RSM Custom Overhead Garage Doors

Goid

Went out of his way to fill my needs. Super happy with the results.

Fast response and quote.

Over and above normal delivery systems. Raymond has excellent knowledge, understanding, clarity and experience - truly exceeded all expectations!

Very good

Great Workers

They are very professional and competent. They did a very good job installing my new garage door and opener. They also explained quite a lot of the technology. Good job!

Awesome!

Extremely satisfied.

Easily scheduled.

Raymond at RSM was FANTASTIC to work with! My garage door broke in the late afternoon, in such a way that I couldn't open or close it. As an older single woman living alone, I was so scared that if some kind of emergency happened I wouldn't be able to get my car out of the garage. I conveyed this to the many companies I contacted through Yelp and Thumbtack. With the exception of RSM, I got messages saying they couldn't come until the next day, giving me their standard message about the $99 cost of the visit, plus the cost if I chose to have them do the repair. ONLY Raymond responded by offering to come at 6pm, charging $89 -- which included the cost of the repair -- and acknowledged that this was probably an easy fix (which was pretty clear to me, as well). He showed up right on time, wore a mask and kept his distance, fixed the door in just a few minutes, completely oiled/lubricated all of the joints and tracks, and was completely thoughtful and helpful! I was SO relieved not to have to be left for the night without a working garage door. I would ABSOLUTELY recommend Raymond and RSM -- you'll be very satisfied!

Our garage door was unfortunately broken during Christmas weekend. Raymond was able to do a video call to check what went wrong and give a quote over the phone. He came in two hours and spent 30 minutes to fix the door! Now I have a quieter, stable and safe garage door. I also recommended him to my neighbor that needs his garage door fixed.

On time and replaced my opener in less than an hour. Quality work, and explained the new unit to me completely.

Very professional. He finished the repair quickly.

The provider takes pride in his work, left workspace neat and clean and was very professional. he seems to have a passion for his work... he seems to love what he does.

Very professional first meeting and set a date to install within 2 weeks. Our job was large including removal of very old door and conversion into a double door garage. We are pleased with results.

I was in a hurry to change the garage door for my rental property, I told him about it to Raymond. He went in measured the door and he also matched the price with his competitor and installed on time. He walked me through the garage door maintenance steps.

great service and quick respond

great service and quick respond

Raymond was awesome. From the first time we meet him, he was personable, and on time and knowledgeable. He gave a great quote and and delivered within a few days of his original estimate of delivery despite being in the middle of a pandemic. We even added on at the last minute a new garage door opener. He did a great job, looks awesome and even threw in some extra hardware at no charge so my door could look like a real carriage door. If you want it done right, call Raymond.

Raymond was awesome. From the first time we meet him, he was personable, and on time and knowledgeable. He gave a great quote and and delivered within a few days of his original estimate of delivery despite being in the middle of a pandemic. We even added on at the last minute a new garage door opener. He did a great job, looks awesome and even threw in some extra hardware at no charge so my door could look like a real carriage door. If you want it done right, call Raymond.

Raymond is a total pro on all aspects of the job, including first impression, listening, outlining the plan, responding to texts, having ALL the time saving, battery assisted tools (15?), on all 3 visits, a patient mentor of his helper, fixing flaws/unknowns at no cost, and paper work = none- all email. After the estimate, my experience in performance appraisals let me abandon my 3 bid rule and give him the job. I was correct in doing so.

Raymond is a total pro on all aspects of the job, including first impression, listening, outlining the plan, responding to texts, having ALL the time saving, battery assisted tools (15?), on all 3 visits, a patient mentor of his helper, fixing flaws/unknowns at no cost, and paper work = none- all email. After the estimate, my experience in performance appraisals let me abandon my 3 bid rule and give him the job. I was correct in doing so.

Nice & clean

Nice & clean