RT Olson Plumbing

If I can give this plumbing company zero stars I would. I had a slab leak, and this company came out for leak detection. I was told that I have two leaks and they cut two lines. They were charging almost 65000 for rerouting two lines. My insurance company also brought their own plumbers and did their leak detection and they found only one leak. The adjuster called RT Olson a fraud company and he almost declined my claim. The insurance refused to fix the two cut lines. They only covered one line and I had to pay for the other line out of pocket. I asked RT Olson to fix the other line that he cut and was not leaking but he refuse to take responsibility. Then he send me an invoice for the leak detection and threatens me to take it to collection and add extra fees. This company is a fraud.

I have been using R T Olson Plumbing for all my properties for almost 10 years now. I wouldnâ t think of calling anyone else. They are reasonable, on time, and professional. On more than one occasion they have gone beyond what one would expect for superior customer service. â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸

Every thing was done to my satisfaction.

They were friendly and punctual. The price was better than any other quotes I received. The work was satisfactory and very clean, so yes I would recommend them to others.

Employees were very courteous, answered all questions & very efficient. I liked the way Chris & Gavin took the time to make sure every thing was as clean as they found it. Very pleasant company to work with, recommend highly.

This team is remarkable! Their customer service is terrific. Their knowledge of the correct procedures to use was spot on. I had a slight problem after the major issue was completed. They came back twice to be sure it was fixed.

Very knowledge on the workmanship!!!!

Courteous knowledge made aware of arrival

very friendly and helpful

Cool people, quickly contacted and us took care of our needs at a great price.

Just after Thanksgiving I got estimates for replacement of my leaking garbage disposal. With this company, I paid almost 1/2 of the other estimates. His team member (Nick) came and replaced it in a very short time. Very professional and courteous. Before December was over, I needed a new hot water heater. I called Bob ~ one team immediately came out to assess what was needed. The next day the equipment was delivered and another team came & replaced it, leaving the area cleaner than they found it. Because the extended warranty I opted for was not immediately available from the manufacturer, Bob informed me I would not have to pay until that was received. Once it was available, Bob Olson himself came out to assist with filling it out & attaching the sticker to the new heater. I could not be happier with Bob and his crew members - this will always be my plumbing choice and I would highly recommend them to anyone needing assistance with plumbing issues. Thanks Bob!!

Bob and his team of experts delivered the highest quality money can buy. In addition, this company also gave me excellent customer service, punctuality on the job and timeliness of the job performed. Bob and his team were very knowledgeable and addressed all my concerns from start to finish of the job. Bob even followed up after completion of the job to see if everything was working. Currently, you rarely find a company that delivers all these qualities in one package deal â outstanding customer service, excellent job performance, honesty and quality of product received. I would rate this company A+++++.

He came out to diagnose my toilet to replace it and realized it was actually repairable. He ended up just tightening 2 screws and re-caulk the edge to stop it from leaking. He never told me what it was going to be to have this fix done. Even though the toilet is now fixed; I was not anticipating spending 75$ to literally screw in 2 bolts.

On time, very careful to be tidy, and did a great job quickly at a fair price. I was very happy with R.T. Olson Plumbing's crew.

Did a nice job in a hard place to work.

Fast and reliable work.

Great service and pricing.

I hired this company to find a leak in my water system. They first identified the leak as coming from my irrigation system. They made repairs to that and a leak still persisted. Then they told me that there was a leak under my slab and charged me to re-route the water pipes in my home up and over the attic. Once that was done, a leak still persisted. They came out again (only after I called and complained to HomeAdvisor) and informed me that the leak was now at the irrigation system again and provided me with a quote to resolve the issue. I chose to hire someone else to complete the job. They were at my home for four hours a day for seven days, because they would not work over four hours in a day. I should have listened to my son. He tried to warn me after he spoke with one of their plumbers in an attempt to get them to explain the problem. The plumber was rude to him and failed to adequately explain why they were taking the course of action they were taking to identify the leak. My son tried to tell me at that time to throw them out of the house and get someone else. I should have listened.

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Friendly, efficient, on time

Their follow up was very prompt/same day. I was very pleased and will definitely use this company again.

I received same day service from this company. The job was done in a timely manner and area was very clean when the job was finished.

Very professional,assessed the problem quickly and resolved the problem quickly. I would hire this company again,very satisfied.