Pro Chimney Service of Michigan

4.57 | 291 Verified Ratings

Pro Chimney Service of Michigan

4.57 | 291 Verified Ratings

734-469-8134

427 North Hanlon Street
Westland, MI 48185
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Profile
Pro Chimney Service of Michigan


Pro Chimney Service of Michigan, has over 10 years experience. We are locally owned and operated Pro Chimney Service of Michigan, works to build and maintain your chimney. Inspecting it regularly and keeping it clean with keep it lasting for a life time. With no over head we have the availability to provide quality work at an affordable price. Call Pro Chimney Service of Michigan, or schedule a time below for your free estimate. We don't give estimates for chimney cleaning and inspection, our price is $150.00 for home advisor customers.

Achievements


Service Area

  • Detroit
  • Ann Arbor
  • Dearborn
  • Farmington
  • Livonia
  • Southfield
  • Novi
  • Dearborn Heights
  • Canton
  • Northville
  • Redford
  • Warren
  • Garden City
  • Troy
  • Westland
  • Riverview
  • Commerce Township
  • Taylor
  • Auburn Hills
  • Melvindale
  • Flat Rock
  • Lakeville
  • Willis
  • Trenton
  • Samaria
  • Union Lake
  • Bloomfield Hills
  • South Lyon
  • Rockwood
  • South Rockwood
  • Keego Harbor
  • West Bloomfield
  • Wixom
  • Rochester
  • Utica
  • Romulus
  • Birmingham
  • Whittaker
  • Ypsilanti
  • Walled Lake
  • Wayne
  • Lake Orion
  • Inkster
  • Royal Oak
  • Berkley
  • Waterford
  • Sterling Heights
  • Southgate
  • Drayton Plains
  • Pontiac
  • Salem
  • Plymouth
  • Mount Clemens
  • Clarkston
  • Lincoln Park
  • Allen Park
  • See All >

Services Offered

Brick & Stone
  • Brick & Stone Flatwork Repair- For Business
  • Brick or Stone Tuck-Point - For Business
Cleaning & Maid Services
  • Clean & Inspect Chimney
  • Clean Gutters & Downspouts
Fireplace & Wood Stoves

Website

prochimneys.com

Areas of Expertise

  • Clean and Inspect Chimneys
  • Pellet and Wood Stove install
  • Pellet and Wood Stove Repair

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2016
Screening
HomeAdvisor Screened. View Details

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To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

How We Got Started

I chose to work in this industry because We have a drive for chimneys and fireplaces and servicing them is our passion. Our founder took the good and the bad from each past experience in the industry to create a better standard for customer service and workmanship. Knowing how our competition operates drives us to constantly evolve and improve upon our own standards to create a better experience for our clients..

We started in this industry in 2006.

We describe our business as Family owned and operated

 

Photos
Pro Chimney Service of Michigan


My Work
8 Projects
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Ratings & Reviews
Pro Chimney Service of Michigan

