Raptor Rooter & Plumbing, LLC

Showed up, Chris very pleasant and congenial. Did not appear to have experience with this plumbing problem but persevered and got me up and running. Was very expensive for the work to be performed but got it completed that day

He was very friendly and professional, knew what he was talking about. They were very fast at getting back to us and coming to fix our problem.

Lower cost

I am the Operations Manager of Northtown Mall and we have a lot of plumbing issues that require a licensed plumber. I used Angi.com and came across this company. The plumber wasnt here for 15 minutes before he started an argument with my boss to where my boss would no longer talk to him. I heard it on the phone and was floored at his horrible attitude. Then, when I got to the site, things seemed to be going well as they were mostly finishing up. At the end of the job, in which the original plumber called in a 2nd plumber, without asking and at an additional $350 per hour, the employee told me the total, which was over $2,500 for a 2 hour fix and to replace a joint and a 4ft section. So I asked to see an itemized invoice just so I could see what I was paying for and he got really upset. He showed me a piece of Schedule 40 pipe that was around $150 and then said, well we used metal and its like 18 times as much as that. I just dont have a picture of it with the price. I cannot emphasize this enough, this employee was the biggest jerk of an employee/contractor that Ive had to work with here at the mall and I deal with hundreds of contractors. He literally told me I should be thankful for him showing up and he didnt have to come. Then said, repeatedly, he doesnt care about my business or need it. They have people booked out for months so he doesnt care about my business. I have NO idea how or why this place is still in business. That employee dealt with 3 mall employees and he got into arguments with all 3 of us. I would NEVER let this dude in my house or anywhere near my business and there is zero chance they will ever get the Malls business again. And, for the record, this is the first review Ive ever left. I generally just let bad service slide and dont choose to use a company again but this guy was such a jerk I just feel obligated to save any of you from using this company. Im also emailing Angi.com to let that site know about my experience because there is no way they would be on that site if Angi had a clue how much of a jerk this guy is.

Joe was very nice, helpful, and professional.

They had the best response time. Within 5 minutes of submitting the request, I was called and had someone out later that day to look at the issue. They found and fixed the issue within a short amount of time and assessed that we had bigger issues going on and referred us to a restoration company.

the plumber was very knowledagble would hire again

Professional and got the work done same day

Service was. Great, work and customer interaction was great price was to high.

Clean and efficient