R. Chase Enterprises

In the process of going to court seeking a full refund plus damages. We paid R Chase Enterprises (under the business of Elite Concrete Floors) to pour a new self-leveling, stained concrete floor in our basement. After numerous issues, I am left with a floor where 25 percent did not properly adhere to the existing slab and the entire floor needs removed and redone. I paid for a second opinion who concluded that, along with other issues, the floor had not properly been prepared. Rick attempted to remedy issues as they arose throughout this job; however, in the end I am still left with extra work/costs to remove the concrete he poured and start anew.

Had some bubbles and area where the epoxy did not stick. He stated he warrantied the floor. I called repeatedly and it took him 6 months to finally come out to look at the job. He stated he needed to order the close and would come back the next week and that was 6 weeks ago. I am still calling but leave a message and he has not called. I feel he did a good job initially but customer service is nonexistent.

Lousy workmanship, not thorough, sealing driveway , miss a lot areas lousy

This is 2nd job I had R. Chase to. Very good job, quality and stands up for years.

*IN THE PROCESS OF GOING TO COURT* R Chase Enterprises, which also goes under the name of Garage Floors & More, and C Chase Enterprises is run by a man named Rick who will take your money not completing the job correctly, and you will never hear from him again. Rather than drag out the entire 5 month ordeal this year from when we had it done, here are the highlights of this man's work ethic and professionalism. Came to Apply new epoxy to garage floor, with agreement to ensure proper draining of water into center floor drain (agreed upon in contract and email) 1st attempt: Not done correctly, too much was put on one side of drain, not enough on the other causing all water to pool in the corner of drain, and not actually drain. Various patches were not clear coated over. Side trim completely missed in spots. 2nd Attempt: Put flake down on parts he missed before, never clear coated these new parts. Attempted to fix parts that were raised before as well as the issue around the drain. 3rd Attempt: He came out to fix the area he did wrong around the drain, sanding/grinding down the area. He put more material down, on one side, and still not enough on the other side. And to finish it off, he clear coated over this area, and the areas he missed before. What did Rick decide to do? HE CLEARCOATED OVER THE DIRT ON THE FLOOR!! Yes, where there was dirt on the floor where he worked, instead of wiping it off with a rag, he clearcoated over the dirt in 6 different spots sealing in the dirt forever, which is immediately noticeable from standing outside the garage. His response? "Well, the garage floor was dirty when I arrived to work on it that day." Yes, obviously as we drive on it, but instead of wiping the areas he was going to clear over, or even asking me to do it, he clearcoated over the dirt that he created from sanding.*We have pictures of everything stated here as well as the 10+ emails that he has not responded to. STAY AWAY FROM THIS MAN

They did a great job in a timely fashion. I would highly recommend them.

definitely hire this company - they know their product - they completely converted my cracked concrete into a pleasant useful surface. a little short on amount of time they are willing to spend on communications

Rick was very responsive and made sure everything was done as stated in our contract. A very good value for the money.

Love the look in our laundry room. Rick was prompt and efficient. In 2 days the job was completed. Will use him again to do our garage.

Completed job in a timely manner, floors look great.

Rich was prompt and completed the job on time. I had a very tight time frame to get this project done and he was able to get this completed as committed. I recommend him to others.

Contractor not very personable. Hard to get three words out of him. Work ok. A little sloppy.

Great job! We love the new look of our patio

R. Chase

Excellent job. Performed work as promised; when promised.

Rick resurfaced our 45 year old, seriously weathered garage in June 2015. His work was excellent and reasonably priced. We are very please with the results and love to show it off. It's far easier to keep clean now.

Excellent work...on time and professional. Everyone loves my garage floor !

Floor looked great. Had other issues though.

Rick communicated with us thru email with the job date as the weather around here has been very wet. He was on time to the minute to do the job.I'm waiting to hear back from him as there is a small area that wa missed during the clear coat application but I have confidence he will take care of it. Yes I would hire him back to do other work for me.

Promised 95% dust control, This didn't happen. Clean up was extensive.