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14 Years In Business

Company Details

  • Verified Licenses
  • Bilingual


749 Commerce Parkway West Drive, Suite K
Greenwood, IN 46143


  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 8:00 PM
  • Sat: 8:00 AM - 8:00 PM
  • Sun: 8:00 AM - 8:00 PM
View All Details & Credentials


Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Pergolas, Arbors and Pavilions
  • D.I.Y. Kits Delivered
  • Installation available
  • Annual Preventive Maintenance Service Package (includes, painting, hardware tightening, full safety inspection)
  • Pergola Design Service - www.qualitybuiltpergolas.com
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted


85 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 85 results
5.0 Nabil L. Saint Louis, MO

QBP made the process easy. They understood what we needed and walked us through all the options. They scheduled a time to setup the pergola in a relatively quick turnaround time and their team seemed very knowledgeable and professional. My family has now a beautiful pergola that we can enjoy all year around. I highly recommend them for any pergolas!

Response from Company:

Thank you very much for the kind words! Please feel to post a few pics of your furnished patio to showcase. Or send them to our website. www.qualitybuiltpergolas.com Thanks again and let us know if there is anything else we can do for you!

5.0 Kate M. Dayton, OH

Quality Built Pergolas has excellent customer service. We signed the contract and shortly, to our satisfaction, the Pergola was up. The quality of the wood and polycarbonate top is wonderful. The gents that did the work were quite professional, tidy and quick. Mark Nickley came to our property, did the measure with accuracy and explained our choices. We are more than pleased with the result! Please consider this wonderful company if you want a pergola!

Response from Company:

Hello Kate, Thank you so very much for expressing your satisfaction with Quality Built Pergolas! We appreciate your business and please let us know if we can help in the future. Additionally, please also feel free to post pics of your patio for others to see. - QBP Team.

5.0 Shirley G. Dayton, OH

I love my pergola, awesome experience from start with Mark Nickley , to workman that installed, , all very knowledge, hard workers,. I recommend to lot of people living in my area, also to friends. I live by walking trail in my development, get lot great comments on how beautiful looks. Thank uou

Response from Company:

Wow! That?s great Shirley! Thank you for the kind words and we very much appreciate your business! - Quality Built Pergolas TEAM

5.0 Robyn C. Dayton, OH

Great communication and really took the time to explain and answer my questions.

Response from Company:

Hello Robyn, Thank you for the great review! Feel free to post some pics of your structure on our Google site to share with others. Thanks again! - Quality Built Pergolas TEAM

5.0 Doris R. Dayton, OH

Absolutely love my pergola! I enjoy sitting outside. Mark was great to work with and now my neighbors are having one built as well.

Response from Company:

Hello Doris, We appreciate your business and thank you so much for the wonderful review! Feel free to post some pics of your structure on our Google site to share with others. Thanks again! - Quality Built Pergolas TEAM

5.0 Laura S. South Elgin, IL

Better than expected. Pergola is beautiful. The team that installed did such an amazing job and were so pleasant to work with.

Response from Company:

Hello Laura, We appreciate your business and thank you so much for the kind words! Feel free to post some pics of your structure on our Google site to share with others. Thanks again! - Quality Built Pergolas TEAM

5.0 Amy B. Bartlett, IL

A+ Service all around! Quality Built Pergolas has an outstanding sales team, customer service and installation professionals. David answered all of my design questions and helped me design a gorgeous contemporary pergola. The pergola was ready ahead of schedule and Jessica was very accommodating with the coordination of the delivery and install. Levi and Dustin were so polite and informative. The craftmanship is in the details - it is definitely apparent this team is passionate about their work. After the build the worksite was just like they found it – CLEAN. I normally have to clean up after the trades leave, but not with QBP. My husband and I are in awe with our new cedar pergola and black hardware. This company sets the standard – for sales, customer service, materials and professional installers. Look no further – choose QBP for your next pergola or pavilion.

Response from Company:

Hi Amy, It was a pleasure working with you on your project! We appreciate you entrusting us with your pergola construction! Once you get your patio furnished the way you want it please send pics for us to share with others. Thanks again, QBP TEAM

5.0 Dale T. Mooresville, IN

Good people, great work and great to work with.

Response from Company:

Thank you, Dale, for the kind words! We appreciate your business and let us know if we can help in any way in the future. - Quality Built Pergolas TEAM

0.50 Jason M. Libertyville, IL

My goodness people just read the other 1 Star Reviews (on Google) and don't become a VICTIM of this fraudster Don McSwain and his scam crew (Levi & Jessica.) I will be brief, signed a contract in December 2020 for a build in July and paid a deposit. They straight up ghosted me and I had to send a Panic linkedIN message to Don the owner to get a response. Literally the Friday before my Pavilion was to be built (after an 8 month contract) Don calls me and informs me he doesn't have the skillset, resources, nor the capabilities to build my Pavilion. He showed Zero empathy and offered to refund my money less his costs including a $108 payment processing fee on my deposit. Not even an apology for setting my project back an entire year â shame on me for putting my trust in this company. This company signs contracts, holds your money & then cancels on you. They even try to keep your money through B.S. Don't be Victim like me. I am filing a complaint with the better business bureau!

Response from Company:

I explained to the customer that I was not comfortable with the scope of this very custom project. We offered to help this customer find a specialty contractor but he declined. Mr. Mayer was refunded his 15% deposit immediately in full. He also gained an additional $3,000+ above his deposit amount by not paying for materials delivered and labor provided. It is unfortunate that Mr. Mayer feels that he has been treated unfairly, but I can assure you that this was not the case. As the owner of Quality Built Pergolas, I stand by this decision considering the best interest of the customer and our company.

5.0 Scott S. Third Lake, IL

You can always tell a good company when they know how to handle an issue. Jessica, service coordinator and Levi, the installer, really took care of our job and cared about the outcome. Our Pergola is beautiful and they rose to the occasion, even with a minor hiccup along the way. I highly recommend Quality Built Pergolas! I am a retired general contractor and these people run their company like I ran mine. The communication and quality was excellent!!


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