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Pronto Heating & Air Conditioning

Central A/C - Install, Central A/C - Service or Repair, Heat Pump - Install or Replace,

About us

You are here because you are hot or cold. Pronto is here to make you comfortable. And not just temperature wise. That makes us a different kind of HVAC company. We are honest and straightforward. We don't scrimp or cut corners. We only sell equipment we can stand behind. We show up on time. We act like guests. We finish on time. Your emergency is our emergency. You will know your system to be reliable and efficient because we are reliable and efficient. The great part is, if you think carefully about your choice now, you will have a system you never have to think about. We offer flexible financing and accept credit cards.

Business highlights

18 years of experience

Memberships & Affiliations

Minnesota Heating & Cooling Association

Services we offer

Central Air Conditioning Replacements and Repairs, Electric Furnace Replacements and Repairs, Gas Furnace Replacements and Repairs, Heat Pump Replacements and Repairs, Indoor Air Quality

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.927 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 27 reviews
Dale N.
Dec 2016
5.0
Yes, I recommend this pro
$2,700
The office staff, and service technicians are all very professional and courteous. We use Pronto to inspect & check our furnace and AC annually, and they have repaired our furnace and AC. Our furnace and AC was installed by another company who never registered our system with the manufacturer. Unfortunately we experienced problems with both furnace and AC that required major repair within the same year. The service technicians and service manager worked with the manufacturer to get the required replacement parts covered as there were manufacturing defects in the components of our system. I would recommend Pronto to anyone who is looking to replace or repair their furnace/AC. They do the job neat, correct and on-time. They do not take "short-cuts". Over the years we have had a number of different technicians perform annual furnace/AC inspections and each person was great. One Sunday I called the office expecting to leave a message asking for an invoice. The call was answered by someone in the office and the invoice was e-mailed (15) minutes later. If you need furnace /AC work call PRONTO!!

James M.
Dec 2016
5.0
Yes, I recommend this pro
Competent, reliable, trustworthy and friendly.

Jim I.
Dec 2016
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
$99
The technician was very informative as to what work he completed.

Pat W.
Oct 2016
5.0
Yes, I recommend this pro
$15,000
Jon, Kevin, Andrew, and Ben were the dream team crew that installed our new HVAC system with an Evolution digital thermostat. They were efficient, punctual, and courteous. Jon gave us an amazing and understandable explanation of our new digital thermostat. We enthusiastically recommend Pronto!

Sandra L.
Oct 2016
5.0
Yes, I recommend this pro
Theo did a very good job tuning up my furnace and replacing second wind air purifier bulbs.

Doris B.
Oct 2016
5.0
Yes, I recommend this pro
I love these guys and have been using them for my last three homes. They never try to sell me something when I don't need it. They squeeze me in and service my furnace on my time schedule.

Arthkur K.
Oct 2016
5.0
Yes, I recommend this pro
This is the second time using product/services from Pronto Heating & Air. Originally called about replacing my 24 year old hot water tank. The sales man and incentives were so good, I also replaced the 24 year old furnace and air conditioner. Pronto has the best customer service, from office staff, sales reps, to installation techs. Absolutely top shelf company with excellent product and service. I worked over 30+ years in customer service, most in a leadership position, and I believe the staff at Pronto is the best. I now have total peace of mind that the major mechanical's for our home are the industry benchmark...and are backed by Pronto Heating and Air that I trust to have my best interests at heart.

Nik B.
Aug 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
The technician was very good and checked everything thoroughly and explained it properly as well.

Robb M.
Jul 2016
5.0
Yes, I recommend this pro
$90,000
Pronto replaced A/C and furnace. On a Friday evening of the seasons's worst stretch of hot and humid weather, our 18 year old HVAC system died. An after hours call was made to Pronto and the message on their voice mail actual provoded information that appointments existed on Saturday and that if a message was left a scheduler would return our call the next day between 8 and 8:30 a.m. The next day Pronto called at 8 am on the dot. An estimator (Marty) came out that same morning during a rain storm. Both the estimator, as well as the the head installer (John) who did the job the following Tueday could not have been nicer people to deal with. The knew their business and were fantastic representatives of Pronto. We could not be more satisfied customers.

