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Pronto Home Repairs
Handyman for Multiple Small Projects, Interior Trim and Decorative Moldings Installation, Interior Trim and Decorative Moldings Repair,
About us
Our goal is to take the hassle out of repairs and small jobs around the house. We'll come, provide you a fast and fair quote and get the repairs underway quickly! It's that easy. Text or call Pronto today and see why your neighbors, and thousands of other satisfied homeowners, choose us to take care of all of their home repair needs.
Business highlights
12 years of experience
Services we offer
Carpentry, Door Repair and Installation, Drywall Repairs and Touchup Paint , General Handyman, Home Repairs
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.31,231 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 15% | ||
| 6% | ||
| 2% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 1231 reviews
Judy M.
Sep 2022
Wood or Fiber-Cement Siding - Repair or Partially Replace
I am so disappointed and angry with this company. I received an estimate for chimney work that I thought was a solid estimate. The repair was scheduled for Monday, Aug 22nd. However, on Sunday night I received a text from my project manager giving me a heads up; that additional costs may be incurred. He told me the manager and the tech believe additional padding or lining was needed under the rotten boards. I asked the PM for the dollar amount of the additional work, but he could not or would not tell me. I told the PM that I needed to know because the increase could be anywhere from $100 to $2000. The PM then said he and someone would come out to my home on Tuesday to reevaluate the job. The appointment was set for 12:30. At 1:30 I texted the PM to see if he was still coming to my home. The next text I received was the PM telling me he no longer worked for the company and that he had refunded my deposit. Needless to say, I am pissed. I was expecting to get my chimney fixed before the fall months set in. Although the PM no longer works for the company, I still expected management to uphold their commitment to me - no one called or came to my house. I now have to start the process over! But maybe this is a blessing in disguise because this company is not professional enough to work on my house. I used another company that gave me a reliable quote and performed impeccable work!!
Sally C.
Jul 2022
Handyman for Multiple Small Projects
Amba, the project manager, and Brian, the handyman, were both professional and easy to deal with. Brian did a very nice job, and I am very pleased with the results.
David C.
Jun 2022
Wood or Fiber-Cement Siding - Repair or Partially Replace
They left a gap on the siding repair but did agree to fix it after approved by the project manager.
Patricia K.
Sep 2021
Handyman for Multiple Small Projects
Salesperson was good to find contractor for the job. The actual person to do the job was inexperience for the job, which was replacing balusters to interior stair railing and touch up painting.
Shay K.
Aug 2021
Handyman for Multiple Small Projects
Arrived ahead of schedule, helped remove partial debris left after the project was completed to a safe area in the garage and was very professional and courteous. I highly recommend and will use them again for future projects.
Terance D.
Mar 2021
Exterior Trim - Repair
Great company. The will do work with them again.
Andrew M.
Oct 2020
Weatherstripping Service
It took awhile to get the project completely done.
Doc A.
Sep 2020
Interior Trim and Decorative Moldings Installation
They did the job quickly and in stated time frame. They were great, goood job.
Joni C.
Sep 2020
Exterior Trim - Repair
Work was very sloppy. They said they would make it right, but I have not heard from them yet as to when they will correct the problem. They also took the leftover product I supplied for them to use. I would not recommend them.
Response from Pronto Home Repairs
"Hello, Joni. First, we apologize about the delay in making this right for you. I do want to assure you that we are on it and you will be hearing back from management today about a solution that way we can have this resolved right away. We strive to do everything we can to make sure our work is top-quality and it does not look like you have expereinced that here. We will make this right and provide you with the quality you expected from us. Please let us know if you have any questions. Thank you."
Allan A.
Sep 2020
Wood Stairs and Railings Repair
Did a great job
Summer L.
Aug 2020
Exterior Trim - Repair
very quick to respond and get the job done in a timely manner
David W.
Jun 2020
Wood or Fiber-Cement Siding - Repair or Partially Replace
Paul came out and did an awesome job. Done so well you wouldn't know any of the siding was replaced.
Mike H.
May 2020
Handyman for Multiple Small Projects
Hired these guys after an in-home estimate. Waited 1 1/2 weeks for work to be scheduled scheduled and paid a $50 deposit. After a few days they texted me and said they had to reschedule. I said if they did not show up on the original date to cancel the project. They text me back that they would show up on the original date. On the day they were supposed to show up they called and said they would have to reschedule due to workers being out. I had enough at this point and canceled the project. These guys are not reliable. I wasted almost to weeks to get my bathroom put back together.
