- Residential Work
- Commercial Work
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Learn about our screening process42 Years In Business
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Areas of Expertise
- Doors & Windows
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Reviews
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Showing 1-10 of 30 results
0.50
Lisa M.
Detroit, MI
4/15/2024
Zero stars!!!!!! Scammers, doesn't honor warranty on products! Spent 10k cash on six doors and have had problems from day one! Posted a review on their website and get a response to call them!!!!! I HAVE!!!! Trinity their point person has ignored my calls! They have my number they have my account they know how to get in contact with me customer service totally unacceptable, workers are substandard!
5.0
Artis L.
Detroit, MI
7/12/2020
5.0
Rich F.
Birmingham, MI
6/28/2020
Fantastic! Highly recommend!
5.0
Nancy M.
Royal Oak, MI
6/13/2020
Then installers were great! We had a small job, but the guys were so nice! Office gals were great, returned calls and answered questions quickly.
0.50
Shalee W.
Detroit, MI
5/21/2020
The experience was terrible. They rescheduled my appointment numerous of times. When someone finally arrived he came with a shattered glass door stating it broke and he would put the door up then come back in a week with a new glass window. He then proceeds on to state how he could not put the door up at all because the guy that did the estimate measured the door wrong so he had the wrong side. Another guy came out the following day and stated how he could not put the door in due to the framework that needed to be done and someone else would have to come to complete the job. The owner came out and stated the guy he sent only deals with simple jobs and he would have to send another person out who could do the entire job. I decided to not proceed with them as it was understood from day one what had to be done so as to why so many people came out and could not fix the door was unacceptable. I am now charged $79 for cancellation of the business service as they could not clearly provide the service that needed to be done and just wanted to keep sending inexperienced people out to do a job that should be able to be done because they call themselves a door complaint. I would not recommend this company to anyone. What a lie.
4.0
Zack Y.
Auburn Hills, MI
2/10/2020
no comment provided
Response from Company:
We consider anything less than 4 stars opportunity for us to become better. We worked quickly to accommodate the repair you needed as fast as possible. Please let us know how we could have served you better.
5.0
Roz H.
Clarkston, MI
1/15/2020
We had three doors installed . The installers were very thorough. I will be purchasing windows soon!
Response from Company:
Thank you for your kind review. We are grateful for our customers and appreciate the opportunity.
5.0
Hi B.
East Rochester, NY
1/15/2020
The installers were very nice and worked efficiently. I got my doors for a great price and everyone was helpful! Overall, I would work with this company again!
Response from Company:
We appreciate the opportunity to work with you on your project. Thank you for your kind review!
3.0
Marsha W.
Warren, MI
1/2/2020
They did work hard but at the end of the day they rushed and left an opening at the bottom of the back door and the front door has 2 openings at the bottom. Still waiting for a call back from the company.
5.0
Susan K.
Dearborn, MI
12/17/2019
I had a good experience. Even though the work couldn t be completed on the first day, they were very timely completing it the next day!
Response from Company:
Thank you for the kind review. We really appreciate the opportunity to work with you on your project!
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