Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Pro Platinum, LLC logo

Pro Platinum, LLC

Thermostat - Install or Replace, Central A/C - Install, Central A/C - Service or Repair,

About us

Pro Platinum Heating and Cooling is here to serve the entire Kansas City Metro call today for all of your residential or commercial furnace and air conditioning needs.

Business highlights

Emergency services offered
22 years of experience

Memberships & Affiliations

KCP&L Cool Homes Program of Contractors, International Codes Council Master Mechanic

Services we offer

Boilers, Gas and Electric Furnaces and Electrical Baseboard Heaters, HVAC equipment replacement, repairs, service and installation, Heat Pumps, Thermostats, Air Cleaners and Humidifiers

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
10%
3
1%
2
2%
1
1%

Filter reviews by service

Showing 1-25 of 130 reviews
Richard H.
Feb 2020
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Good price, great service and follow through!

Alexis N.
Nov 2019
4.0
Thermostat - Install or Replace
Yes, I recommend this pro
Fast accurate and complete.

Mike M.
Jun 2019
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
$1
Very professional. In and out 1 day. Very nice clean work! I will hire them and recommend them soon.

Dee B.
Jun 2019
4.0
Central A/C - Service or Repair
Yes, I recommend this pro

Caleb S.
May 2019
4.0
Central A/C - Service or Repair
Yes, I recommend this pro
EDIT: There was a true mishap on their end in which one of the employees had been hospitalized that was in charge of giving me a call back. They called me back to make it right and I would consider calling them again for future work. We hired Pro Platinum to come Service our HVAC system for the season. After rescheduling twice, we were informed they could not make it and would instead call us back on Monday to find another time since they cannot service our HVAC when it s raining. It s Wednesday night now and they have not called back. Our A/C needs to be serviced ASAP as it s getting warmer and is not running efficiently. We ve hired them before and did a fine job, but also rescheduled that time as well. Will hire someone else who wants our business more.

Cheryl C.
Feb 2019
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Did a great job. Thanks!

Rahul G.
May 2018
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
$85
Very friendly and they did a great job of servicing my AC.

Tucker S.
May 2018
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
$135
The only down side is that they were running pretty late, but I had planned on that.

Tom D.
May 2018
4.5
Central A/C - Service or Repair
Yes, I recommend this pro

David V.
May 2018
4.0
Central A/C - Install
Yes, I recommend this pro
Went well, they were on time and reasonably priced.

Laura J.
Jan 2018
5.0
Thermostat - Install or Replace
Yes, I recommend this pro
The service guy was personable, helpful and efficient.

Fred G.
Aug 2017
4.5
Gas Heating and Furnace Service
Yes, I recommend this pro
$6,500
Complete system replacement. Excellent price with great service. Would hire them again.

Dohn K.
Jul 2017
4.5
Central A/C - Service or Repair
Yes, I recommend this pro
$200
Excellent service

Randy P.
Jul 2017
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
Respective and went the extra mile to find the problem.

Marco M.
Jun 2017
5.0
Central A/C - Service or Repair
Yes, I recommend this pro

Laurie B.
Jun 2017
4.5
Central A/C - Service or Repair
Yes, I recommend this pro
I felt like they arrived and did what I had called for and didn't try to up sell anything on my air conditioner. Very nice and pleasant to work with.

Randy D.
Dec 2016
4.5
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
I plan to hire them for the semi annual check ups on my heating and cooling systems. I will call them first if I have any problems going forward.

Pat K.
Sep 2016
4.0
Central A/C - Install
Yes, I recommend this pro
$895
okay

Julie S.
Jul 2016
5.0
Central A/C - Install
Yes, I recommend this pro
$400
My experience was excellent! I would hire them again in a heartbeat! I called to have my air conditioning unit disconnected and reconnected and spoke to Janell who was more than helpful! She was able to send someone out within a few hours and when I called to have it reconnected, she had someone out asap! Nothing but 5 starts from me! Thank you for everything Pro Platinum!!!

