- Residential Work
- Commercial Work
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95% Recommended
42 Years In Business
Company Details
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Service Details
Areas of Expertise
- Gas Boiler Installation and Repair
- Plumbing for Additions and Remodeling Projects
Cost Information
- Trip Charge May Apply
Reviews
Write a ReviewThese guys are a class act. True experts in their field; and A+ customer service. I hired them after my water heater failed. They were able to come shortly after for an estimate and installed the new top of the line heater next day, on a Saturday no less! I really enjoyed my interactions with them and they were able to fully answer all my questions. They even went above and beyond fixing a few minor issues too. My wholehearted recommendation!
Rob and Rob Jr are the best plumbers on Staten Island. We were referred by a friend for what we thought was a small leak under our sink but turned out to be much worse. We panicked but they came right away and assured us that they had everything under control. Rob and his son are perfectionists. They go above and beyond to not only fix the main problem, but to also look around and make sure there are no other potential issues. They definitely saved us thousands of dollars in future repairs and I’m so happy that we trusted them to work on our kitchen, install our water heater, and connect our gas appliances. They may have even saved our lives, since they found that our dryer vent was disconnected and we were being exposed to carbon monoxide that other companies never detected during inspections. My family and I are forever grateful for Rob and Rob Jr. if you are looking for a master plumber, these are your guys. Good luck finding someone more honest and professional than they are. Highly recommend and would give 10 stars if I could
I hired them 2 years ago to install 2 eater heaters, they did a great job and gave me a fair price. recently I hired them to fix my Kohler Rochelle toilet. The water kept running. They suggested I buy a new toilet but this kind discontinued and I couldn't find the same color to match the bidet, tub and sink. I thought if I buy new sink with cabinet new bidet and toilet would have coast me around 2000 to 2500. Well this was too much for me. So I settled on fixing it, The part was almost $ 400 if I order it but Rob said he will get the right one. I agreed. I waited a week and a half for the part, apparently the store employee didn't order the part so Rob asked them to order and ship it over night. He knew I was not able to use the bathroom. Rob came with his son on 7/1/20 at 11 am. started working immediately. Finished at 2 pm, 3 hours work. He not only replaced the part and soldered the flush handle because he couldn't find that part. Readjust the water line and reset the bowl in bed of plaster. He did a great job. I made a mistake, I should have asked him to give me an estimate but I knew he is a good guy and from prior experience he was fair. He also should have told me how much it is going to be . I expected the most even if he over charge me $ 1200. When he gave me the bill I almost had a heart attack . $ 2000 dollars???? I could have changed sink toilet and bidet for that price. I wouldn't have bought Kohler , other brand less expensive. I paid it. I called him after he left because I really felt cheated and taken advantage of. I am disabled on a very limited income .My stupidity that I trusted him. When I called him and he started screaming at me, he said that I had 2 masters working on the toilet , him and his son and apparently my type never dealt with masters. I told him that he did a great job but I felt that he over charged me. I told him I am thankful for what he has done but $ 2000 dollars!!!! my son was shocked when I told him how much he charged. Rob started screaming at me and said " YOUR SON...YOUR SON" and kept on and on that no one would have done this job except him " THE MASTER" he said will give me the check back and adding insults. I said no , I never wanted him to do a job for free, I just wanted a fair price. I always pay never take advantage of people. I couldn't take his insults anymore, I said thank you,God bless and good buy. Rob taught me a good lesson, NEVER EVER TRUST ANYONE. Get an Estimate . I never write bad reviews even if I was unhappy with a job but this time I just couldn't . Rob is a very good plumber, I give him credit. I still think highly of him . I hope that the toilet keep working for years to come.
You were told to replace the bowl. The parts were 600.00 that were specially ordered . To rebuild a bowl from 1983 requires experience and know how skill. Another company would not have been able to make this happen and you would have been replacing 4 fixtures instead. I stand with the quality of my work , maybe you should call someone else and see where the cheap price gets you.
I adore them!!!!!! Wonderful people, great work. One of the best experiences. I feel very fortunate to have come across them. Thank you so much!!
Welcome to Our World, Old School Plumbing Father and Son, We Are Here for You. Thankyou RB.
Extremely knowledgeable.
What's the best way to market a service? Show up the day your called and fix the hot water furnace so it's warm again. And do it rapidly and for a good price. Thanks Robert Works even better when there is a family party and 3 Staten Island homeowners there who all ask for contact info afterward.
TY David Doing it to the best of my ability, TY RB
Nice people, would highly recommend .
When you hire RB Mechanical, you are hiring Bobby and son Rob and that is who you get. They are expert professionals and perfectionists. The first time I called them, years ago, they did not know me, and yet they came as swiftly as possible ,in the dead of winter to resolve my steam boiler heating emergency. They have since replaced that old steam boiler, replaced rotted pipes, cleaned sewer lines, etc., and they always leave the place clean and neat. Bobby and Rob are also gentlemen! Do not hesitate to call them.
Thank You Pat, We are here for U as Always God Bless U and Family. Rob and Jr
They did an excellent job
Most people on this site know that hiring a contractor for any kind of job is a daunting task - there is a lot of second guessing and unsureness. So after much research and agonizing about who to hire I decided to go with RB Mechanical and I am extremely happy that we did. The quality of work performed by Rob and his son last Friday to replace a leaking water heater was phenomenal. A great father and son team that work very well together, both are very knowledgeable and personable. Rob pointed out several problem areas in and around the water heater that should not have passed inspection when the house was built. Not only did he fix the problems with no extra charge but he was very patient and explained in layman's terms aspects about the job that may have flown over our heads if not for his patience and great communication skills. I would definitely hire them again for any future projects and have even taken a picture of their business card so that if any neighbors have plumbing issues I will have the information at the ready. To sum it up this is a company that stands by the quality of their work and it shows from the very first phone call to the minute they finished the job.
Thank U for All Rob and Rob jr.
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