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Puzzleman of NC, Inc.

Carpet Repair, Refasten, or Stretch,

About us

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have many years of experience to give you confidence that we are your number one choice for your next home project. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction!

Business highlights

15 years of experience

Amenities

Free Estimates

Yes

Reviews
4.985 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 85 reviews
Daniel B.
May 2026
3.0
Carpet Repair, Refasten, or Stretch
$800
Felt uncomfortable around him , didn't like work !!!

Sherri S.
Mar 2020
5.0
Yes, I recommend this pro
Excellent. Very professional. Quick and steady. Even brought gis own vacuum and cleaned up after himself.

Amanda P.
Dec 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
A great experience. They were knowledgeable and professional.

Scott C.
Oct 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$300
He cared more than I did how it looked. I thought that was pretty funny and a true mark of a professional.

Nadine P.
Jun 2018
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
He was awesome. Really helpful and I have not had a problem. He was able to identify any potential issues and had a fix for it. Definetely going to hire again.

Anthony P.
Mar 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
The owner is very nice, shows up exactly on time and did a good job at a fair price. They are respectful, friendly, and cleaned up after themselves. I would recommend using them.

Ginger G.
Jan 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$250
Chip or Puzzle Man is very reasonable and he loves his work! I would rehire him. Honest guy!

Delois C.
Jan 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$150
Excellent job. I would rehire him, if needed.

Beth W.
Jan 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$300
Chip contacted me within hours of receiving my inquiry and provided me with a very competitive estimate. Chip brought his co-worker Dennis to our home a few days later, which just happened to be New Year's Day, and completed our carpet stretching project in a matter of hours. Chip took the time to explain what was happening with our carpet and walked me through how he was going to fix it. When the job was complete, he and Dennis had everything cleaned up and looking AMAZING. I am so incredibly happy with his work, and will hire him again for any future project. I highly recommend Chip...five starts isn't enough to rate Chip, his crew, and the work they did for us! Absolutely outstanding!

Nash J.
Dec 2017
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$100
Chip and his crew are incredible. Chip responded to my estimate request and completed the project in less than 24 hours and on New Years Eve. How amazing is that? The repair looks fantastic and it was more than timely. I highly recommend them to anyone requiring assistance with a project. A++

Christy F.
Dec 2017
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Chip and his crew were terrific. He did a great job!

John L.
Nov 2017
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$300
Fantastic work. He came by for an estimate and was able to complete the entire carpet repair within a few hours. I would definitely have him back for another project.

Barry B.
Oct 2017
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro

Darla G.
Oct 2017
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$300
Called one day and he came out the next. Very up front about pricing and able to give estimate over phone given his experience. great work, showed up on time, texted me with updates. Would use again.

Seth P.
Oct 2017
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$150
Fantastic work. He came by for an estimate and was able to complete the entire carpet repair within an hour. I would definitely have him back for another project.

Doretha F.
Feb 2017
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
He and his assistant were professional, personable, clean, and cleaned up their mess very well.

Claude D.
Jan 2017
4.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$25,000
Larry Castle from Puzzle Man of North Carolina came out to our house within 24 hours after we posted a Home Advisor query. Within forty eight hours, he and his team were on site. They moved the furniture and worked out the wrinkles in our wall-to-wall carpet. The moved the furniture back in place, cleaned up the loose carpet pieces and vacuumed the entire area. We will definitely use Larry and his gang again. Thanks Larry!

Ms. H.
Jan 2017
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro

Jason S.
Jan 2017
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Very pleased with the job Chip did on stretching our carpet. He did a great job and was finished under the estimated time. Great job, for great value.

J. H.
Jan 2017
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$290
Chip responded in a timely fashion & arranged to do the job Within 24-36 hours; his workers (2) were very conscientious & respectful of the furniture that had to be "shifted"....I found Him to be very responsible & reliable....glad to find someone To do carpet reinstallation......Raleigh

Cheryl J.
Jan 2017
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
I am very pleased with the job that Chip did on our repair. He was able to get the job done in a very short period of time. It turned out perfect. I had a stain on the carpet and he had to cut a piece out and replace it and you can't tell that there was ever work done on it. He also repaired a window shade for me that was very much appreciated .

Lynne S.
Jan 2017
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Chip was very responsive and did a great job keeping in touch to schedule. His work was prompt and very neat. I would definitely hire him again.

Erin M.
Jan 2017
4.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro

Min Z.
Dec 2016
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
After I submitted my service request online, Chip almost immediately called me to confirm the appointment. I had carpet in 4 bedrooms, hallway, and a small area in basement needed stretch. Chip and his coworker did wonderful job to complete the repair and made the carpet look great again. I highly recommend Chip if you need carpet repair service.

Dr. L.
Dec 2016
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$100
Chip Castle, owner of Puzzleman, called promptly after I placed my project on Home Advisor. We arranged for him to come and give an estimate. We agreed on the estimated price, and I asked him to do the job immediately. He started the job stretching my carpet in one room, and it was completed in about 1 hour. He and his assistant did an excellent job. They exceeded my expectations. I highly recommend Puzzleman and will hire them again for installing, repairing or stretching my carpet. Puzzleman is a first class and very professional service.
Showing 1-25 of 85

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Puzzleman of NC, Inc. is currently rated 4.9 overall out of 5.

Yes, Puzzleman of NC, Inc. offers free project estimates.

No, Puzzleman of NC, Inc. does not offer eco-friendly accreditations.

No, Puzzleman of NC, Inc. does not offer emergency services.

No, Puzzleman of NC, Inc. does not offer warranties.