician move the existing line from the office, under the floor to across the room. I was charged $225.00 for incompetence. Completely dissatisfied. I wasn't permitted to rate the value for the money @ zero so he gets a 1/2 star.
Response by Pristine Communication, LLC: On Thursday, 10/5/17 Pristine Communication sent a technician to Roberta M. to have a telephone line connected to a two-line telephone system. Roberta M. told the Technician that the two-line system was already in use by a telephone. After the requested line was connected, the technician could not get any service from the newly connected phone. He worked for over 1 ½ hours trying to get the phone working, when Roberta M. informed him of a 2nd phone already connected to the two-line system. This 2nd connected phone was in a dark, empty room that the technician did not know existed. At this point the technician explained to Roberta M. that the line was equipped to handle only 2 phones, so the newly installed phone would not function. With Roberta's permission the phone in the dark, empty room was disconnected and immediately the newly installed phone worked. Roberta apologized for not informing the technician about the 2nd phone, checked the new connection and endorsed the job with the check to us. We would be happy to help Roberta again with only clear communication to avoid any misunderstanding going forward. Thanks, Pristine Communication

1 of 1 users found this review helpful.

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5.0   |  
Had the work finished within two days of putting in a request on HomeAdvisor. There was a slight issue with the work (due to a miscommunication on my part) but after I got in contact with Pristine Communication, they sent the tech back out to my house and we got the issue sorted out at no extra charge. The technician was knowledgeable, prompt, and very helpful. It's not always easy to install CAT6 in some older Pittsburgh homes (like mine), but the work that was done is absolutely stellar!
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5.0   |  
Review by in West Mifflin, PA
Project: Repair a Telephone System - For Business
Very knowable technician, was prompt, courteous and gave extra effort.
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5.0   |  
Review by
Project: Install Telephone Jacks or Wiring
I'm satisfied and everything is good.
5.0   |  
Review by
Project: Install Telephone Jacks or Wiring
They are very punctual, professional and showed up on time. I'm very impressed.
Showing 1-8 of 8
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