Product Electric

Came out, fixed short, but reoccurred had to call back.

The electrician did a great job. Got estimates on Friday, got the job done on Monday.

Colby did an excellent job. He took the time to fully diagnose the electrical issue and clearly explained what was wrong and why it happened. Colby walked me through the findings, showed where the issue was, and explained the fix in a way that was easy to understand. Very professional, knowledgeable. I appreciated the clear explanation and the time he took to make sure I understood everything. Highly recommend.

They were on time, very professional, completed the job in under 4 hours.

Very professional and courteous service. The technician did a thorough job and explained the details to me. Helped me understand my options and not tried to oversell additional services/repairs. The communication was prompt and timely with the company and I will highly recommend them.

Aaron from the electrical department was absolutely fantastic. He was easy to schedule and willing to work around my availability, and he fixed the wiring issues I was having in no time at all. Throughout it all he was extremely friendly and helpful. I wholly recommend Product Air, Heating, Cooling, and Electric and will 100% utilize their services again whenever the need arises.

We had an amazing experience with this team. They responded to our initial inquiry within minutes and were very communicative leading up to our appointment time. Aaron was awesome! He quickly identified the issues with our electrical system, and educated us along the way. He also helped us prioritize the things that needed to be fixed right away and the things that could wait, which is so helpful as a relatively new homeowner. Overall, highly recommend this business! We will definitely be working with them again in the future.

We had electrical work that needed a professional touch. Aaron from Product Air arrived on short notice and did a great job diagnosing and addressing the issue quickly. We were very happy with the work and will be reaching out to this company in the future.

Aaron (electrician) was the best! I'm on the HOA board for my townhouse community. This is going to be the first call that any of the homeowners make that need electrical work done.

Product Electric was a pleasant experience. They provided me with services I've never experienced before. The whole time they kept me in the loop, communicating all the steps through the whole project. I will definitely use them again.

Kevon was great! Knowledgable and made suggestions for placements of outlets that have been so convenient. I strongly recommend product heating and air electric company. Love that they service Monroe WA

Product Air Heating, Cooling, and Electric went above and beyond! They were punctual, professional, and didn’t leave until the job was fully done to satisfaction. They installed and replaced our water heater, HVAC system, and heat pump with great attention to detail. What really impressed me was their customer service. When I mentioned I wasn’t happy with how a cable looked, they came back out at no charge to make it right—no hesitation. That level of care and commitment is rare these days. I highly recommend Product Air to anyone looking for reliable, quality work with outstanding follow-through. Thank you for making everything so easy and stress-free!

It was a pretty simple job, and they charged a good price for it and the work got done.

Everything went well

Thank you for the outstanding service - your rapid diagnosis of the issue and expert implementation of the solution demonstrated true technical proficiency. Your efficiency and attention to detail not only resolved our HVAC problem but also minimized system downtime, which is exactly the kind of professional service we value.

Fixed the problem in 5 minutes with no charge. 1

They did an amazing job. Everything was high quality, the crew was very respectful of the property. The salesperson was professional and it was evident he was knowledgeable. The quote process went smoothly and had all of my concerns answered. Would 10000% recommend going with this company.

Robert at Product heating gave me remarkable service, seeing a complicated furnace repair project to completion. Several service calls and above and beyond patience with the furnace and with myself as the owner. Prompt communication through Angi’s list app got our project going. They even spent time educating my family on the furnace and calling us the day after service to check on us. Thanks! We are all warm in our house with a functioning furnace again! Thank you Product Air!

Our 27-year-old furnace stopped working suddenly, leaving us without heat. We contacted Product Air after another company failed to show up for a scheduled service call. Product Air responded quickly. Robert diagnosed the problem as a failed motor and was able to find the part elsewhere in the country. Upon arrival of the necessary part, he worked his schedule to complete installation asap. The company was completely professional and responsive throughout the process. I highly recommend them.

Very thorough and helpful

Had a real good experience with them. On time, explained what was going on. Very impressed!

The entire process worked well. We wanted several choices so I could figure out which made most sense for us, who plan to stay in the house for many years. Eli gave us five options, and we selected one that was eligible for a tax credit. I asked if I could do the electrical work and he took some off the bid. The bid was competitive with other companies, but the respectful attention to detail and well written bid impressed us. The install also went well. They removed the gas furnace and air conditioner, replacing with a heat pump that works down to -13F. That all went well except for some minor electrical issues, but they worked with us and quickly resolved it and the electrical inspection was perfect. The installers were polite, attentive, and worked hard. Eli brother Robert answered many questions and helped us with the thermostat, even adding a bonus feature and visiting us immediately to answer more questions about it. Robert wanted to resolve any issues ASAP.

Good quality of work. Fast installation, take them 10 hours to install full system, one unit outside and 4 units inside of the house. End of the day system was operating.

Excellent service. Very professional.

The service technicians were very efficient and did a beautiful job!