Justin T.
Mar 2020
Wood or Fiber-Cement Siding - Repair or Partially Replace
Response from Pronto Home Repairs
"Hi Justin, thanks for the 5-star review!"
Denis R.
Feb 2020
Exterior Trim - Repair
The pro that did the work added the cost of some equipment he needed to do the job to my cost. Also added about 2 hours to the job that I did not approve.
Response from Pronto Home Repairs
"Hi Denis, thanks for your feedback. We're sorry to hear that we didn't provide a better experience. Our operations left a voicemail and texted on 02/06. Please give us a call back We look forward to speaking with you."
Calvin G.
Jan 2020
Doors (Exterior) - Install or Replace
They did good.
Response from Pronto Home Repairs
"Hi Calvin, thank you for the great feedback. We are happy to hear that everything went well. We look forward to working with you!"
Emma M.
Dec 2019
Chain Link Fence Repair or Alter
Response from Pronto Home Repairs
"Hi Emma, thank you for the 5-star review!"
Richard P.
Nov 2019
First, I hired another company to perform the same job. they were very slow. Pronto did more work in less time than the other company
Response from Pronto Home Repairs
"We're so glad you had a great experience, Richard! We work had to be prompt in everything we do and appreciate your kind words."
Brandon B.
Nov 2019
Exterior Trim - Repair
Response from Pronto Home Repairs
"Hi Brandon, thank you so much for the 5-star review!"
Ruben F.
Nov 2019
Drywall - Repair
I received a prompt text and follow up call regarding a small drywall repair project at my house. A gentleman called me and was very nice and courteous on the phone. We set up an in home estimate for the job the next day. An estimator came in and took photos and notes about the project and quoted me $450 for the job, which was somewhat reasonable for the small half day job. We set up and agreed on the terms and left with a $50 deposit. The next day as they were on the way to my house to do job, the estimator called me to tell me that he under valued the job and it was going to be an additional $150. That honestly felt like a last minute up charge rather than an honest mistake. He is the one that the company trust to give the estimates and it s his sole job.. How do you fail by 25% to give the correct estimate for a job? So needless to say I canceled the job with them after that short conversation. I had high hopes and was ready to have Pronto do the job.. But they failed miserabley to try ND retain a customer who had already signed up for the job.
Response from Pronto Home Repairs
"Hi Ruben! First of all, I'd like to apologize for your less than excellent experience. We work hard to be as transparent with all of our customers as possible so there are no surprises. We appreciate you taking the time to share your feedback as this helps us continue to improve."
Sherri M.
Oct 2019
Exterior Trim - Repair
Awesome experience- the pro was punctual and far exceeded my expectations.
Response from Pronto Home Repairs
"We're so glad you had a great experience, Sherri! We work had to be prompt in everything we do and appreciate your kind words."
Mary M.
Oct 2019
Handyman for Multiple Small Projects
Pleased
Response from Pronto Home Repairs
"Hi Mary, thank you for the 5-star review! We are happy to hear everything went well. Please keep us in mind for future repairs."
Nancy H.
Oct 2019
Wood Stairs and Railings Repair
Horrible experience and never recommend them. I felt I was in a bate and switch situation,
Response from Pronto Home Repairs
"Hi Nancy, we were sorry to hear that you had a poor experience! As soon as we saw this, we escalated this to our CEO. Thanks for taking a few minutes to speak with him. We take pride in being transparent and clear in all of our quotes in order to avoid even the perception of a "bate and switch". Again, thanks for your feedback and sorry for your experience."
Jay S.
Sep 2019
Doors Repair
Response from Pronto Home Repairs
"Hi Jay, thanks for the 5-star review!"
Dan N.
Sep 2019
Handyman for Multiple Small Projects
Tony H was excellent. I had him fix rotted soffit on the second story. He found some additional rot on trim and facia which he fixed as well. Unfortunately he found a wasp nest but we managed to get rid of them as well. Looks great. Beside and ask for Tony H.
Response from Pronto Home Repairs
"Hi Dan, thank you for an awesome review! We are happy to hear that Tony provided an excellent experience and repaired your soffit/facia. We look forward to working with you again."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pronto Home Repairs is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Pronto Home Repairs accepts the following forms of payment: CreditCard
Yes, Pronto Home Repairs offers free project estimates.
No, Pronto Home Repairs does not offer eco-friendly accreditations.
No, Pronto Home Repairs does not offer emergency services.
Yes, Pronto Home Repairs offers warranties.