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Promise Appliance Repair

Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service, Small Size Appliance Repair or Service,

About us

Promise Appliance Repair has been in business since 2015, with over 10 years of experience! We specialize in all your home improvement appliance repair needs and guarantee you a job well done! All the way from washers and dryers, to dishwashers and ovens, we are your guys! We strive to exceed the homeowners expectations each and every time and get the job done the way you want it. We work in a timely fashion and always pay attention to detail. Proudly serving Denver & surrounding areas. Free estimates. Call today!

Business highlights

10 years of experience

Services we offer

Appliance Repair , Appliance Service

Reviews
4.944 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 44 reviews
Bill C.
Jun 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
James F. was the technician that repaired my clothes dryer and the awful squeaking it was making. Six months have passed and the dryer is still working great. The whole team was friendly, communicated well, and there were no surprises. I would highly recommend this company.

Zain M.
Dec 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$301
James was absolutely perfect and quick. He showed up early and informed me about the process, the parts required, allowed me to clean the equipment.

Sally H.
May 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
He is always punctual, he always cleans up. If I have questions he is always helps out. He is a super hero.

Louis R.
May 2019
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
He kept everything nice and clean, and he is very personable.

Keith S.
Feb 2017
3.5
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Came out, examined the machine and diagnosed the problem and then after I gave the okay, he went to work with the repair.

Dave ..
Dec 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
He came out and worked on out Viking gas range oven, which not something everyone can do. He even looked at my refrigerator. All around a great guy to work with and he even gives a veteran discount. I would be happy to recommend him.

Kevin B.
Oct 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
I hired promise after being given the run around by 2 other companies. Wish i would have called them sooner. Great to deal with, quick turnaround for appt, and worked fast and efficient. Will hire again and definitely recommend.

Holly D.
Oct 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Great work and nice guy. A little costly, but still good.

Clare C.
Oct 2016
4.8
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
On time....understood the problem and fixed it. Extremely pleasant to deal with. Hiring again.

Arthur G.
Oct 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
He was very friendly and very well priced.I would recommend them to all my friends and family

David P.
Oct 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Great small business, the owner was extremely helpful, honest and gave options for the work to be performed. I would highly recommend this company.

Karen H.
Sep 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Brandon was by far the most professional person I have ever dealt with. He fixed my dishwasher and replaced the motherboard for less than I paid for simple repair by another company. Not even a week later he fixed the door lock on my washing machine. His prices are fair and he explains everything

Sherri D.
Sep 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
The cost to replace my oven coil was over priced for 5 mins work the part I priced before contacting anyone to replace it for me it was only 9.99.So I find this repair over priced at 268.00
Response from Promise Appliance Repair

"Hello sherri, the repair cost was 206.80 with sales tax. The element was a GE genuine part. The element was 79.60 and it should last you another 15 years. Sure you can buy elements online for $20-50 but you will not get the same performance and fitment is not always correct. Also the wiring was burned and brittle which was also repaired. The repair time was 57 minutes not inuding drive tome to your residence."


Ken S.
Aug 2016
0.5
Fridge, Freezer or Ice Maker Repair or Service
He gave the incorrect part numbers and didn't provide any insight I had not already gathered on my own. He was very professional and even took a call after the service visit, but never sent over photos as promised. I'd give them another try based on the technician professionalism but would not recommend them.
Response from Promise Appliance Repair

"I apologize that you feel that way, If you can provide an email address we can send you the pictures of what parts that need to be replaced. The part numbers on your service ticket are correct, he also gave you a website and showed how to look up parts on your own. We appreciate the "do it yourself" type people. We took apart your dryer explained in detail what the problem was and did not charge you any labor."


Ken S.
Aug 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Josh was professional and exceeded excited expectations in service delivery. He was knowledgeable and took time to explain everything. I'd highly recommend him!

Helen V.
Aug 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Honest assessment of the problem. Total repair bill for the washer outweighed the cost of a new appliance. The technician (Brandon) was truthful and helpful.

Tim M.
Aug 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Great service and very knowledgable technician.

Mary H.
Jul 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Brandon was very professional and knowledgeable.

Jonathan A.
Jul 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Brandon was supper accommodating, he worked with my schedule and even came over to fix my washer before normal business hours. Vary fair and reasonable prices. I would definitely recommend to a friend.

Craig S.
Jul 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very professional, good service and even offered to help with our appliance repair

Nicholas A.
Jul 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Brandon looked at my refrigerator and determined that the problem was with the compressor which would have been very expensive to replace. After researching the situation, he discovered that the problem was with the controller and not the compressor. He replaced that and my problems were solved at about 1/3 of the cost.

Martha M.
Jun 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Brandon came to look at my oven and my washing machine. He checked both and told me that what needed fixing was not essential to fix, and we agreed that spending $150 on a part I didn't really need was pointless. I have never had a service person NOT try to sell me something--even if I didn't need it!! He was honest and nice. He was on time and because he had missed our original appointment and we had had to reschedule, he didn't charge me the service fee. I will use him again and refer all my friends to him if they need appliance repair.

Sharon P.
Jun 2016
5.0
Yes, I recommend this pro
Brandon was awesome to deal with-professional and reliable from the first phone call to completion of the repair. He will be the only company that we use for any appliance repair.

MARCY H.
Jun 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Brandon was wonderful. He contacted me less than 10 minutes from submitting my request... on a Sunday. We decided to meet on Tuesday at 3. My door bell rand at 3:00 on the dot! Brandon was profession and friendly both on the phone and in person. He quickly assessed the issue with my freezer & built in ice maker. He diagnosed that the coils were too dirty, making the compressor not function properly. I was told that the issue should resolve in 48 hours once the compressor caught up to normal functioning. He stated there was a small chance that the compressor was malfunctioning beyond just the coils being dirty. He provided me with a quote for that work as well just in case. I really appreciate that Brandon was able to provide a quote for the "just in case" work on the same trip. This saved me from paying an additional service call, and allows me to budget if need be. Over all I am thrilled with my experience with Promise Appliance and Brandon!

Janis R.
Jun 2016
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Brandon Identifies problem---gets the parts and pieces--solves the problem. I have him on my go to list and highly recommend him. His quote was reasonable and he actually answered my questions. He is a professional and pleasant. Brandon is the best.
Showing 1-25 of 44

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Promise Appliance Repair is currently rated 4.9 overall out of 5.
No, Promise Appliance Repair does not offer free project estimates.
No, Promise Appliance Repair does not offer eco-friendly accreditations.
No, Promise Appliance Repair does not offer a senior discount.
No, Promise Appliance Repair does not offer emergency services.
No, Promise Appliance Repair does not offer warranties.

Contact Information

1912 South Magnolia Street, Denver, CO 80224

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