Problem Solvers USA, LLC

I had an excellent experience with Problem Solvers USA. They were professional, responsive, and truly lived up to their name. My issue was handled quickly and thoroughly, and I felt supported every step of the way. Highly recommend their services! Karlos was great!

Very professional, warm customer service, very knowledgeable and versatile on that particular brand of my washing machine.

I had an excellent experience with Problem Solver for my AC repair. Karlos was prompt, knowledgeable, and quick. He was very thorough in his work and explained everything clearly and in a way that was easy to understand. His professionalism and attention to detail truly stood out. I highly recommend Problem Solver and Karlos for any AC repair needs!

I've been using their services for years and there is definitely a reason. Professional and reliable. Dependable repairs. Highly recommend.

I highly recommend this person to my friends and family is affordable, knowledgeable, and straight out a good guy Could do

everything that was promised in the tv commercials. A blessing for me. M Higgins

Depends on your problem

Karlos came to fix my fridge because it was not cooling or freezing. He replaced a part and the freezer side started working, but the fridge side was not getting cold. Charged $250. He came back and removed some frost from the fridge side, but it still did not work. I called him again and he said a man of his skill level should not have to deal with this. He said instead of him wasting his time he would refund me my money and even asked for me to verify the date. Well, I thought he was a man of his word and forgot all about it until a few weeks later I checked my credit card statement, and the refund was not there. Mind you, I had to call another repair company to fix it and paid them $325. I contacted him again and he said he did it. I am still waiting for the refund. What is really sad is I have used him several times after I first used him from HomeAdvisor and I thought he was a stand-up guy, but I was wrong.

Karlos followed through on project, pleasant personality and good worker/technician Resolved problem the best way it could have been done.

On time and efficient

Karlos was great, came in on time ordered part and was early for repair.

came on time and worked great with my tenant

I thought his fee to show up was very fair compared to companies like Sears. He repaired my microwave and was very communicative during the entire time so I knew he knew what he was doing. The microwave needed a fuse and door switch and now works perfectly. The final cost seemed a little high being that those parts aren't expensive that's the only reason I didn't have a perfect 5 star. If you have a microwave that needs repair I would highly recommend. He was timely too.

Karlos is a very honest, competent and good person who will go out of his way to help. He arrived when promised, figured out the problem quickly, gave an estimate, made adjustments to fit my schedule, and repaired my washer at a great price - best service visit ever!

Karlos was truly a Problem Solver. He had to return with a part and true to his word, he did. I am very satisfied and recommend him to anyone needing work. And no, I am not related nor paid to write this review!

job well done

Karlos was great. Better yet he was honest! Had to order part, but he repaired fridge enough to keep me from losing food. Was back next day with new part in hand & repairs successfully made! I will only use Karlos in future if need arises. Thank you Karlos!!

They were great contacted me immediately after my email came out the same day !!!

Carlos responded to my request immediately. he performed the work as we discussed. price was very reasonable and done in a timely manner. i would highly recommend. I did all this from an out of state location and over the phone. He made my life very easy.

Responsive and courteous

Karlos was a real pro. He took the entire dishwasher apart to find glass which had gone through the filter. He was pleasant. He answered follow-up questions. He gave same day service,

Very reasonable cost and quick to respond

Two trips out. Tech very nice. Waiting for the right part. Not confident in skill level at this time. Hoping he can complete the job with the correct part.