RH & MS, LLC

4.63 |37 Verified Ratings
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RH & MS, LLC

4.63 | 37 Verified Ratings
Write a Review

504-541-8643

875 Bellemead
Gretna, LA 70056
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Profile
RH & MS, LLC


We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of general contractor home and commercial improvement services that are customizable to each individual project. We specialize in additions and kitchen remodels as well as A/C and Heating , but also offer a wide range of expertise for a variety of other projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction! Mission Statement: The RH & MS Family Business is committed to providing superior service and products which consistently exceed industry standards. We have a long tradition of trust with our costumers. RH & MS, LLC's mission is to be the premier contractor in our our city by remaining true to our customers and providing superior service and quality of work which consistently exceed the industry standards.

Achievements

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Service Area

  • New Orleans
  • Metairie
  • Gretna
  • Harvey
  • Chalmette
  • Marrero
  • Arabi
  • Westwego
  • Meraux
  • Belle Chasse
  • See All >

Services Offered

Additions & Remodeling
  • Major Home Repairs
  • Basement Remodel
  • Bathroom Remodel
  • Garage Remodel
  • Kitchen Remodel
  • Build an Addition
  • Major Renovation - Multiple Rooms
Air Conditioning
  • Central A/C Install
  • Central A/C Repair
  • Central Air Cleaner Install
  • Central Air Cleaner Repair
Carpenters
  • Carpentry Framing Install
  • Carpentry Framing Repair
  • Interior Trim & Moldings Install
  • Interior Trim & Moldings Repair
  • Wood Stairs & Railings Install
  • Wood Stairs & Railings Repair
  • Build Closet
Decks
  • Deck or Porch Build or Replace
  • Deck or Porch Repair
Disability Services
  • Disability Remodel
  • Disability Ramp Build
  • Disability Ramp Repair
Electrical
  • Home Addition or Remodel Electrical Installation
  • Electric Outlets & Fixtures Install
Fans
  • Attic Fan Install
  • Attic Fan Repair
Fences
  • Wood Fence Install
  • Wood Fence Repair
Flooring & Carpet
Heating & Furnace Systems
  • Thermostat Install
  • Thermostat Repair
  • Ducts & Vents Install
  • Gas Furnace - Repair
  • Electric Furnace - Repair
  • Electric Furnace - Install
Plumbing
  • Plumbing for Home Addition
Siding
  • Exterior Trim Install
  • Exterior Trim Repair
Tile

Areas of Expertise

  • Major Renovations - Multiple Rooms
  • Addition to Existing Structure
  • Basement, Bathroom & Kitchen Remodel
  • Tile and Porcelain Install
  • A/C and Heating

Product Brands Used

  • Rheem

Quick Facts

Business Hours
Monday:
7:00 AM to 7:00 PM
Tuesday:
7:00 AM to 7:00 PM
Wednesday:
7:00 AM to 7:00 PM
Thursday:
7:00 AM to 7:00 PM
Friday:
7:00 AM to 7:00 PM
Saturday:
9:00 AM to 5:00 PM
Sunday:
10:00 AM to 3:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1975
Memberships & Affiliations
  • Member of the New Orleans Chamber of Commerce
State Licensing
Trade: Residential Construction
License #: 885759
Expiration: 03-22-2020
Trade: Home Improvement Contractor
License #: 557121
Expiration: 07-16-2019
Insurance
Type: General Liability
Amount: $0
Expiration: 03-04-2020
Type: Worker's Compensation
Amount: $0
Expiration: 07-13-2019
Awards
  • Louisiana Contractors Accreditation Institute
  • A+ Rating with the Better Business Bureau
Screening
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Photos
RH & MS, LLC


My Work
15 Projects
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Ratings & Reviews
RH & MS, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 37
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5.0   |  
Review by in New Orleans, LA
Great workmanship and communication throughout the complete renovation of a Katrina derelict. The entire project was finished in just a few months which even spanned the holidays at the end of the year. From start to finish, they were extremely and efficient and the final product was amazing ! I would definitely hire Mike, OB, Jack, and their entire team again !!
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5.0   |  
Review by in New Orleans, LA
I hired RH & MS to turn my flip house into an AirBnB . I contacted a few other contractors on Homeadvisor as well. First, some never showed up for the scheduled appointment and others did not even contact me back after meeting them. I was a bit skeptic about reviews I have seen, but after meeting with Michael Saulino and his superintendent, I was very comfortable hiring him. RH&MS is excellent. They did a total remodel/ upgrade of the house, bathroom, floors, kitchen, lights, some roof repair and some doors, trim and molding etc. Mikes is an expert in his field. The crew is very good. I was impressed with their quality of work and the focus on the details. They were always on time and very dependable. Mikes bid for our remodel was very fair. They are straight forward and kept me in the loop all the time with daily pictures, text messages and calls. It was a big win win for both of us. Because of the quality of work, I am planning on hiring them again. From my experience I highly recommend RH&MS regardless what other reviews say.
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5.0   |  
Review by in New Orleans, LA
They were very friendly and professional. Very trustworthy. Did an excellent job throughout the process. Cost was reasonable and they had everything done within 3 weeks!!!!! I originally called Mr. Mike for some demo work but with his quotes - and my comparing quotes - i saved money overall by using him for everything i needed (new floors, custom cabinets, painting etc). He had great suggestions for the projects. He really does take pride in what he does. They even wanted me to look over everything for a few weeks to make sure I was happy with everything and if there was anything they overlooked. I highly recommend them (and I already have to quite a few of my neighbors and friends). You will not be disappointed. He takes the headache out of everything and makes the process easy because he knows what he's doing and talking about. I can't say enough good things about Mr. Mike, his wife and his staff!!!!

