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Rain Soft of NE Iowa
Water Treatment & Purification System Installation and Replacement, Water Treatment & Purification System Repair or Service,
About us
RainSoft of NE Iowa Water Treatment & Plumbing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Business highlights
45 years of experience
Services we offer
Faucets, Fixtures and Pipes - Repair or Replace , Water Heater - Install or Replace , Water Treatment & Purification System - Install or Replace
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.531 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 23% | ||
| 0% | ||
| 0% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 31 reviews
Diane E.
Sep 2021
Water Treatment & Purification System Installation and Replacement
They did a great job
Steven R.
Aug 2021
Water Treatment & Purification System Installation and Replacement
I didn't care for the sales rep. First, he forgot his water test kit. He also ran down competitive water companies, which is not a good sales practice. Aside from my personal issues with the rep, I liked the features of their systems, and went ahead with the install. The installer was very professional. So far, I am satisfied with their systems.
Aubrey M.
Aug 2021
Fast response to get a free quote, fair turnaround time for getting everything installed. Awesome work!
Diane S.
Apr 2021
Water Treatment & Purification System Installation and Replacement
I was very satisfied by the water testing & quality of the demonstration of the water treatment system. Followup by the company representatives after purchase is also very important to me as part of the quality of product & service.
Response from Rain Soft of NE Iowa
"Diane, we really appreciate you sharing this wonderful review with our team! Everyone at our dealership strives to provide all customers with convenient, helpful and accommodating service, so it's great to the positive feedback about your experience. If there is anything we can help you with in the future, please feel free to let us know. Thanks again! Thanks, Rachel Faust RainSoft of NE Iowa rsrachelf@rainsoftneiowa.com (319) 233-2038"
Michell B.
Dec 2020
Kelly was great with information, customer satisfaction and empathy. A true asset to your company!!
Response from Rain Soft of NE Iowa
"Michell, our team is extremely grateful for you leaving us this awesome five-star rating! We're always willing to help with any questions you may have, so please feel free to reach out anytime. Thank you again! Rachel Faust - RainSoft of NE Iowa - rsrachelf@rainsoftneiowa.com - (319) 233-2038."
Melanie B.
Dec 2020
Two minutes of work and charged me $300
Response from Rain Soft of NE Iowa
"Melanie, we appreciate you taking the time to share this feedback with our dealership. We are sorry to hear about your initial experience, but grateful to know that we could connect with you to address your concerns. If there is anything else we can help you with in the future, please feel free to give us a call at 319-233-2038. Rachel Faust - RainSoft of NE Iowa - rsrachelf@rainsoftneiowa.com - (319) 233-2038."
Bret T.
Nov 2020
They were very accommodating and professional. Nic was knowledgable, friendly, profession and courteous. I highly recommend him.
Response from Rain Soft of NE Iowa
"Bret, thank you for leaving this amazing five-star rating for us! We want to ensure that you continue to receive helpful, professional, and dependable service, so please feel free to contact us if you have any questions or concerns in the future. Thank you again. Rachel Faust - RainSoft of NE Iowa - rsrachelf@rainsoftneiowa.com - (319) 233-2038."
Todd C.
Oct 2019
Nic, was very professional. He was knowledgable and friendly. Installed my new water heater and explained things in detail. Thanks Nic.
Response from Rain Soft of NE Iowa
"Thank you for taking the time to share this amazing review with our team, Todd! We want to continue providing you with high-quality water and service, so please don't hesitate to reach out with questions or additional feedback anytime. Thank you again! Rachel Faust - RainSoft of NE Iowa - rsrachelf@rainsoftneiowa.com - (319) 233-2038."
Chad M.
Sep 2019
Response from Rain Soft of NE Iowa
"Chad, thank you so much for leaving our team this four-star rating! We are always happy to help with anything you may need, so please feel free to get in touch with us anytime. Thanks again."
Chris K.
May 2019
Response from Rain Soft of NE Iowa
"Chris, thank you for taking your time to leave our team this awesome five star rating. We are always here to help with anything you may need. Please feel free to let us know if there is anything else you need! Thank you!"
Michael G.
May 2019
they were all very professional
Response from Rain Soft of NE Iowa
"Michael, thank you so much for leaving our team this four-star rating! We are always happy to help with anything you may need, so please feel free to get in touch with us anytime. Thanks again."
Dawn H.
Apr 2019
Nic was polite and timely. He even stayed longer to do another project i needed done. Much appreciated! Thanks Nic
Response from Rain Soft of NE Iowa
"Thank you very much, Dawn, for your awesome five star rating and comments! We are extremely pleased to hear about your positive experience! Please let us know if you have any questions or additional feedback in the future. Thank you again!"
Georgia F.
Jan 2019
Replaced water heater and basement stool. Great work.
Response from Rain Soft of NE Iowa
"Georgia, our team is extremely grateful for you leaving us this awesome five-star rating and awesome comments! We're always willing to help with any questions you may have, so please feel free to reach out anytime. Thank you again."