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 291
  Page 1 of 30
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0.5   |  05-05-2020
Review by Satyaki M. in Ann Arbor, MI
Short Version: Did a partial demo, trashed our yard/roof/gutters and no show with a 50% deposit since Jan 2020. (see pictures) Long Version : We had hired Professional chimney services of Michigan in Jan to clean our chimney based on good reviews on HomeAdvisor. Post cleaning we were told that the chimney was in bad shape and needed a rebuild from roof onwards. We were instantly given a quote of $1990 by James (owner) to which we agreed and James came over the same week to collect a 50% check deposit. The start of the build got delayed due to bad weather and COVID which was completely understandable. Last week my wife got a phone call from the owner of the business apologizing for the delay and that they would like to start the build this Fri (demo) and Sat(build) to which we agreed (they confirmed they were authorized to work). Fri James and 1 crew show up late at the end of the day and immediately start taking down the chimney. As they are taking it down James starts making statements like this is a $6000 build and he is not sure why it is underquoted. We pointed out that he was the one who quoted this build and came to our house twice (sweep& collect check) he quickly agreed to that and said he will take care of us. After demolishing 1/3 of the chimney they let me know that they will return on Saturday with a larger crew to demo the rest and clean the debris. Sat no one shows up. After several tries to reach by phone he picks up and tells my wife that his co-workers dad passed away so he does not have the crew but he will show up between 1-2:00. After a no show at 3:00 we called him and this time James says that we were underquoted, my wife pointed out that he was the one who quoted it and he should not have started the demo if he had no intention of doing the job that is when he starts yelling â you should be thanking god we were out there doing your job. We tore down the chimney so no one else has to. There is a pandemic out there we should not be at your home â   and hung up.(Note: James was the one who called us to set up the appointment. My wife had asked if they were allowed to work and James confirmed that they have all the paperwork & could work). Since then he is not picking up our calls. We have a chimney that is partially demolished and frankly unsafe. They left it open to the elements did not even bother to cover it with a tarp. Our yard is trashed with debris and we are out on $990. If you must hire them : 1. Do not hire for any big jobs like a chimney rebuild they simply do not have the skills, tools, or resources. 2. Be prepared for delayed arrivals (3-4 hrs/days) and no phone calls to let you know. 3. You will not be able to reach them on the phone. Will not pick up and will go to voicemail which is always full (also mentioned by other reviewers). 4. Be prepared to listen to wishy-washy excuses like his mobile phone being lost / online system locking him out ....etc. 5. Most importantly do not provide a 50% deposit in advance that they will ask, then you are at their mercy. In this time of need the last thing I wanted to do is write a negative review about small businesses. But leaving a customer like that is just unacceptable. Hopefully other people learn from my experience and deal with this company cautiously.
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1.5   |  
Review by in Trenton, MI
Terrible. Just a joke. Here is our story: Bought older house and inspection noted some repairs were rehired to burn, and we needed to clean. We googled this company, and made a mistake of not checking previous reviews on OTHER sites. We scheduled the first appointment, to which they did not show up or come to. We rescheduled the next available time when they were 2 hours late. When they came, they did not have all the equipment to fix. We scheduled again, and they did not show for two additional dates. A few weeks later after the last appointment, the replacement chimney cap blew off and came through our window! I called this company demanding they fix and pay me for repairs to my window. The operators sarcastic voice stated James would call me directly. We called over 50 times, to get a voicemail, and we could not even leave a message because the voicemail was full. We re out additional money because this company is not prepared, very unprofessional. I still have not gotten a hold of them and this was 2 weeks ago. I will never recommend to anyone. NEVER. James or anyone from this ghost company, I would love for you to come back to my house and explain yourselves. You will be negatively reviewed everywhere I get the chance. Thanks for wasting my money, time, and energy. Hope you lose more business! Cheers!
Response by Pro Chimney Service of Michigan: we are very sorry your cap flew through your window, but you told us not to contact you unless we are replacing your window and became extremely verbally abusive towards every one of my staff members and we had to stop taking your calls after you made everyone of my staff very uncomfortable with your treating communication..and due to your cap flying of during the bad windstorm we had last month we are not liable for your window. if your roof had been destroyed during this event you would be calling your insurance company and the same goes for when a chimney cap fly's off of your chimney during a storm. that's why you pay homeowner insurance. its common sense and I am sorry you can not comprehend that without becoming verbally abusive with two different secretaries on multiple occasions. Your profound langue has made it impossible for us to communicate with you like civil adults. we will still gladly come give you a new cap which should still be covered by your insurance company anyways but we will still cover for that like it says in our contract with you. God bless
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2.5   |  
Review by in Northville, MI
Project: Repair a Pre-Fabricated Fireplace Unit (Non-Gas)
Response by Pro Chimney Service of Michigan: This is in response to home advisers rating mistake, there is a discrepancy about our 2.5 rating, Shirley g, rated us 3.5 for quality 3.5 for customer service and 5 star for value of money that should bring us to a four star. Please fix this error. Professional Chimney Service of Michigan has received over 218 verified (five) star reviews on Home Advisor within the first year of partnering with Home Advisor and we are proud to be a five star service to our Home Advisor clients and want to keep it that way. Family owned and operated, we are fully staffed with experienced technicians, give us a call toll free One of our customer service representatives is available. Monday thru Saturday 9am-4p
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5.0   |  
Review by in Allen Park, MI
Very professional.
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5.0   |  
Review by in Dearborn Heights, MI
Was very friendly got the job done, very quick,
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5.0   |  
Review by in Royal Oak, MI
Rob and Wes were professional from start to finish. If they saw something extra that needed to be fixed that was part of their planned work they went ahead and did it so the whole structure looked great. They repaired my front porch, 2 chimneys and 2 flower boxes as well as tuck-pointing many exterior areas. They were great, calm and courteous. I just left them alone as they worked and they surprised me with great results and when they finished everything was cleaned up to my satisfaction. I wish I had more for them to do!
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5.0   |  
Review by in Taylor, MI
They were professional and arrived on time for our appointment.
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0.5   |  05-13-2019
Review by Walter C. in Milford, MI
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
Total rip off ! $400 for installing a $19.00 part. It took 15 Min. to install! Sent a letter to the owner. NO response. RIP OFF!
Response by Pro Chimney Service of Michigan: We are very sorry about your experience but your part cost was 180.00 for your thermal pile assembly, you are confused with a thermal coupler which would cost 20 bucks at your local hardware store but yours came from the gas supplier in Royal Oak because of the type of unit you have! Your part did not cost 19.00 it was 180.00 for the entire assembly.
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5.0   |  
Review by in Detroit, MI
I feel they were honest and we communicated which is very important
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5.0   |  
Review by in Canton, MI
Gentlemen that provided service was excellent!!
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Showing 1-10 of 291
  Page 1 of 30

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