Progressive Home Services, LLC

Hired to repair a septic system in March, they were only half done in mid-October when they were fired. They refused to return payments for services which were never performed.

I had a positive experience with Progressive home. They were very professional and courteous. They were also very efficient and cleaned up afterwards. Also, they answered all questions I asked patiently!

Good

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He went the extra mile to be sure we had the service we needed. Professional and polite. My first choice from now on.

really know their stuff

Progressive came out for routine septic service and did a fine job. They pointed out some things that needed attention and took time to explain how I should regularly maintain the system, including small annual maintenance I could do myself.

Great service. No issues

The technician that arrived was very personable and worked until the job was done. I was happy with the service.

Friendly, knowledgeable, excellent work

I had major issues with finding my septic tank. No risers were ever put in place originally. Jeff and Steve stayed 4+ hours to find my pipe and dig a 6 foot trench to locate the tank. I thought the bill would be thru the roof, but no extra charge for the digging. Thanks so much guys...Carole G

They did pump the septic. The guys were great. They even showed me the problem from what the last company screwed up. After they left that's where customer service stopped. I still had an issue that a separate plumber, they have, could fix. The guys reported the problem. I was told progressive would contact me back. No call back. I called thinking something was a miss. The lady I talked with said the scheduler was at lunch and would call back. Two weeks later I am still waiting. I called another plumber. (He didn't even work on septic issues.) He fixed my problem. Now, I have a new plumber. Progressive needs to fix that part of their customer service.

could not get the cover off of one of the septic compartments but still had to pay the full amount.

great work

The person who came was very experienced and did a great job. I would only want hire this guy for his professionalism and work ethics.

These gentlemen were informative, efficient and very cordial.

Very pleased with Steven and his work!

Excellent, fast and reliable service. They were here next day and their fee was actually less than others we looked at.

Great on the pump down of the septic system, a little pricey on the pump and control panel replacement, but overall professional and high quality.

They were very professional and did an excellent installation. They left the site near and clean.

Good job!

Friendly and qualified staff.

The tech came out in a down pour and cleaned both septic tanks . I was very impressed that he even showed up because of the rain. very kind and he told me some hints on keeping my septic in good condition. He cleaned up the area . I did manage to save $25.00 for digging out the tank locations. and providing a large umbrella for the service guy. He said I just made it in time another day and the septic would of been in the house. I would recommend this company for there dedication to customers.

Very satisfied with crew, friendly knowledgeable, courteous,and efficient.

The guys showed-up when scheduled and were very professional. They quickly took care of my problem and is holding-up as far as I can tell. The cost was a little high, in my opinion, but I wasn't in a position to shop around so I don't know if it was a competitive price or not.