Professor Plumber, LLC

no comments

Tim was awesome, he explained what was needed, what he was doing and why. I like that.

Friendly and efficient

Tim seems like a solid pro, and very easy to talk to.

Came quickly, om New Year's Eve and did the job fast!

Company was great!

We needed a new toilet installed in our Master Bathroom, the job was completed in a timely manner and clean up was done professionally. We were happy with Professor Plumber, will use them again for sure. Jill Mulgrew

He had a LOT of problems with a tankless water heater install after saying he could do it for what turned out to be almost $150/hour. After everything was completed, he said it was working great then the first shower I take, it stops working. Had to hire someone else who knew what they were doing and then found out by the electrician that he failed to route the wire to the breaker but instead just attached it to the old stuff then put it on an inefficient breaker. This caused a huge FIRE safety issue and the wires to get super hot and then everything would shut off. As for the actual plumbing, he did the job but it was all over the place. The work he was doing was in a closet so I needed all the space I could get which I explained to him multiple times. I ended up rerouting everything myself to make it flush against the wall and have a much cleaner install so none of the work would touch the clothes. On top of everything, he spilled purple plumbers glue all over the wood floor which I now have to spend $600 to replace. He also charged me for 100 ft of wire which he only used 3 ft of then took the rest with him ($130). he did this too with a $150 valve kit that he only used one part from then took the rest with him to use on another job. Those are items I purchased and should've been left onsite. I'm sure his plumbing skills are fine if you don't care about efficiency or saving space or the best way to route the pipes. I definitely wouldn't use him for a tankless water heater install which is what he was advertised on HomeAdvisor for.

The install looks great, however I have some minor concerns about support.

He's a hard worker but I had an impossible project!! Hard to evaluate for that reason .

I was very satisfied with Tim's work. He was quite knowledgeable about what needed to be done and was very good at explaining my options. I am on a strict budget and Tim was mindful of that. I still have more repairs to be done and I will be calling Tim back to complete those as well.

Tim replaced our shower fixtures working through a very tight opening without having to remove any ceramic tile. His work was very clean and professional.

Hard worker

0

This man went above and beyond installing a hot water tank. He even cleaned (no charge) all around the basement cellar....pulled out old boards, leveled the dirt above the concrete. Looked wonderful. Worked with my budget!

He was on time, finished quickly and was very knowledgeable.

Very professional, timely and stayed on budget

Tim did not show up on the day he was supposed to, and then showed up 2 days later, 1/2 hour after he was due to arrive. He "analyzed" the problem for an hour, had to "rush" to the plumbing supply store at 4:30pm before it closed at 5pm, and then was gone for over 2 hours. Curious, as the store closed at 5pm and is only 3 miles away. I actually called him on his cell and asked if he was coming back, he said he was at a second store to buy "screws". He returned, worked for less than an hour, used all the parts I already had at the house for him (not a single part from his "supply" trip). Then he charged me $400, all labor, no parts. I challenged him on the 4 hours, as over 2 hours he wasn't even here. He reluctantly brought the charge down to $375, and started talking about god and the end of time. At that point I was getting concerned and just paid him to get him out of my house at 8pm. I absolutely would NOT recommend him to anyone and will also contact the better business bureau.

We used Professor Plumber for repairs at our restaurant. They showed up when they said they would, did a good job fixing the issue, and the price was reasonable. We have used a few more times since the initial job.

Tim was very responsive and did great work!

Professional service 😁