Prospect Hardwood Flooring, LLC

4.82 |397 Verified Ratings
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Prospect Hardwood Flooring, LLC

4.82 | 397 Verified Ratings
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View Service Area

703-791-2802

6681 Deep Hollow Lane
Manassas, VA 20112
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Profile
Prospect Hardwood Flooring, LLC

Specializes in Refinishing and Installing Hardwood Flooring and Stairs

We are a family-owned company with a complete chain of command for the responsibility of quality assurance to which we adhere. We personally oversee a job from start to finish. Customer satisfaction is our top priority. Prospect Hardwood Flooring offers: Installation of hardwood, exotic woods, bamboo and laminates; DUSTLESS Refinish and/or repair existing flooring; Board replacement for problem areas; Refinish stairs or install new treads and risers; Refinish hand rails to match existing or new; Specialists in difficult wood staining, antique or reclaimed flooring; Prospect Hardwood Flooring exceeds your expectations with: Dustless refinishing using dust containment systems; Low-odor, fast drying products; Highly durable finish coatings to extend the life of your flooring; Custom blend stain colors to match your d�cor; Intricate pattern work; Carpet removal and disposal; Furniture moving; Clean house guarantee; Never Any Hidden Fees

Achievements

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Service Area

  • Arlington
  • Alexandria
  • Fairfax
  • Herndon
  • Springfield
  • McLean
  • Vienna
  • Reston
  • Dulles
  • Manassas
  • Falls Church
  • Merrifield
  • Sterling
  • Woodbridge
  • Chantilly
  • Leesburg
  • Ashburn
  • Centreville
  • Purcellville
  • Warrenton
  • Stafford
  • Middleburg
  • Dumfries
  • Burke
  • Oakton
  • Round Hill
  • Hamilton
  • Fredericksburg
  • Nokesville
  • Haymarket
  • Gainesville
  • Quantico
  • Lorton
  • Clifton
  • Bristow
  • Newington
  • Fort Myer
  • Paeonian Springs
  • Broad Run
  • Aldie
  • Waterford
  • Lincoln
  • Fort Belvoir
  • Dunn Loring
  • Triangle
  • Greenway
  • Great Falls
  • Occoquan
  • Lovettsville
  • Annandale
  • Mount Vernon
  • Fairfax Station
  • Catharpin
  • Philomont
  • See All >

Services Offered

Flooring & Carpet
  • Wood Flooring Refinish
Related Services Available from Other Pros >

Website

http://www.phwflooring.com

Areas of Expertise

  • Wood Flooring - Refinish
  • Wood Flooring - Installs

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1991
Memberships & Affiliations
  • National Wood Flooring Association (NWFA)
State Licensing
Trade: Class C Contractor
License #: 2705156785
Expiration: 02-29-2020
Trade: Commercial Building (CBC)
License #: 2705156785
Expiration: 02-29-2020
Trade: Residential Builder (RBC)
License #: 2705156785
Expiration: 02-29-2020
Awards
  • Best of HomeAdvisor 2018 Winner
  • Best of HomeAdvisor 2017 Winner
  • Best of HomeAdvisor 2016 Winner
  • Best of HomeAdvisor 2015 Winner
  • Best of HomeAdvisor 2013 and 2014 Winner
Screening
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Business Overview

Community Involvement

Proud Sponsor of the Bull Run Warrior Retreat, Haymarket, Virginia

 
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Prospect Hardwood Flooring, LLC

