Approved
Quality Pro Services
Central A/C Installation, Heat Pump Installation and Replacement, Geothermal Heating or Cooling System Installation,
About us
Quality Pro Services Heating & Air is a locally owned, family-operated HVAC company proudly serving Charleston and surrounding communities. As Charleston natives, we’re committed to keeping our neighbors comfortable year-round with honest service and dependable workmanship. We provide residential heating and cooling repairs, system replacements, and routine maintenance to keep your system running at its best. Our team responds quickly, communicates clearly, and treats your home with care and respect. When you call QPS, you’re choosing a local team that truly cares about your family’s comfort.
Business highlights
Emergency services offered
Veteran owned and operated
Memberships & Affiliations
Chamber of Commerce, Business Networking International
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.017 Reviews
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Filter reviews by service
Showing 1-17 of 17 reviews
Dakota C.
Mar 2026
Ductless A/C Service
Quality Pro Services in Charleston absolutely exceeded my expectations! From the first call to the final result, everything was handled with professionalism and care. The team arrived on time, was incredibly friendly, and clearly knew what they were doing. Their attention to detail was impressive—they didn’t rush and made sure everything was done perfectly. I also appreciated how clean and organized they were throughout the entire process. Communication was clear, pricing was fair, and there were no surprises. It’s rare to find a company that truly delivers this level of quality and customer service. I highly recommend Quality Pro Services to anyone in Charleston looking for reliable, top-notch work!
Lea B.
Mar 2026
Central Air Cleaner Service
They were amazing! Received an install $12500!! Couldn't be more pleased!
Tim B.
Mar 2026
Central A/C Installation
Fantastic experience from start to finish! Great prices and they made the experience very quick and hassle free. Would highly recommend!
Chris L.
Mar 2026
Heat Pump Installation and Replacement
These guys did an excellent job on a change out if you live in the Charleston area, give them a call.
Jocelyn B.
Mar 2026
Professional, proficient and great service. Would hire again!
Kristina G.
Mar 2026
Central Air Cleaner Service
Will came by to clean and inspect my unit before the summer heat hit and discovered that my drain pan was rusted out and leaking into my ceiling, causing major damage. I was shocked, especially since I had the motor replaced just a month prior and the previous company never mentioned any issues with the pan or pipes. Will caught the problem immediately, showed me photos, and clearly explained that the best course of action was to replace the unit. He was incredibly professional and provided very reasonable quotes. Just two days later, he returned with his team and completed the full replacement quickly and efficiently. Not only did he help lower my future energy bills with a more efficient unit, but he also saved me from what could have been a catastrophic ceiling collapse. I truly appreciate his honesty, expertise, and prompt service.
Response from Quality Pro Services
"Thank you so much for sharing your experience! We?re thrilled that Will and the team could catch the issue early and provide a quick, professional solution. It means a lot to hear that our honesty, expertise, and efficiency made a difference and gave you peace of mind!"
Jennifer B.
Mar 2026
Central A/C Installation
We had an excellent experience with Quality Pro Services. They were punctual, professional,, and very knowledgeable. They explained what they were doing throughly. It was clear that they are about customer satisfaction. I highly recommend them for high quality HVAC services.
Response from Quality Pro Services
"Thank you so much for the kind words! We?re glad our team could provide a professional, knowledgeable, and thorough experience. Your recommendation means a lot to us!"
Nick G.
Mar 2026
Central A/C Installation
Installed a new central AC unit, and we couldn't be happier! The technicians were very professional, polite, and respectful of our home. They arrived on time, worked quickly, and cleaned up everything before leaving. They even took the time to show us how to use the new thermostat and explained the maintenance steps. Highly recommend!
Response from Quality Pro Services
"Thank you for the wonderful review! We?re glad our technicians could make the installation smooth and stress-free while taking care of your home. We truly appreciate your recommendation and are thrilled you?re happy with your new system!"
David T.