Gayla V.
Jul 2016
5.0
Central A/C - Install
Yes, I recommend this pro
$3,000
All the guys at Pro Platinum were great. The price was great and the service was completed very quickly.

Virgil L.
Mar 2016
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Honesty

Tamara M.
Feb 2016
2.0
Gas Heating and Furnace Service
The service men installed a new furnace and a/c unit but failed to cover a rather large hole in the du twork that had been left from my previous unit. The warm air from the furnace was blowing into my basement, not the living areas. Took them 3 days to come out and patch the hole.

Brad M.
Jan 2016
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
They were there the same day and completed project, did a great job! Life long customer!

Gary C.
Nov 2015
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
$150
He was here and did what I needed to get heat into my house. THANKS!

V F.
Sep 2015
1.0
Furnace / Forced Air Heating System - Repair or Service
On 7/15/15, this Company installed a completely new HVAC system which we could not have been happier about at the time. I wrote several glowing reviews due to the exceptional experience. The furnace was never tested due to hot weather at the time of installation so after a very cool night last weekend I tested the Furnace. It only blew cold air and did not shut off from the thermostat. I had to shut it off at the unit in the basement. The owner, Aaron, had indicated previously that they work totally paperless and sent all of his communications to me via email so I used this same method to inform him of our issues. In the past I have had suggestions via email for trouble shooting issues by other Companies that resulted in me being able to resolve the problems myself. I schedule most all appointments of every kind via email now that we are in the tech age. It was a Sunday so I didn't expect a response until the following day but Aaron did reply that same day. Aaron sent a 1 line reply that offered no solutions. This went on 3 times the same way until I finally sent an email expressing my disappointment in his rude, 1 line responses that offered no solution of any kind. I will admit that I could have handled my frustrations with him better but by this time it was Monday afternoon and I had not received an answer to my latest email asking what we should do. I got another snippy reply that if I wanted an appointment, I needed to call but that wasn’t until my 4th email to him. So I called and as always, he answered. This is when it became very clear that he was just being rude but I did not understand why I was being treated so poorly. I still do not know if he was just annoyed at my emailing on a Sunday or if it was because they needed to come back out without getting a check, or both. I am saddened that this happened and am sorry if my emails were annoying to Aaron because that was not at all my intention. Why wouldn’t a business owner just tell his customer to call on Monday after the 1st email? An appointment was made for 9/24/15 and the owner Aaron came himself. I asked if he considered it acceptable to make a customer jump thru hoops by contacting him 5 times. He blew up and yelled at me the entire time he was here for emailing instead of calling. He told me never to call them again even though our contract with him included 3 years of free labor on warranty issues. I couldn't wait to get this man out of my home because of his bizarre, angry behavior. None of this had to happen and he was still yelling at me on my front porch when I gave up trying to explain from a customers point of view. He didn't want to hear it and kept blaming me. I found him a little scary so I just gave up and shut the door while he was still complaining that I emailed instead of calling. He never acknowledged that all he had to do after receiving my 1st email was to ask me to call. Many business's have automatic responses on their emails that all issu
...
Showing 1-25 of 130

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pro Platinum, LLC is currently rated 4.7 overall out of 5.

Monday: 12:00 AM - 11:59 PM Tuesday: 12:00 AM - 11:59 PM Wednesday: 12:00 AM - 11:59 PM Thursday: 12:00 AM - 11:59 PM Friday: Closed Saturday: Closed Sunday: 12:00 AM - 11:59 PM

Pro Platinum, LLC accepts the following forms of payment: CreditCard

Yes, Pro Platinum, LLC offers free project estimates.

No, Pro Platinum, LLC does not offer eco-friendly accreditations.

Yes, Pro Platinum, LLC offers emergency services.

Yes, Pro Platinum, LLC offers warranties.