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36 Years In Business

Company Details

  • Verified Licenses

Contact

105 A Clark Drive
East Berlin, CT 06023

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
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Achievements

Service Details

    Areas of Expertise

    • Blown-In Cellulose Insulation
    • Fiberglass Roll and Batt Insulation
    • Residential Solar PV
    • Asphalt Shingle Roofing
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.7
    53 Verified Reviews
    • 5
      45
    • 4
      5
    • 3
      2
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 53 results
    0.50 Wesley S. Wilton, CT
    11/3/2020

    If I could give R. Pelton Builders, Inc. negative stars I would. I have worked with many contractors, architects, engineers and developers in my life good and bad. R. Pelton Builders, Inc. could be one of if not the worst company I have ever had the unfortunate privilege to work with. After signing up with them, they wasted almost 2 months of my time, misrepresenting timelines and expertise, mismanaging the process, communication and making multiple false statements along the way. I was clear from the outset that the time frame install the system was critical. They told me multiple times that permits had been filed when, in reality they never filed them at all. They did not even know the process to file permits in my town (another thing they had represented they had experience with) and did not even contact the town until the week we had initially targeted for the install. They told me they understood and had experience with Solar batteries. I had to design this part of the system myself because they had no clue what they were doing and were not even capable of effectively working with the vendor to design and solve for any issues that arose. They were terrible with communication, often telling me they would get back to me and never doing so. I had to chase them all the time. When you are spending any amount this would be unacceptable. I was spending over $100,000. 2 months into the agreement, after bailing on a site visit that I rearranged my schedule for, Michael P then called me to state that they would not install what they had agreed to and that Steve P (the owner) was no longer going to offer batteries as he did not trust them. But then I should just do the solar alone with them. I was clear from the beginning that the point of the project was to have a back up system not just a solar system. It seems to me that their plan from the beginning was to tell me what I wanted to hear and then pull the rug out from under me when the timing was such that I was in jeopardy of losing the full Federal Tax Credit and potentially the State incentives in hopes that I would adjust the install to solar only. Ultimately, they gave me no confidence that they were going to be able to successfully and properly install solar either. In my option and experience they are not to be trusted. My experience with them is that they are incredibly disorganized and inept, often gave me false and misleading statements and have real issues communicating at any level that would be considered acceptable. They also showed zero respect for my time or following through on what they had committed to do. All of this resulted in me losing time, money and expending a tremendous amount of effort for ultimately no reason. Simply horrendous on every level and I could not recommend a company less then R. Pelton Builders, Inc.

    5.0 Kathleen C. Hartford, CT
    9/4/2018

    They did an excellent job and the gutters look great!

    5.0 Steve L. Old Greenwich, CT
    2/8/2017

    The guys did a wonderful job in the small attic, and great work! The owner replied every questions in my email and really helped me understand different options.

    5.0 Steve W. Bristol, CT
    8/18/2016

    They arrive on time, went right to work and cleaned up completely after they were finished--very professional.

    4.5 Sandra D. Hamden, CT
    5/18/2016

    They worked fast and clean job. I appreciate it.

    5.0 Vincent W. Trumbull, CT
    4/14/2016

    Did job quickly and cleaned up after finishing the job. Very friendly.

    5.0 Willie P. Torrington, CT
    4/10/2016

    Pelton Builders is the epitome of customer service. They made sure that everything went "smoothe as silk". Eletric bill went down to $16 from $180 a month (5kw system=22 panels). Crew was very considerate of the plants I had around my garage when the panels went up, they cut down a small tree (close to ground level) where it would not interfere with panels. I can go on but you get the idea. My hat's off to you Pelton!! William P.

    3/21/2016

    They work with you to determine the best options. Very considerate and knowledgeable.

    5.0 Bernie N. East Hampton, CT
    3/1/2016

    The crew, Doug and Sully, were pleasant and professional. they did the job quickly and completely, sweeping up when done. I recommend them.

    2.5 Roland W. Windsor, CT
    1/26/2016

    Not very clean. Did good work. Did not pick up after just left.

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