Mar 2026
Central A/C Installation
Fantastic group of guys to work with. I knew my system needed to be replaced and they gave me several options to choose from, explaining the features and benefits of each. Will, the manager, was very helpful, answered all my questions, and once I made my decision, they scheduled the change for a couple days later. The crew arrived on time, removed the old system and installed the new in less than one day. Will even came by to make sure that all was going well. They were very respectful and careful to leave no mess behind, covering their feet and putting plastic down between the door and attic access. I couldn’t be more pleased with the job they did and the value I received.
Response from Quality Pro Services
"Thank you so much for the detailed feedback! We?re thrilled to hear the process was smooth and that our team, including Will, could make everything clear and easy for you. We truly appreciate your kind words and are glad you?re pleased with the installation and service!"
Bay M.
Mar 2026
Central Air Cleaner Service
The HVAC technician who came out for my central air cleaner replacement did an outstanding job. He showed up on time, explained everything clearly, and made the whole process quick and stress-free. You could tell he really knew his stuff… He also took the time to answer my questions and even gave a few helpful tips to keep the system running smoothly. It’s hard to find reliable, honest service like that these days. He didn’t try to sell me the most expensive product but the one he said was best fit for my needs. Highly recommend if you want the job done right the first time!
Response from Quality Pro Services
"Thank you so much for your kind words! We?re thrilled to hear our technician provided clear, knowledgeable, and honest service while making the process stress-free. We truly appreciate your recommendation and are always here to help keep your system running smoothly!"
Phil G.
Mar 2026
Electric Furnace / Forced Air Heating System Installation
Great company to work for. Feels like a family here.
Keith B.
Mar 2026
Central Air Cleaner Service
2 technicians showed up and were very thorough. They took pics of evey step before and after. Explained everything to me so understood exactly what they were doing and any issues that were found. I had work done by other companies and never have had the great service I had with QPS!
Response from Quality Pro Services
"Thank you so much for sharing your experience! We?re glad our technicians could provide thorough, clear service and walk you through every step. It means a lot to hear that we stood out and delivered the kind of service you deserve!"
Daniel T.
Mar 2026
Central Air Cleaner Service
We had a great experience with Quality Pro Services. They replaced our central AC system and made the whole process way easier than we expected. Everyone was friendly, professional, and easy to talk to, and they did really solid work. Everything was finished in a timely manner, and the new system has been working great. We are very happy with how it all turned out and would definitely recommend them.
Ashley T.
Mar 2026
Central A/C Installation
We recently had our full central AC system replaced, and the experience was excellent from start to finish. The crew was professional, on time, and explained everything clearly before getting started. The installation was done efficiently, and they made sure everything was working properly before they left. The new system is running great, and we can already tell a huge difference in comfort. I would definitely recommend Quality Pro Services to anyone needing HVAC work.
Response from Quality Pro Services
"Thank you so much for the detailed feedback! We?re thrilled to hear your new system is running great and that the installation process was smooth and professional. We truly appreciate your recommendation and look forward to serving you in the future!"
Aaron C.
Mar 2026
Central Air Cleaner Service
They were fast, friendly, and professional. About all you can ask for and then some!
Abby P.
Mar 2026
Central A/C Installation
Customer service was fantastic! They got the job done quick and my new ac works great!
Response from Quality Pro Services
"Thank you! We?re glad to hear you had a great experience and that your new AC is working perfectly. We truly appreciate your support!"
Sarah R.
Mar 2026
Central A/C Installation
I had Quality Pro Services at my home and they were amazing! Respectful and not pushy, they made me feel like they were looking out for me. I'm a single Mom and don't have all the money in the world and they were amazing!! I recommend them to everyone around!!
Response from Quality Pro Services
"Thank you so much for your kind words! We?re so glad you felt comfortable and taken care of ? that?s exactly what we strive for. We truly appreciate your support and recommendation!"
Licensing
Insured
Licensed*
Trade License Number
1148
Trade License Locale
SC
Trade License Expiration
06/30/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Quality Pro Services is currently rated 5.0 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 12:00 AM - 11:59 PM
Sunday: 12:00 AM - 11:59 PM
Quality Pro Services accepts the following forms of payment: CreditCard
Yes, Quality Pro Services offers free project estimates.
No, Quality Pro Services does not offer eco-friendly accreditations.
Yes, Quality Pro Services offers emergency services.
Yes, Quality Pro Services offers warranties.