Queen City Fireplace

Did a great job building a wall and installing a fireplace and mounting the TV on the wall and painting.

Very prompt and competent. Was unable to activate gas log set and QCF&OL spent considerable time attempting to diagnose and lead me through self-help on the phone. Ultimately it required a service call. In addition to fixing the problem, improvement were made to the log set configuration that made it far more attractive than as had been originally installed by another firm.

Queen fireplace was professional, prompt and very knowledgeable about the job I had requested them to do.

I recommend them because they were quick and they fixed the problem we didn't have to worry about vacuuming or anything because they fixed the problem. They had excellent service

Timely and very professional. Cleaned up after the job. Was a pleasure to work with.

Alex was extremely professional and accommodating. He was also nice and easy to talk to.

Wow !! They came diagnosed the problem and fixed my gas logs in the same day this technician was knowledgeable friendly and efficient. I will spread the word about this service call to my friends and family! Queen City fireplace is a must for all your gas fireplace needs!! Great job thanks a million!!

This was such a great experience we got our gas fireplace working again but it looks better than it did when it was installed!

Alex was prompt and courteous. He called and updated me on his arrival. He told me what he was doing each step. And made our fireplace look brand new! Very pleased!

He knew his stuff

Alex was fantastic. Polite, quick and super professional. Explained everything to me, even cleaned up!

The tech was on time and had the gas logs up and running in 30 minutes. I would definitely recommend them to family and friends.

Had a professional and great experience could not have asked for better . I will let my friends and neighbors know about the good service I will use them again

I was completely satisfied with my repair job. My repair person, sorry I can't remember his name was great. He helped me understand some things about my fireplace.

Great Company! Courteous, Fast and efficient!

Communication was excellent. Easy to work with Alex, all round good guy.

The repair work was performed by the business owner Alex, who texted when he was on the way. He only completed what was needed saving me $400 from the initial proposal. He found several gas leaks that were previously undetected, installed a complete gas control system on one fireplace, a remote starter and adjusted the gas/air mix to make the flame taller and more natural. Everything was completed in a very efficient manner. If you are looking for someone to repair your gas fireplace, I highly recommend Queen City. Ask for Alex.

Queen City walked me thru the repair so that I could fix it myself.

Alex replaced our two fireplaces last year and we so enjoyed them throughout the winter. He checked and found a small leak this week and repaired at no charge. We are ready for winter. We highly recommend Queen City Fireplace. Alex is responsive, knowledgeable, and very nice to work with.

Prompt response time & arrival ! Excellent service !!

Great service! Friendly staff, inspected my fireplace ensured no gas leaks, Replaced burn media, cleaned the glass, And just provide an overall great customer experience . He was very aware that I am hearing impaired and spoke directly to me to make sure I understood.. I will highly recommend this company.

Quick response and pleasant service.

Alex was great. He came out on Saturday to take of our problem. I would highly recommend him to anyone.