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Pur Green

Water Removal Recovery Service, Carpet Repair, Refasten, or Stretch, Carpets or Rugs Clean Offsite,

About us

Purgreen is an eco-friendly, 100 percent organic carpet and floor care company servicing Houston and its surrounding areas since 1989. We use proprietary cleaning solutions and our patented industrial-sized cleaning system is the most powerful system in the market today! Our services include: carpet, upholstery, stretching and repairs; guaranteed pet stain and odor removal, 24 hour emergency water extraction, state of the art airduct and hvac system cleaning, drapery cleaning,wood floor cleaning, sanding, staining, waxing, and resealing, tile and grout cleaning, sealing, and color sealing, natural stone and marble cleaning, sealing, and honing.

Business highlights

Emergency services offered
16 years of experience

Services we offer

Airduct cleaning, Carpet cleaning, stretching and repairs , Emergecy water removal, Pet stain and odor removal , Tile, marble, and natural stone cleaning, sealing, polishing, and honing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.4335 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
20%
3
4%
2
3%
1
4%

Filter reviews by service

Showing 1-25 of 335 reviews
Chance R.
Jul 2021
4.5
Yes, I recommend this pro
Very professional and did a thorough job

Drew A.
Apr 2020
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Tim and Tony came out and did a great job. Everything they said they would do, they did and more. Will definitely be calling Purgreen for our next home project.

Yemmy O.
Apr 2020
5.0
Yes, I recommend this pro
Did and excellent job and has good human relationship

Amy G.
Mar 2020
0.5
Carpets or Rugs Clean Offsite
Paid $140 for my 10x7 rug to be taken off-site and deep cleaned including removing stains. It came back still damp and smelling really bad. The stains came out but it is clear they did not actually clean the rug but just used dissolvant and maybe steamed it. That is not the same thing as actually shampooing and thoroughly cleaning a rug, as what I was promised. The rug smelled strongly of urine, which I have 3 very children, hence the need to really clean. Whatever he did, it just brought that urine smell out even more, and it remains. I called about the smell and to point out that it was obvious it was not really cleaned. He seemed very casual about it and jokingly said well did someone pee on it. He did not offer to take the rug back and clean it, and I told him I would find another cleaning company. He said okay! He did not care about earning repeat business. Also, he was way too friendly and asked a lot of personal questions, which is completely inappropriate being that I was alone and a young female customer. Interesting, the next company I used, that is not on thumbtack, was a fraction of the price, and they actually took the rug and cleaned it, not just spot-treated it.
Response from Pur Green
"We absolutely steamed cleaned the rug, the time table for rug cleaning and drying is 5-10 business days. She was moving and wanted to rush the process, we picked it up on Friday and delivered it on Monday. If we had spot cleaned it like she says, it would not have still been damp. It did not smell like urine. I offered to go look at the rug and rectify the situation, but she refused. And also, this rug was filthy with lots of stains, and they all came out. The strong smell was not urine, it was the solvent that it takes to get out the grease and black sticky stuff all over the rug."

Patricia B.
Mar 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
The provider was very friendly; knew a lot about chemicals to use etc. but my carpet was very dirty in the high traffic areas and he did his best to get it cleaned but for $584.00 I did expect a miracle as no furniture had to be moved and although they stretched two areas I still thought at the end I paid too much (and was told so by others). If you have a house full of furniture and things have to be moved when cleaning it might have been worth it. When I called hime back to tell him it still looked terrible, he did come back and used a peroxide mixture on the high traffic areas to get it looking passable. I have had better results with steaming company but.... overall I will give them a 5 for customer service.
Response from Pur Green
"We stretched and cleaned the whole house, 568.00 is not too high, the carpet is clean as whistle, all carpet gets worn, the carpet is a builders grade and old, I even went over it with a white towel with the vacuum behind it and no dirt on the towel, carpets get worn out and show traffic patterns we also gave her a discount for no furniture which she conveniently forgot to mention, I have been in the industry 30 years and this job was not overpriced"

Ilkka H.
Feb 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$125
Great work and great price. What else do you need?

Kamby O.
Feb 2020
5.0
Tile & Grout Cleaning
Yes, I recommend this pro
Tim and George where awesome. I was able to get my tile and grout cleaned the same day I called them. I will be using them again.

