Professional Carpet Systems & Professional Restoration Systems

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Learn about our screening process

37 Years In Business

Company Details


12 Newhaven Avenue
Derby, CT 06418


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Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Carpet Cleaning
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted


29 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1
Showing 1-10 of 29 results
N/A Danielle V. Southington, CT

Sps added

5.0 Katherine C. Stamford, CT

Excellent job! My carpets looked brand new! Richard was very professional. Communication was great and scheduling was as well. Very flexible and accommodating. Friendly and reliable. I highly recommend them.

5.0 Zack J. Stratford, CT

It was very fun y'all should do it too it very relaxing

3.0 Rita R. Milford, CT

He did not do all he was asked to do. I had to get on my knees with the spot remover and did it myself. With what they charged I should not be doing this. His hose was leaking so after he left we noticed our hall floor was very wet and our front door was too. He was not easy to talk to. I know it is hard to find good people and it shows.

Response from Company:

Rita, I am so incredibly sorry that this was your experience. From our initial notes I see that there was a filtration soiling issue "ring around the room" that was a concern to you. However, I am not sure if this is still the issue that you are having. It is our practice to reach out to our clients the day after cleaning to ensure that everything looks good and it sounds like that call my have been missed. I would be more than happy to come back out and remedy any areas that you feel did not look the way they should have. We will be reaching out to you again to find a way to make this right for you. Again, my most sincere apologies. Amy Prihoda, Owner

5.0 Patricia T. Bristol, CT

No hidden charges. What was proposed was delivered.

Response from Company:

Thank you for the review Patricia, it was a pleasure serving you.

4.5 Trish W. Bristol, CT

I felt they did a great job on my 24 year old rug! The rug is used in a high traffic family room and was a bit worn is a couple of areas and we have dogs - the rug looks vibrant and clean, very happy and will use their services again.

Response from Company:

Thank you so much for your kind words. We are so happy that we were able to provide you with service. Thank you again for choosing Professional Carpet Systems our family and local business appreciates your support.

5.0 Denise R. Derby, CT

Quick, friendly.

4.5 Silvano S. Bethel, CT

Courteous and responsive service. Some scheduling issues initially but otherwise satisfied with the work that was performed.

0.50 Kathleen G. Fairfield, CT

Terrible. Did not remove the stains on the first visit; came out a second time and still have the stains. Absolutely terrible work. Unacceptable. I gave a 1/2 star because I couldn't give zero stars.

3.0 Pamela jean S. Bantam, CT

Costly for a 50 minute job.

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