Pro-Staff Termite and Pest Control, LLC

Great honest work!!

Had to call back to receive required documents for house refinance

I provided 4 stars rating because it’s too soon to know if company services will work on our existing issues. Initial meeting was professional and informative. We have received our initial service, 4 days ago.

The panels are not fully installed and are facing the wrong direction, but they were 1/10 the price of everyone else, and customer service was nice, they credited me for the bush they stepped on.

They did a great job.

Price is a little high.

They just came to give me an home inspection.

We nice and very helpful

Very professional and courteous.

Very responsive company. They came out and treated the problem quickly and efficiently.

Great company

Excellent company.

Signed up Quarterly service.

I can better rate them next week after the insects are totally gone.

he also gave me quotes for pest control and termite protection. job was done in 1 day and he came out a week later after my grass was cut to do any adjustments. very thorough.

Fast service

Pro-Staff took care of my irrigation system in a quick, efficient manner. The gentleman who did the work was polite and very professional.

Efficient service.

Been using service for about 3/4 months. So far so good. Technician (Bill) is very polite and appears to understand what is required in way of service and results. Will keep you updated with future results.

A very good company. Our contact (Daniel) took very good care of us. He went far and beyond what he needed to do. He truly represents the company. Very pleased with him and them

I don't know

Brandon was knowledgeable, courteous, professional, took his time expalining the service and did everything that was needed. He found one of the probable sources of our problem and addressed it even further. Helped us out as a new homeowner and has securwd us a customer for his company's services.

Super easy to work with and they explained everything!

I originally was looking for pest control because after some roommates moving out I began seeing some roaches in the house. The internet scared me into believing I needed a pest control company. Bob came out and did an initial inspection. He noted some other issues such as crazy ants and wasps outside. I decided to move forward with a one time spray. The technician came out and conducted the treatment. He mentioned that for the next 2 weeks there may be increase activity. This made sense to me. Now, 2 weeks later and I have an ant problem in my house which I have never had before. I ve called the company and asked what they could do for me because I never had an ant problem inside until they did their treatment. Bob suggested that I could have $100 off their annual treatment which includes follow up visits. I do not see the point in paying more money for them to possibly create more issues. I feel like because I chose the one time treatment that they purposely aggravated an issue to make me want to upgrade to the annual contract. I will never recommend this company to anyone I know and hope that this helps someone choose another company in the future. I now have to spend more money to fix a problem that they created. ***UPDATE*** The president of the company reached out to me about my ant issue. He offered a full refund and sent a senior technician to fix the ant problem. It has been almost two weeks since the treatment and it seems to have fixed the ant problem. I am hesitant to rate the company higher because it is unfortunate that it took a lot of negative reviews before my problem was solved. However, the president of the company really cares.

The process was explained and later completed as described. Thank you.