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HLM Floors
Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Carpet - Install,
About us
HLM Floors has been business 15 years, we have serviced Katy, Fulshear, Richmond, Rosenburg, Cypress and surrounding areas, we sell and install carpet, wood, engineered wood, laminate and vinyl flooring. We will give you 100% guarantee on our products and labor. We stand behind the quality of our work and always take pride in what we do. We will treat your home as if it was our own!
Business highlights
15 years of experience
Services we offer
Countertop Installs, Flooring Installs, Kitchen Remodels, painting
Amenities
Free Estimates
Yes
Reviews
5.015 Reviews
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Filter reviews by service
Showing 1-15 of 15 reviews
JD. C.
Jul 2022
Great service, fast response time. great experience overall.
Response from HLM Floors
"Thank you, JD, It was a pleasure working for you. I hope you and your family enjoy your beautiful new home. Thank you, Heather Mayfield."
Carey G.
Jul 2022
Heather Mayfield is just very fast and straight forward with her pricing and her timing on the carpet installation was beyond my expectations.
Response from HLM Floors
"Thank you Carey for your kind words. It was a pleasure working with you again."
Rod N.
Sep 2021
Contacted Heather with Pro-Floor to come out and give us a bid to replace all of the flooring in our home. She came right out and had a bid back to me quickly. We hired Heather for the job & she was able to schedule our start date within 2 weeks. Her contractors were unbelievable. We have never had such a great experience on any home remodel or updating in the past as we did with Pro-Floor. Not only did we have her company replace all of our floors, but we ended up hiring them to replace every baseboard in our home and paint the entire interior of our home. They painted all of the walls, ceilings, cabinets, doors & trim. Every single crew she sent to our home were top notch, punctual, clean and took great attention to detail. Not to mention that Heather came by the house several times while the work was being done to check up on her crews and to make sure my husband & I were 100% happy with the work that was being done. If you are needing any updating and/or remodeling done, give Heather a call! You will not regret it!
Response from HLM Floors
"Thank you Mrs. Charis, It was a pleasure working with and for you! Your house turned out amazing. You have a wonderful style and I appreciated your input during the process. Enjoy your "new" home! Heather Pro Floor ."
Tricia D.
Aug 2021
Great customer service, worked with our tight timeline and did great work. Definitely would recommend!
Response from HLM Floors
"Tricia & Nathan, Thank you for letting me help you with your house. I'm so excited for you and your new future to come! Congratulations on the house moving so quickly. Best wishes in your home. It was a pleasure meeting you and working with you. Heather"
Rocky N.
Jul 2021
It was a pleasant experience working with Heather and her great team. She was very helpful from the beginning to the end of the project. The installer were very good too and did a good job. I would definitely recommend the whole team for the carpet work.
Response from HLM Floors
"Thank you Mr. Rocky, It was a pleasure working with you. I hope you and your family enjoy the new carpet. Thank you for your business. Best regards, Heather Mayfield Pro Floor"
Elizabeth B.
Jun 2021
The owner, Heather Croft, is one of the most responsive and helpful pros I have ever worked with . Her quote was better than a big box store; she was personable and very professional. Her installation pros were stellar -- fast and neat. Beautiful floors. We are very happy with the work.
Response from HLM Floors
"Thank you Elizabeth, It was a pleasure working with you both! I'm so glad you are enjoying the new floors. I love the new house and all the changes you have made to make it your own style. Best wishes, Heather Pro Floor"
Rebecca W.
May 2021
Great communication and so professional I would without a doubt recommend Heather.
Response from HLM Floors
"Thank you, Mrs. Rebecca, It was a pleasure working with you! Your floors look amazing and I look forward to working with you again. Best wishes, Heather Pro Floor 979-221-3102."
Travis R.
May 2021
Carpet - Install
Heather was a pleasure to work with. Great customer service and answered all of our questions and concerns. While the carpet was being installed Heather stopped by to check on the progress. The workers that installed our carpet were in and out and put the carpet flawlessly. We will definitely be a returning customer for future flooring needs.
Response from HLM Floors
"Thank you Travis and Norlyn, It was a please working with you! She did a great job with the color choice and I hope you and your family enjoy the new carpet. Best wishes, Heather"
Marvin N.
May 2021
Wonderful service and completion on time and on budget. I would recommend to any and all for their great work.
Response from HLM Floors
"Thank you, Marv and Angela, I was a pleasure working with you both. I hope you enjoy all of the new changes. The house looks amazing, great job pulling everything together Angela. Take care, Heather"
Jay L.
May 2021
The Pro Floor team had great suggestions for trim and layout the flooring which has given each room a better feel. Excellent install work eliminated multiple thresholds for a clean, elegant look. Prompt communication and customer service with thorough clean up after the install. These are the folks to hire.
Response from HLM Floors
"Mr. Jay, Thank you, It was a pleasure working for you. I hope you and your family enjoy the new floors. Heather Mayfield Pro Floor"
Jessika H.
Apr 2021
This is actually the 2nd house Heather has done for me! When I tell you she takes care of everything... I mean everything! Her & her Installers are some of the best I've ever worked with! Her installers actually care about your house & belongings. Not only was my floor perfect but Ash (head installer) was great! I have to brag about him! His communication skills are top notch! Believe me... I ask a lot of questions! My point is that this is the second time I have had a wonderful experience!
Response from HLM Floors
"Thank you Mrs. Ellison, It was a pleasure working for you again! Your new home is beautiful and I hope you and your family enjoy the new floors. Thank you, Heather"
Olalekan O.
Sep 2020
Carpet - Install
Excellent deal, very good customer service and on time delivery. They were helpful prompt and willing to answer your questions. Thank you!
Todd K.
Jun 2020
Carpet - Install
Heather was a treat to work with. Honest, gave great recommendations within my price range, was timely with communication and the installers were great. Definitely recommend.
Response from HLM Floors
"Thank you, Mr.Todd, it was my pleasure to work with you as well. Please let me know if you need anything in the future. Heather."
Ashley S.
Jun 2020
Carpet - Install
Response from HLM Floors
"Thank you, Ashley, for the review. I wish you all the best and should you need anything in the future please don't hesitate to call me. Thank you, Heather."
John V.
Feb 2019
Very Good Work
Response from HLM Floors
"Thank you, Mr. John, for the review. Heather."
Licensing
State Contractor License Requirements
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FAQ
HLM Floors is currently rated 5.0 overall out of 5.
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Yes, HLM Floors offers free project estimates.
No, HLM Floors does not offer eco-friendly accreditations.
No, HLM Floors does not offer emergency services.
No, HLM Floors does not offer warranties.