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About us
Prostar Water, Inc., is a professional Puronics dealer with 15 years of experience in the water industry. Our product is the only EPA registered bacteriostatic water conditioner for residential and commercial use. Prostar Water, Inc., brings the NASA technology developed to purify the water aboard the shuttle orbiters, into your home. Satisfied customers have been overwhelmed by great service and top quality water. Contact us today for a fair and accurate estimate of your project. We look forward to adding you to our long and growing list of happy customers.
Business highlights
35 years of experience
Services we offer
Water Softener - Install/Replace, Water Softener - Service/Repair, Water Treatment & Purification System - Install/Replace , Water Treatment & Purification System - Service/Repair
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.932 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 13% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 32 reviews
Kerry R.
Sep 2022
Water Treatment & Purification System Installation and Replacement
Customer Service Sales Agent Justine was laid back and very knowledgeable. She was not pushy and follow up periodically to see if we were still in the market for a water softener system. We like the warranty, system and her. The 2 plumbers that came to install were quick, efficient and had very neat installation.
Billy P.
Mar 2022
Water Treatment & Purification System Installation and Replacement
Great job from start to finish.
Response from Prostar Water, Inc.
"Thank you! We are so glad everything went smoothly and you are happy with you experience! We are always a phone call away if you need anything at all! Enjoy your new system(s)!"
Xochitl R.
Nov 2021
Water Treatment & Purification System Installation and Replacement
They installed the same day!
Response from Prostar Water, Inc.
"We always do our best to improve your water quality as soon as possible so you are able to reap the benefits! Thank you for choosing Prostar Water!"
Julie J.
Oct 2021
Water Treatment & Purification System Installation and Replacement
Good overall experience
Response from Prostar Water, Inc.
"We are so glad we were able to assist you!"
Karen H.
Sep 2021
Water Treatment & Purification System Installation and Replacement
Pleased with our experience. Staff professional and efficient. Justine presented all in a concise and informative way. Expensive system but not out of range for the product.
Response from Prostar Water, Inc.
"We are so glad we were able to meet your needs! Welcome to the Prostar Water Inc. family!"
Barry S.
Jul 2021
Water Treatment & Purification System Installation and Replacement
great service and great products. They installed 3 RO systems and a whole house system in a single afternoon. Very pleased with their work and ability to get the job done.
Response from Prostar Water, Inc.
"Thank you for your kind words! We are so glad we were able to assist you with this project! We appreciate your business!"
Eugene M.
Jun 2021
Water Treatment & Purification System Installation and Replacement
Punctual and knowledgeable.
Response from Prostar Water, Inc.
"So glad we were able to help! We appreciate the kind words!"
Monika C.
May 2021
Water Treatment & Purification System Installation and Replacement
Very responsive and helpful
Response from Prostar Water, Inc.
"Thank you for your kind review! We are so glad we were able to assist you!"
Patrick G.
Apr 2021
Water Treatment & Purification System Installation and Replacement
Justine the Sales Manager is awesome!
Response from Prostar Water, Inc.
"We appreciate your business! We are so glad Justine was able to assist you and are happy to welcome you to the Prostar Water family!"
Kenneth Y.
Apr 2021
Water Treatment & Purification System Installation and Replacement
Was very pleased with installation and sales rep. She was very thoughtful and worked with me to get the right system at the right cost. Installation crew was very efficient and completed job in just a few hours. System took a few days to remove scale build up but is now running well. Will return if I decide on addition reverse osmosis system
Response from Prostar Water, Inc.
"Thank you for your review! We are so glad we were able to improve the quality of your water! Thank you for choosing Prostar Water!"
Tonia R.
Apr 2021
Water Treatment & Purification System Installation and Replacement
The local staff is super friendly and easy to work with.
Response from Prostar Water, Inc.
"Thank you for your kind review Tonia! We loved getting to work with you!"
Linda S.
Feb 2021
Water Treatment & Purification System Installation and Replacement
Ethan and Ravi were prompt, courteous, and professional. I previously had a basic Whirlpool model which cost under $500. I was on my second Whirlpool model which seems to last only four to five years, I upgraded to the Puronics high-end model. I truly had high expectations. My Whirlpool system had completely stopped functioning. The $4850 Puronics is functioning close to the same as the Whirlpool when it was first installed. There is not much change in the spots on my dishes and the dryness of my skin from the hard water. Secondly, I was disappointed that the marketing representative, Justine didn't call after the installation to check to see if the installation of the system had gone well.
