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Learn about our screening process88% Recommended
24 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- EXCELLENCE IN SERVICE & REPAIR
- CUSTOMER SATISFACTION
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Cost Information
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 344 reviews
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1/12/2021
Thank you for the service.
1/5/2021
The owner Amir made himself available to me with his direct line if I had questions. I really appreciated that. Bart and Victor came and gave me a fair estimate for free. Great company highly recommend ð ð
Response from Company:
Thank you for giving us the opportunity to earn your business. We hope to continue a long last customer relationship with you. Also please take advantage of our online special $1000 off any new system replacement installation. Have a great day !
1/5/2021
Great company to work with Altin was very knowledgeable. Fixed my issue fast.
Response from Company:
Thank you very much for your review. We are extremely happy we was able to help you with your heating needs. Please contact us if you should need any further assistance. Please also take advantage of our free upcoming season start up. Since your are a new customer and it is a special we are running for all new customers this month 2021.
11/28/2020
I asked the company to come and fix my heat. I assured Alton that the heat comes on then goes off. The guy Alton came and he spent less than 30 minutes and called his boss Amir(owner). Amir told him to tell me I have two options. I can spend $2,800 to replace the controller, and a transformer or I can pay $4,800 to replace the whole burner. He was on the phone with the owner Amir, and he told me to call the office to get a better deal. I am saying why cannot I just talk to Amir now. He gave me some backward talk about the manager can give you a better deal, and she would need to get approval from Amir...again why cannot I talk to Amir directly right now. The issue is I had another 5 Star rated technician came and told me nothing is wrong with my transformer nor the controller, he spent all of 3 hours to diagnose the problem. He told me that the issue is the oil line, not the transformer nor controller. He specifically stated that the oil line is damaged. Alton did not take a look at the oil line and we would have paid a minimum of $2,800 to replace something that was not broken at all. In fact, if the line itself is damaged(which he never checked) then we still would not have heat after he replaced the working parts. To mention, the transformer is $75 and the controller is $90...so there is an abhorrent lie. Do not trust and always get a second or even a third opinion.
11/24/2020
This company just tried to scam me. My HVAC system had the LPS light go off, so I hired them. Their tech came and told me it costs 2600 to repair this issue by doing a leak system. It did not fix the problem, so they came back and told me it costs another 7500+tax to fix this. I was furious, so I hired another company to take a look. This other company's tech came and fixed the issue within 30 minutes.
Response from Company:
We regret that this happened. Sometimes mechanics have work this way by fixing what is the evident. In this particular case the customer had very low refrigerant and it is not only illegal but unprofessional to refill an empty unit knowing that the tocsins from the refrigerant can leak out .We recommended to have a Leak test to be done. A proposal was given with pricing and the customer agreed to the work being done . We always test the systems before leaving a job site send and unfortunately the next day the unit stopped working. The customer asked for a replacement price and so we did just that of course with the incurred price as a deduction . Then he went and got another company to give a second opinion and they found an actuator failure . These types of issues are very common but given that a replacement price was given we did not look into any other failures. The customer then chose to use the second company to repair the system and then suggested that the leak did not need to be fixed . Unfortunately these are not options for a technician to overlook . This is a law and is not an option. The leak test needed to be fixed regardless and the second company would have done the same . We offered a deduction for the costs but the customer declined. We always try and make the best out of any situation and we want our customers to feel confident in our technicians abilities. We have a very high satisfactory rate and we hope to make more customers happy throughout this year . Thanks
10/15/2020
Professional owner and work. Office staff could be more "on top of things".
9/11/2020
Very professional and determined to gt my business. They came first AM the day after I called. My technician got right to it and had me up and running in minutes. Quality work.
9/2/2020
Quick response. Came on time. Went over little details. Professional knowledgeable. Job well done. I would definitely recommend.
8/11/2020
I am very happy with the response and they saved me a lot of money diagnosing a much simpler problem than what was originally thought. The Service Technician was top notch.
8/10/2020
Quickly diagnosed and fixed my AC problem.
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