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Ratings & Reviews
Prospect Hardwood Flooring, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 397
  Page 1 of 40
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5.0   |  
Review by in Annandale, VA
Project: Install or Completely Replace Wood Flooring
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5.0   |  
Review by in Purcellville, VA
Prospect Flooring refinished the entire main level of our home - approximately 1,800 sq ft. They did a fantastic job and everything went well from start to finish. Mike came out right away, quoted the job on the spot, their quote was right in the mix with two others. We liked their presentation, knowledge, materials, and of course their reviews. We were scheduled right away to come out in two weeks. Jodi's communication was over the top awesome. We knew what was going to happen, and what was happening every step of the way. It was a 3 day job. They moved out the furniture, sanded everything, did a color test approval, stained everything, sealed everything, UV poly coated several coats, replaced all the shoe molding, moved the furniture back the morning of day 4 - bing, bam, boom. It is absolutely gorgeous. Looks brand new. If you have an opportunity for them to serve you, don't hesitate. You will be pleased.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Bristow, VA
Delivered on what they promised in a timely manner.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Centreville, VA
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4.0   |  
Review by in Haymarket, VA
Prospect Hardwood Flooring including Mike and Polly were very responsive and helpful at the beginning of our project. The installation team was very patient with us while we chose our floor color and helped with mixing stains to create exactly what we were looking for. The crew was punctual and very professional throughout out the process and we are overall very pleased with the new floors. Our disappointment began with the moving of the furniture and ended with the lack of concern and followup once the project was completed. Mike let us know that they would move the furniture out and back in for an additional fee. I do not believe the team was trained to move furniture correctly. We had two pieces damaged and we also ended up moving about a quarter of the furniture back in ourselves as the timing Jodi (who took over for Polly) offered did not work with our schedules and we did not want to wait another full week to get the furniture back in. When Mike came out about a few concerns we had with the final flooring we do not feel he listened and took the time to understand our concerns. He felt our concerns would be easily addressed and had the team come back out to do the touch ups but there was no communication between Mike, Jodi and the team as they did not understand what needed to be done when they got here or have the right product on the truck to do the work. It did get done later that day but not without a lot of frustration. We expressed our disappointment regarding the damaged furniture, the confusion about the touch ups and that we ended up having to move the last of the furniture back ourselves. The communications after that from Jodi were defensive and somewhat evasive and we never heard anything further from Mike although he was copied on all communications. The lack of concern and follow up for our complaints, after the project was completed, from both Jodi and Mike is the only reason that we would not use PHF again.

0 of 1 users found this review helpful.

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0.5   |  04-19-2019
Review by Karen C. in Manassas, VA
When I asked a question, sales agent met at the house and proceeded and literally 'shoved' the contract in my face. This was after on the phone saying 'I cannot believe I am having this conversation. After looking at the floor, he conceded that there was a problem and would send a team back to fix it. The office called prior to the team coming out to say that the job manager wanted to apply another coat of polyurethane on the entire floor. While nice to offer I said no. And I stated that I just wanted them to fix the one area and that was all. Getting to the house the afternoon the work was done, I found that the extra coat was applied. THEY APPLIED A WATER BASED POLYURETHANE OVER THE TWO COATS OF OIL BASED POLYURETHANE I HAD PAID FOR. All I can say is clueless. Two separate contractors asked about my floors, when I explained the saga, they just rolled their eyes. One of them actually say it was not a good job.
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5.0   |  
Review by in Manassas Park, VA
Project: Install or Completely Replace Wood Flooring
I spent over an hour writing about the excellent job Prospect Flooring did for me ... Mike, Jodie and their team are by far the best all around. only to have the whole rating special write up wiped away during the advisor rating submission process. Thank God Prospect Flooring was way better than the rating tool. BLUF : if you want a top notch flooring company then look no further than Prospect Flooring A+++ company
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5.0   |  
Review by in Arlington, VA
We had carpeting removed and our oak floors restored. The refinishing staff were very professional and communications were easy. Jodi called us every day to confirm arrival time and to review instructions. That really made our lives easy! There were a lot of holes from removed carpet nails that showed up black. They filled many of these in the most obvious places, but doing it all was impossible. One area where there was missing flooring was not repaired; they said it could not be done. We are pleased with the overall look and finish.
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4.5   |  
Review by in Manassas, VA
had white oak floors installed and finished on site...a big job and they did beautiful work. They worked hard and got it done in the time quoted and we are very pleased.
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5.0   |  
Review by in Fredericksburg, VA
All around great company. Great to work with, great job for a great price.
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Showing 1-10 of 397
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Prospect Hardwood Flooring, LLC
4.82
397 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
358
4 Stars
30
3 Stars
5
2 Stars
2
1 Stars
2
98% of reviewers recommend this pro
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