Quality Insulation

Professional

Total lack of communication and response. The crew came in and sprayed and left, and since then have not heard back from the company if I was pleased or not. There are certain areas that still need trimming before we can install the wood walls and ceiling.

So far, so good. Good folks to work with and they did a fast professional installation. I would certainly recommend them to others.

Great job

good guys to work with

Nothing.

This project was very disappointing. We hired Quality Insulation (and their Gutter Division) to install new gutters for the entire property plus to blow-insulate the attics and spray foam + wall-insulate the basement. After the gutter installation was complete, I noticed a defect in one of the gutters. So I started to look elsewhere. In total I found over 21 defects and documented via a list and images of each defect. They were quick to comeback and fix them; however they had to be called back to address one they missed (that had 10-12 locations). They were relatively quick to come back and fix them. The insulation work had it issues as well. The team blowing the insulation in the attics did not clean up after themselves and soiled a carpet with their hose and dirty feet (the site supervisor said to me that we once thought about saying to them "you should treat this as if it were your house". Then he commented, "after we thought about it for a second decided "no, perhaps we shouldn't". Gives you a sense for the caliber of worker they hire. The spray foam insulation with the wall insulation was the best of the scope of work they had to do. But even that was not without a problem: The spray foam hose was connected to a supply truck in the driveway. When they disconnected it at the end of the job spray foam chemicals were spilled on the driveway, melting he asphalt coating. They asked that I get it fixed and they would reimburse me for the expense. Further, our agreement with the company was that they would come out and clean the gutters they installed 1 to 3 times in the fall (based on need). After no less than 6 attempts to get the cleaning scheduled and complete, I gave up and used another contractor. Overall, I was very disappointed in the company. I, the customer, was relegated to being their quality control agent. I think it is a bit of an oxymoron to have "Quality" in their name. I would not recommend this company for either gutter or insulation services.

Customer has not yet finished getting estimates

Great work left work area clean after work was completed and very polite and professional

Good job timely appointment

They were fast professional cleaned up the work area very satisfied with the work

Timely, responsive and efficient.

Took a long time after I signed the order contract and the installers were less then professional. Downspouts not plumb, gutter guard not installed consistently, (some totally inside gutter; some one edge tucked under shingle?) Did not have adequate supply of proper color downspouts and fittings, did not have all necessary tools needed, and did not totally clean up job site

The installation guys were great. Communication with the office was bad. No call backs

I would never hire them again. They did a very sloppy job & had to come back twice to fix the problems, which they still did not fix. We have had to fix the problems ourselves. They didn't insulate all the areas they said they would, they left trash everywhere. It was a very haphazard job & I would not recommend them to anyone.

It was a struggle getting them to show up - not very good on communication

Highly recommended

Quick response to initial contact; estimate was thorough and complete; installation was timely, and professional. Great service!

Helping hands all the way. Curteous and friendly people, very skilled professionals. I had an island job for them and they never hesitated to accept the job with a fair quote. I am very pleased to have dis-covered this company, they deliver excellence.

The two young gentlemen that did the work were very professional and considerate of my needs. They were very neat and did a good job of cleaning up after they were finished.