Prospect Hardwood Flooring, LLC

Exceptional! Better than Empire.. better quality and not big box limitation. Mike and Jodi were awesome! The gentlemen who did the installation were great as well. I have given one of my neighbors and friends their phone number.

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I have many positives about this crew. Was very apprehensive b/c I went to a bunch of other contractors before them. My project was to rip carpet and replace the entire upstairs (2 bedrooms& hallway plus stain stairs) with solid hardwood. Project was delivered super quick (2 days), quality of the work was really great, pleasantly surprised! Crew of 3 came in. when i had questions about particular details like how they were going to do the under fixtures, and closets, their foreman actually came out to my house on a different day to walk me through the process! Mike and Jodi are very professional, Mike came in to do the measurements and was very courteous, quick and even referred us to a hardwood vendor that had the type we were looking for a reasonable price. overall project price was fair for the quality and speed these guys work! I will definitely look these guys up again for a future project.

The project went really, really well and we couldn’t be happier with the reps from the company (Mike and Jodi who kept us informed throughout the project) to the skilled craftsmen who came into our home to complete the work. They moved furniture, kept the environment clean, were mindful of other areas of our home they had to move through and did a phenomenal job! The hardwood floors look great! We wish that every project went as flawlessly as this one! Thanks for recommending this company!

Very fast professional. Spoke to Mike Blot on Sunday, he even came that same day to my house. After me knowing what I want and we both were on the same page they were hired. Started on Tue finished on Thu.Jodi was amazing too. Just saw a negative review amd decided to write one too. They did one amazing job is all I cam say.

Very professional service from the estimate to project completion.

Dear Home Advisor, This is my second review of Prospect Hardwood Flooring. I submitted the first one yesterday (10 /30/20). After reconsidering what occurred overnight, I have decided to submit a revised or second review. The initial review was written in anger and confusion because the incident had just occurred less than an hour prior to the review. Additionally, the ratings provided in that review were higher because I also considered the customer service provided by Office Manager, Jodi L., whose assistance throughout the ordeal was great, compassionate, and understanding, as opposed to, Mike Blot, whose conduct and behavior were abusive, irrational, extremely unprofessional considering what our complaints were about the finished product and workmanship. Additionally, the team that performed the project did not honor the terms of the contract. We are now considering all recourse to get a resolution to this issue. In closing, please contact us at 571-572-1*** or Kwame4**@hotmail.com to discuss further.

Customer service was excellent. Work was well done and completed on schedule. Pricing was very competitive. Would definitely hire this company again.

I was impressed with their work in short time frame.

I was impressed by the level of customer service. Prospect called me every day to confirm the status of the job as well as the plan for the following day. They were one of the most well organized contractors I have worked with. Truly impressive.