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5.0   |  
Review by in Gretna, LA
This company was extremely professional and efficient. They were very respectful and cleaned up every day. They treated my property as it was their own. Good to see somebody taking pride in their work. We hired RH & MS, LLC to install a bathroom in the master bedroom. They installed a shower, a tub, toilet, vanity, tiled, painted and build a linen closet, plumbing and such. My wife came in with very high expectations from one of these TV shows and wanted everything look exactly like the TV shows. This company was working with me on my budget and it's appreciated. They did their very best on the small budget I had. I was given estimates as well as a list of tasks completed. Every question I had was professionally answered. They might be a little more expensive than others, but they are fully insured and licensed and have pictures to show past work done, which was very import to my wife. I will recommend them to anybody. Good hard working people. The most dependable contractor I ever worked with. I will have more work done in the future and I sure will hire Mike and his crew again.
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1.5   |  
Review by in Gretna, LA
We decided to hire this contractor for a bathroom renovation after reading several good reviews about their work. The contractor responded very quickly to our request for a quote, came to our home and gave me a written quote that included the cost of materials. My husband and I decided to get the project started at the beginning of November. When the crew arrived, they were very polite and respectful and began the demolition process. Once the project was underway, we began to notice some descripincies in what we were told would be included in the materials cost and what we would be responsible for. Once the project was complete, there was a large gap between the tub and the tile that the carpenter filled in with grout. The perimeter of the inlay soap niche, which was built into the wall, had exposed tile because they did not put boarder tile around it. They tried to tell us that they had suggested a border tile but we had no idea what they were referring to as this was our very first renovation project. So now the soap dish overall looks incomplete. We had also discussed having floating shelves placed above the toilet, however that was never done. We also noticed that there were mismatched chrome finishes in the tub, that they added at the last minute, although the rest of the finishes were brush nickel. Upon receiving the final payment for the project, the contractor told us that he would look into the mismatched tub stopper, and overflow valve and get back with us, but he never did. Overall, we are very disappointed in the final product as this contractor made no efforts to ensure we were completely satisfied with his team's work. I also believe we overpaid for less than stellar work. Once he was paid, we never heard from him again. I would NOT recommend this company regardless of the number of favorable reviews he has online.
Response by RH & MS, LLC: Dear Mrs. Evelyn S: I believe there might be some confusion in regards to your bathroom renovation. Your contract was written very clearly for you to understand on what will be done workwise and what is covered in regards of materials. You signed the contract and you do have a copy of it. As a matter of fact, 2 change orders were issued, which you also agreed upon and signed. I personally went to the store with you for you to pick out everything for your bathroom that was listed in our contract. That the chrome pieces in your tub don?t match is not our fault they came with the tub (overflow and drain). Your husband came to the house and we showed him a stopper that he could purchase afterwards and put in himself. We are not Designers. We install what the customer choses. We also added a custom chair rail and didn?t even charge you for that. We also installed towel holder and paper holder with no extra charge as well as extended the scope of work on the closet, because you changed your mind on what you wanted. This is all uncharged labor cost to us. You were home every single day the project was going on and we were in constant communication with you throughout. Before we even started tiling, we told you numerous times (3 times to be specific) that you purchased FLOOR TILE and that they do not make bullnoses for these tiles and told you how it would look without bullnose around, but you wanted that specific look and didn?t change your tile selection. We held the tiles to the wall to give you a visual and suggested for you to get a ½? flat border tile to give it a more dressed up look overall. You never got the border tile and actually told us ?that we deal with it later?. We had no idea that you would not know what we were referring to, because you never asked or told us and didn?t mention anything to us when we started tiling. You also never purchased the shelves for us to put in and didn?t even mention anything to us about them after we finished our work, so our assumption was that you changed your mind and didn?t want them. You were supposed to purchase the shelves online, because the shelves you chose are not available in stores. We also specifically prepped the wall behind the toilet so it would support any kind of shelving solution you pick out to be installed. The ¾? grouted gap between the tub and the tile is due to the fact that your existing walls are not square and the gap would have either been there or on the other side. You cannot cut a tile to ¼? ? 3/16? because it would break while cutting it. We are more than willing to come back and install some white ¾? corner round trim around the bottom of the tub. Our contract clearly states that with receipt of the final payment our contract is considered finished. If you had any problems whatsoever we feel you should have mentioned that to us. Never once did you let us know that you are not satisfied with any part of the renovation. As a matter of fact, after we finished,

