Rapid Response Plumbing Service

He cancelled first two appts, showed up hours late for the third. Cement around an outdoor spigot he installed has cracked and spigot is loose. After several weeks, he still hasn't come back to fix it. He did an ok job on the rest, and fixed another leaking drainpipe.

Mark was his name. He was awesome!! I called and told him my problem. He knew exactly what my problem was over the phone and then informed me that i could do the small repair myself, which I thought was incredible. Usually some people will take advantage of the situation and make you pay for changing a light bulb. He told me that my thermostat on my hot water tank was the problem. He said that i could probably do it myself and explained how to change it, which would have taken money away from him. I was blown away with him..He was thinking about the customers needs. So, I decided to have him come out and change it anyway.... I'm glad I did.

Mark was excellent. He explained what he was doing, gave helpful advice, did not push unneeded services on us. His rate per hour and price for parts were very reasonable. I would recommend him to anyone, and have already given his number to co-workers.

My hot water heater broke and Mark was knowledgable and took the time to explain to me my options and the costs associated with them. I was amazed how fast the job was completed!

Any time you can get someone to come on a Sunday to do plumbing work it is unusual. To have them drive over60 miles and not charge anything extra, and to pick up the need item (hot water tank) from Lowe's with no extra charge, and to be cheerful while working, etc, make it a very nice day. I got to take a hot shower instead of a cold shower. At my age (74), my need for cold showers is long past.

seemed to be very knowledgeable ,very respectful and helpful

Very reasonable price. Very upfront about costs and honest about my plumbing needs -- no "upselling". After two visits I consider Mark a friend; I feel like he is trustworthy and moral.

Mark came out and assessed my issue quickly, didn't pad his assessment of my issue with additional problems to fix and did it all for much less than I was expecting. Good work at great price and he's now on my speed dial for future needs.

A very knowledge plumber with good rates. Arrived just as agreed and did a very good job.

Mark was great on my project... I sensed at the time, and have confirmed since then, that I could trust all his advice, quotes, and his work. Thank you, Mark! (GR's Laundry Room Conversion in Murfreesboro...)

This man was a true blessing from God. He was very professional, gave a great deal, and our water issue is fixed. We will be calling on his services for any plumbing needs we have. We have recommended him to others also.

Checked the simple things first and found it! Great response, explained everything and showed up when he said he would. And did not leave a mess. Mark was great!! Hire him, you wo't be disappointed.

Good price, quick service.

They showed up on time, were reasonably priced and did a great job. I will use them again.

Mark answers his own calls and so I was able to reach him on a Sunday night. Our 20 year old water heater went out and Mark was able to replace it the next morning. He gave us several options and saved us some money. I will definitely use him again.

Mark Clement certainly gave us a rapid response. He was very efficient and fair in dealing with our problem. We appreciated his service and advice.

I spoke with Mark over the phone and told him about the leak i had (symptoms, what i saw, etc) and he determined it may had been a valve that needed a simple tightening..he walked me through fixing it myself over the phone!! It was amazing. So far the leak has stopped, but if it starts again, or if i ever need plumbing service, Rapid Response will be the first call i make! Mark was truely professional, courteous, HONEST, and selfLESS...which is hard to find these days.

Courteous, helpful, and patient with all my questions.

I had a small problem that I was just looking to understand what I would expect to pay. One of the other companies called and setup an appointment to come out, but Rapid Response called me and helped me understand what I could do to fix the problem myself. This is customer service for someone who wasn't even a customer. If I have a plumbing job in the future, I will definitely give these guys a call because of the trust they built up with this small problem.

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It turned out just to be a minor problem and was fixed in no time, but I appreciated the quick response and the friendly service. Will not hesitate to call him again if I have any plumbing problems.

Mark from Rate Rapid Response Plumbing Service was nice and courteous. He quoted me a fair price and did an excellent job in taking out my old water heater and installing the new one.

We had what was thought to be clogged grey water lines (previous plumbers diagnosis). When they started backing up again we found Mr Clement through Service Magic. Mark called soon after we put in our request and was promptly on time. After looking at our problem he advised us that the drain pipes were in fact septic lines, diameter was too small, and had been improperly installed. Though he would be willing to clean out the pipes, the better long term permanent solution was to redo that portion with new pipes and bring it up to code. 5 hours labor and 300$ materials for a total of 800$ which I think is middle of the road in pricing. Mr Clement was curteous, professional, and explained everthing. No more backups or sewer smell and the installation looks great. We have added his name to our list of phone numbers in case we have other plumbing work that needs to be done and would recommend him to our friends and neighbors.

nice guy took care of the projeect

Due to a scheduling confiict, Mark couldn't make it. However, he walked me throught what I needed to do and called to follow up. I will definitely use him in the future. Definitely interested in good service, not just money.