Corey V.
Oct 2018
Timely and good clean work!
Response from Rain Soft of NE Iowa
"Cornelio, thank you so much for leaving our team this four-star rating! We are always happy to help with anything you may need, so please feel free to get in touch with us anytime. Thanks again."
Teresa Z.
Oct 2018
Response from Rain Soft of NE Iowa
"Thank you so much, Teresa, for taking the time to leave our team this five star review! We're grateful to hear about your positive experience, because everyone here at RainSoft of NE Iowa works hard to provide customers with prompt, accommodating and dependable service. Please let us know if you have any questions or additional feedback in the future. Thanks again."
Patricia B.
Oct 2018
Response from Rain Soft of NE Iowa
"Thank so much for this wonderful five-star rating, Patricia! We're extremely pleased to hear about your positive experience! Please let us know if you have any questions or additional feedback in the future. Thank you again!"
Teresa P.
Oct 2018
There was some confusion on getting the appointment for the inspector out following the job, but the plumbers themselves were fine to work with. They were always on time and very friendly. They were happy to answer questions and they left nothing behind to clean up.
Response from Rain Soft of NE Iowa
"Teresa, thank you so much for leaving our team this four-star rating! I apologize about the confusion on the inspection time. We are always striving for five star quality service so if there is anything we can improve on please let us know. We are always happy to help with anything you may need, so please feel free to get in touch with us anytime. Thanks again."
John S.
Oct 2018
Response from Rain Soft of NE Iowa
"John, thank you for taking your time to leave our team this amazing five-star rating. We are always here to help with anything you may need. Please feel free to let us know if there is anything you need! Thank you!"
Kim S.
Sep 2018
very nice!
Response from Rain Soft of NE Iowa
"Kim, everyone here in Waterloo is thankful for you leaving this rating! We are always striving for five star quality service so if there is anything we can improve on please let us know. We would love to hear more about your experience with our team or help answer any questions you have, so please feel free to contact us anytime. Thank you again."
Tim A.
Aug 2018
did good work but a little exspensive
Response from Rain Soft of NE Iowa
"Timothy, thank you for taking the time to leave us this rating! We are always striving for five star quality service so if there is anything we can improve on please let us know. We would love to hear more about your experience with our team or help answer any questions you have, so please feel free to contact us anytime. Thanks again."
John S.
Aug 2018
Response from Rain Soft of NE Iowa
"John, thank you for taking the time to leave us this rating! We are always striving for five star quality service so if there is anything we can improve on please let us know. We are always happy to help with anything you may need, so please feel free to get in touch with us anytime. Thanks again."
Diane B.
Jul 2018
We paid the bill in full but the job was never completed and then they came back and they wanted more money and then wasnt sure that they could still fix it. I was seriously disappointed in their service, seriously disappointed in their presentation of what we expected to get. Never, ever ever would I hire these people again.
Response from Rain Soft of NE Iowa
"Diane, As I told you when we spoke, I apologize that the flapper valve wasn't able to fix your toilet. We thought that it would solve the problem, but it turned out to be more problems and with the age and brand of the toilet we recommended the replacement more than the fixing. Since, we weren't able to fix it like we thought, I refunded your money that was charged for the toilet. I apologize that you are displeased because we were unable to fix your current toilet."
Roland C.
Jun 2018
Asked Nick if he could come same day.He Did! Awesome company. Installed sump pump. Highly recommend!
Response from Rain Soft of NE Iowa
"Roland, everyone here in Waterloo is thankful for you leaving this great five-star rating! We would love to hear more about your experience with our team or help answer any questions you have, so please feel free to contact us anytime. Thank you again."
Francis M.
Jun 2018
Did a great job and explained everything well. Did the work in a very short time, quicker than I had expected. Were very professional about all of their work and were genuinely concerned that everything they did was satisfactory to me.
Response from Rain Soft of NE Iowa
"Francis, our team is extremely grateful for you leaving us this awesome five-star rating and comments! We are so happy that your experience was so pleasant because we always strive to provide great customer service! We're always willing to help with any questions you may have, so please feel free to reach out anytime. Thank you again!"
Rhonda W.
May 2018
Response from Rain Soft of NE Iowa
"Thanks so much for reaching out with this amazing review and comments, Rhonda! We want to ensure that you continue to receive the best products and service possible, so please feel free to reach out anytime you have questions or suggestions in the future. Thank you again!"
Licensing
State Contractor License Requirements
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FAQ
Rain Soft of NE Iowa is currently rated 4.5 overall out of 5.
Rain Soft of NE Iowa accepts the following forms of payment: CreditCard
Yes, Rain Soft of NE Iowa offers free project estimates.
No, Rain Soft of NE Iowa does not offer eco-friendly accreditations.
No, Rain Soft of NE Iowa does not offer emergency services.
No, Rain Soft of NE Iowa does not offer warranties.