Jacob C.
Feb 2020
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Overall great service and commitment

Vette W.
Feb 2020
1.0
Air Ducts & Vents Cleaning Service
I felt this was not goingvto be a good match when i realized Tim talked too much about a whole lot of nothing (mansplaining). bragging on the what makes his company better than the rest. said he could provide me with b4 & after photos, that did not happen. No communication to explain obstacles preventing him from getting photos. Had to ask &a got nothing but excuses. Then tried to recommend another service, as if it were free of charge, stating you dont have to do it if you dont want. He left b4 I noticed ALL the dust and dirt left behind. No biggie. I just cleaned it up. Turned on my AC & dust bunnies were spraying from the vents. Had to change my bed linens and sanitize my vanities and kitchen counter, along with all items on them. Called Tim to voice my frustration with his work. Nothing but empty apologies and stating, " I don't usually come out & do the work. I work from the office". WTF?????? He did offer a discount....after i suggested it. I thought that was it. While cleaning, found that he has not securely screwed the vent covers & more dust came out and 2 screws had fallen to the floor. Called Tim back. Of course, he did NOT answer or return my call. Still awaiting his call as I type this review. And I usually don't do reviews.
Response from Pur Green
"This is the rudest , mean spirited customer Ive ever dealt with, should have never done the job , airducts hadnt been done in 55 years , you can imagine how dirty they were , worked my tail off , little bit of dust that I missed under the bed , and one of the vents in the kitchen the screws werent in it right to begin with, telling a customer in the difference in the technology of what I have and others is not bragging , my trucks are specialty built for me for 100 k that No one else has, those are just facts , she had a fly by night company clean it before with a portable, they didnt even clean the unit or go in the attic ,I didn?t know expl"

LaVada E.
Feb 2020
5.0
Upholstery and Furniture Cleaning Service
Yes, I recommend this pro
Great customer service and Justin did a great job.

Martha M.
Jan 2020
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
He came well prepared! He had everything he needed! He was prompt! I called him on Friday and he came promptly on Saturday!

Kanti S.
Jan 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Great job

J.C. E.
Jan 2020
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Polite and customer friendly. Very conscientious when working..

Wesley W.
Dec 2019
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro

Erics C.
Dec 2019
5.0
Yes, I recommend this pro
Tim at Pur Green contacted me immediately.. He is very easy to work with and was available.. Justin the manager then contacted me.. working with him I felt comfortable that all would be taken care of.. he came out personally.. worked hard and paid attention to detail.. Justin is friendly yet professional... he left my carpets clean .. looking like new.. I will definitely use Pur Green again!

Tia J.
Dec 2019
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
All carpet stains are gone and stretching carpet was done very well

Dorothy W.
Dec 2019
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Very professional, helpful and did an excellent job. Will use them again

Russell S.
Dec 2019
5.0
Yes, I recommend this pro
[No comments provided]

Carolyn P.
Nov 2019
5.0
Upholstery and Furniture Cleaning Service
Yes, I recommend this pro
Dry cleaning furniture is not as efficient or effective as steam cleaning If they tell you that your furniture needs to be dry cleaned do not expect it to be sparkling clean line steam cleaning.

Lani R.
Nov 2019
5.0
Carpets or Rugs Clean Offsite
Yes, I recommend this pro
This company is the best available. I am so grateful I chose them. They cleaned my 2 oriental rugs that were damaged with cat urine. They have a machine that shakes all the dirt out of the fibers, then flush out the urine and treat with a product that encapsulates the fibers. No odor can be detected by a cat or dog. Very professional and efficient! I am doing my Happy dance!

John B.
Nov 2019
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Great service very friendly

Bruce H.
Oct 2019
4.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
no comment

Nancy K.
Oct 2019
3.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$415
We thought it was a one day job however it ended up being two. Unforeseen complication. We did pay more money than we were originally quoted. Overall they did a great job.
Response from Pur Green
"We relayed some carpet and pad but the concrete underneath was torn up so we had to fix that first and had to wait a day for it to dry. We came back 3 times to complete the job for free..."

Lane S.
Oct 2019
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Arrived on time Detailed review and explained the process Provided a fair estimate Completed the job on time and better than expected

Howard G.
Oct 2019
5.0
Tile & Grout Cleaning
Yes, I recommend this pro
$200
It was good and 1st class!
...
Showing 1-25 of 335

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pur Green is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 8:00 AM - 8:00 PM Sunday: 8:00 AM - 8:00 PM

Pur Green accepts the following forms of payment: CreditCard

Yes, Pur Green offers free project estimates.

No, Pur Green does not offer eco-friendly accreditations.

Yes, Pur Green offers emergency services.

Yes, Pur Green offers warranties.