Pristine Showers

Save your money and go somewhere else!!! Our shower door was installed incorrectly, and never closed! Try to rectify the situation for a year! And continued to receive the runaround. Tyler finally came out and did not have the tools of course to fix the problem, so he decided to craft a poor solution, which still did not fix the issue. Called him back multiple times, and the last time he hung up on me. Now having to get our lawyer involved to hold this company accountable. The company even has a warranty, that they do not honor. Run. Run fast!

Did a great job

responded quickly very helpful

While Tyler and his team were very responsive on the front end and did a decent job with a difficult shower enclosure installation, I have been disappointed by their after-sales support. My shower door has needed adjusting for months now and after several calls to Tyler with no return phone call I have just given up. They seem to be focused on moving on to new business and have not stopped to support the work they have already done. I cannot recommend them without better customer support.

Pristine was very professional, responded quickly to my inquiry and my texts, showed up on time for measurement and estimate, had door ready on the date quoted, installation was quick. We love it! Would highly recommend Pristine Showers!

They were here on time and did a professional quality job in an hour. Very pleased!

I was quoted price of $300 for a new master bath mirror. When the cabinet and counter was installed, it made the mirror needed smaller, so when they came to install, I was charged $243. The installer and helper had another job scheduled after mine, so I didn't bother to ask them to clean the mirror before they left. When I cleaned the mirror the next day, I found several small scratches. Couldn't tell if they were on the front or back. Contacted them immediately to get someone to come take a look. After three weeks of being told 'we won't put you on the schedule, you are so close, we can come by at the end of the day' nobody has come. Today I text them again to get someone out, and the mirror installer, Matt, texts me back that "He can't help, sold me a mirror at extremely discounted rate. Our providers will not except replacement requests days after items are sold. We do not have time to stop by and look at an extremely discounted job that we most likely can do nothing about. I am extremely sorry but this is the harsh reality of this industry."

Very disappointed he was nice once got money than turned to be a different person after receiving money than there was an issue. Afraid how is he is going to handle the warranty he offers.

These guys were great to work with. Did a great job installing a shower door I will use them again

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