Hydro Jetting Pros, LLC

Don't Walk, Run from Hydro-Jetting Pros. I recently had a terrible experience with Bryan and Hydro-Jetting Pros. Bryan hydro-jetted the main line and mini-jetted the interior of my 1200 sq ft rental home for a discounted price of $2490. He warned me that there might be a bigger issue, but I agreed to do the minimum amount of work to clear the line. Unfortunately, the line backed up again, just as he had predicted and I agreed to pay another $2490. He presented a few options to help with the issue but after having authorized nearly $5000 of work, I went with his most affordable option to repair the sewer and raise the access point for the mainline. To repair the sewer, Bryan said that it would be a half day's work and quoted me $750 but offered it at a discount of $675. The following day, I visited the home with a contractor that I have used in the past. We were both appalled to find the unclogged toilet paper and paper towels strewn all over and the $675 pipe that was installed was not even installed. I asked my contractor if this looked like half a days work and he said that I got ripped off. I immediately called Bryan and asked him what was done and he said they had to dig around the pipe to raise it up and that it did require a lot of work. He blamed a laborer for not securing the pipe and did come back later to secure it. I accepted his apology and tried to believe him that the work did take that long so I got off the phone with him and talked to my contractor about fixing the bigger issue. They began work and we were able to see that Bryan did not do any digging as he mentioned. Please see the attached photos of their work repairing the sewer, their invoice, and how they leave your home when they complete the work. Find someone else and trust the bad reviews that you see here about them.

Totally disappointed, they were unqualified to do the job.

Both Dylan and Bryan did good work and cleaned up after job was done. Only thing I was not comfortable with was the fact that I didn't get an invoice with break down of parts cost and labor. I would have felt better about total cost

Very professional and prompt service.

The service was excellent. Very professional and the clean up afterwards was great. My drains are all working like new. Bryan was so kind and polite. I'd highly recommend them.