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1.0   |  
Review by in Kenner, LA
Mike and his crew tackled several projects at my house and a lot of the work was satisfactory but one particular issue is ridiculous and I can't get the company to return my calls or texts. They installed a hot water heater in my attic but did not run a hot water line from the new heater to the kitchen sink. I haven't been able to reach them to talk to them about correcting this problem and I'm very frustrated.
Response by RH & MS, LLC: Dear Ms. C. [Consumer name withheld at their request], I am a little taken aback being contact today, April 18, 2018, by HomeAdvisor and learn that you changed your former satisfied review to being not satisfied at all. We finished work in your house on October 20th , 2017. We contacted you on October 31st, 2017 and checked if everything was in working order and asked if you would like to leave a review. You did so on November 10th, 2017. It was a nice review, because you were satisfied. In your recent review from April 18th, 2018, you stated that you cannot get in touch with us, but you need help because the water heater was not hooked up to your kitchen sink. We just went thru all our telephone records and emails. You NEVER called us, left a voice message, a text message or an email, therefore we did not know that there was a problem at all. We worked in your house for over 2 months, and did some major renovation. Do you really expect us not to return any of your attempts to contact us for something minor like a not connected waterline? Now, 6 month after the work was completed to satisfaction, you decide that you cannot reach us? Our email has not changed, our telephone number has not changed and the contract even has our business address on it for you send us a letter. However, after receiving your unexpected complaint today, I did contact you immediately as well as my subcontractor, who is the state licensed plumber that did the work, to get your hot waterline hooked up. I even send you his contact information, so you can contact him yourself if you feel like it. In closing I would like to say that I am very sorry that you feel that the only way to get in contact with us is by giving a bad review but be assured that we do stand by our word and will make this right for you. I also would like to mention that I am not very happy with HomeAdvisor at all. Reviews are being changed without the contractor even having a chance to correct a possible problem. HomeAdvisor tends to the customer but not the contractor at all. Customers are being contacted and after verification reviews are posted and only one review will be posted, overriding older reviews. HomeAdvisor does NOT contact the contractor to get their side of the story. HomeAdvisor is a paid service for the contractor, but we cannot get the same treatment customers receive, like a call back on verification for instance. Update 5/5/18: The customer was contacted immediately, a appointment was made and the hot waterline now works. We also made a personal phone call to customer and checked if everything is in working order which it is. MS

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5.0   |  
Mr. Saulino came to my house to review a project where another contractor had stopped working. We discussed the project and he gave me a written contract detailing what he was going to do and when. The project was completed professional and timely. Working with Mr. Saulino and his crew was a very enjoyable experience for my wife and I.
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5.0   |  
Review by in Gretna, LA
Mr Mike came to my to rental property to do some major carpentry work. From the floors to kitchen and bathroom remodel, he did a great job - this was a time and material job as I did not know how the money flow goes. Every week I had my invoice with supporting documents. Everything was straight forward - he had the crew there, the dumpster , porto-let and all what was needed to start. I even went to check his insurance myself (even though he did had it send from the insurance company), as I do no not trust anybody. Everything went well and I can charge even more rent as my property is up to date and to code. Thank you again Mr Mike for the great job you did.
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5.0   |  
Review by in Metairie, LA
We have had Mike Saulino and his crew do work on our rental home. 1. He responds immediately when you contact him. 2. He will schedule within a day or so to look at the job. 3. He provides a written estimate shortly after the site visit and then upon your agreement, he schedules the work and starts all preliminary set-up. His team arrived promptly at 8:30am and started the job. They were polite, knowledgeable and very efficient. This was a big job, as we were getting ready to rent the house back out within a few days. They did some outside repairs as well as inside, including soffits, fascia, siding, tile, sheetrock, carpentry work as well as some landscaping. We also had them replace some deck boards. Excellent job, professional, dependable & extremely competent. We highly recommend RH & MS, LLC for any type of construction job!
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5.0   |  
I have rental property in New Orleans and hired Mike with RH & MS, LLC. They redid the entire house with Hardi siding, installed a new front door and framed all windows, painted, installed new lighting as well. RH & MS ( Mr Mike) conducts their business like it is a business. He does what he says he will do and what our contract says. He kept us updated on the progress at all times. We checked out all his credentials before we hired him as well. We have had them to do two jobs for us and we are pleased with the work they did. Mike is very personable and we will continue to use his services. His crew is also very knowledgeable and very nice to work with.
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Showing 1-10 of 37
  Page 1 of 4

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