Arlene K.
Jul 2016
4.5
Yes, I recommend this pro
$385
Service was efficient, friendly and totally explained. There was excellent follow up to make sure we were satisfied.

Xuemin L.
Jul 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
$150
No

Meredith W.
Jul 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
On time and helpful with troubleshooting options and associated pricing

Alana M.
Apr 2016
4.0
Central A/C - Install
Yes, I recommend this pro
$13,400
We quoted several companies to install A/C into our old home and they had the best value for the quote - higher efficiency units at a similar cost to the quotes from others for lower efficiency units. Really nice people, great customer service and high quality workmanship. Only minor complaints - only standard vents/diffusers available, we would have preferred the option of other styles to fit with the look of our home better, and the office called several times to collect our check before clarifying when inspections would happen and initial runs would happen to officially close the project. Otherwise great!

Keith G.
Mar 2016
5.0
Yes, I recommend this pro
$450
I have used Pronto in the past and have been impressed with their knowledge, cleanliness, courtesy, and workmanship. They are highly recommended.

Marilyn F.
Feb 2016
5.0
Yes, I recommend this pro
$8,500
Excellent company. They came out the next day after our financing was approved and installed the whole HVAC system in one day with a three man crew. They fully explained and demonstrated the system after they installed it. I received follow up telephone call as well the next day.

Marilyn F.
Feb 2016
5.0
Yes, I recommend this pro
$8,500
Our furnace quit on us. They came out the next morning with a three man crew, replaced the HVAC system with Bryant equipment, and replaced the water heater. Got here on time and cleaned up everything before they left. All of the equipment was fully demonstrated and explained. Could not have a better experience under the circumstances (who really enjoys replacing a gas furnace in the winter?).

Curt O.
Jan 2016
4.5
Yes, I recommend this pro
Furnace failed in winter. They came out Sunday morning and fixed promptly.

Curt O.
Jan 2016
5.0
Yes, I recommend this pro
$2,000
Furnace failed in the winter. Pronto came out on a Sunday morning. I trust them. They know what they are doing and do a good job.

Dana B.
Jan 2016
5.0
Yes, I recommend this pro
$250
The service I received was excellent. The technician was prompt, professional and knowledgeable. He took the time to answer all of my questions. I am confident recommending this company for all of your heating and cooling needs.

Chris L.
Jan 2016
5.0
Yes, I recommend this pro
$99
Matt was prompt and courteous while servicing my furnace. Advised me that I would need a new one soon. A salesperson was out today and I ordered a new furnace and air conditioner.

Lori P.
Dec 2015
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
$2,900
Service was great. Prompt & courteous.

Steph R.
Dec 2015
5.0
Yes, I recommend this pro
$99
Matt, the technician was prompt and professional in servicing my furnace. Gave me suggestions on keeping my north side bedrooms a little warmer and made the adjustment.

Anthony M.
Dec 2015
5.0
Yes, I recommend this pro
$99
They were prompt and efficient. Reasonable and thorough serving. Have used for years and would highly recommend this company.

Homeowner
Nov 2015
5.0
Yes, I recommend this pro
They were prompt and called ahead before arrive at site to let us know what time they would be there. Once here they got right to the inspection and cleaning of the furnace and recommended a new part and showed the old to me before they installed the new part.

Deb C.
Oct 2015
4.5
Yes, I recommend this pro
Had a 2 hour window and the service guy called an told me he would be there in 15 minutes. He was very professional and polite. He took the time to explain what he was doing.
Showing 1-25 of 27

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pronto Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Pronto Heating & Air Conditioning accepts the following forms of payment: CreditCard

Yes, Pronto Heating & Air Conditioning offers free project estimates.

No, Pronto Heating & Air Conditioning does not offer eco-friendly accreditations.

No, Pronto Heating & Air Conditioning does not offer emergency services.

No, Pronto Heating & Air Conditioning does not offer warranties.