Joe B.
Feb 2021
Water Treatment & Purification System Installation and Replacement
Great work, quick and honest!
Response from Prostar Water, Inc.
"Thank you for your review, Joe! We are so glad we were able to help."
Jose A.
Jan 2021
Water Treatment & Purification System Installation and Replacement
We had our new system up and running the next day after I picked the model I wanted. I wish I had done this a lot sooner. Finally got rid of our hard water problems.
Response from Prostar Water, Inc.
"We are so glad we were able to solve all of your water issues in a timely manner! Thank you for choosing Prostar Water Inc.!"
William C.
Oct 2020
Water Treatment & Purification System Installation and Replacement
I believe that this is the best and most responsive company I have ever hired to do a job. They were very efficient and did exactly what they said they would do. I recommend them for your water softening and purification needs.
Response from Prostar Water, Inc.
"Thank you for your kind review! We try and put our customer service above everything else and are glad you had a great experience!"
Narelle B.
Oct 2020
Water Treatment & Purification System Installation and Replacement
fast response with quoting and install. We had our system installed within 5 days of initial contact. Very happy with the service.
Response from Prostar Water, Inc.
"Thank you for your review! We are so glad we were able to assist you in a timely manner!"
Mary C.
Aug 2020
Water Treatment & Purification System Installation and Replacement
Thank you
LOIS W.
Aug 2020
Water Treatment & Purification System Installation and Replacement
Response from Prostar Water, Inc.
"Thank you for your business and your review Lois! Enjoy your new system!"
Kenneth F.
Jul 2020
Water Treatment & Purification System Installation and Replacement
Very knowledgeable and professional.
Response from Prostar Water, Inc.
"Thank you for taking time to write this review Kenneth! We were so glad to work with you!"
Victor O.
Apr 2020
Water Treatment & Purification System Installation and Replacement
These guys are great, i needed a water softener solution for me house but with so many options now on days I wasn’t sure what direction I actually wanted to go with. Jared explained with great detail what their systems does and it’s benefits and a day later the installers came in and had everything up and running. The installation process was painless and the installers where very professional always taking proper precautions/distance/masks etc. on this COVID-19 era. I purchased their water softener reverse osmosis system and so far everything feels great. I Will definitely recommend working with them.
Response from Prostar Water, Inc.
"Thank you for such a thorough review, Victor! We try our best to insure the safety of our staff as well as our customers! We are so glad we were able to find a solution for you!"
Nancy M.
Sep 2018
Water Treatment & Purification System Installation and Replacement
Excellent service! And great product. We love the soft water! Have not had any issues with the system! My husband and I love the difference in the house (bathrooms, kitchen and toilets). We have had the system for almost a year and no issues with it. The maintenance is so minimal that we barley notice we have the system... Very happy with it so far!
Anthony T.
Jun 2018
Water Treatment & Purification System Installation and Replacement
It was good
Glenn T.
May 2018
very prompt. Did some additional piping at no charge
Dolores S.
Mar 2018
Water Treatment & Purification System Installation and Replacement
I had Prostar Water also install a whole-house water softener, in addition to the water filtering system. Robert, the tech who did all the work, is experienced, knowledgeable, and satisfied only with high quality work. Justine, at the office, is courteous and kept me up-to-date concerning dates and times when the work was to be done. Robert, the tech who installed the system was experienced and was satisfied with only a perfect job. Justine at the office was courteous and kept me up-to-date with arrival dates and times.
Sandra N.
Feb 2017
Water Treatment & Purification System Installation and Replacement
They did a quick and efficient job. Very friendly and knowledgeable.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Prostar Water, Inc. is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 2:00 PM
Saturday: Closed
Sunday: Closed
Prostar Water, Inc. accepts the following forms of payment: CreditCard
Yes, Prostar Water, Inc. offers free project estimates.
No, Prostar Water, Inc. does not offer eco-friendly accreditations.
No, Prostar Water, Inc. does not offer emergency services.
No, Prostar Water, Inc. does not offer warranties.