Rathbun General Contractors, Inc.

Second review for the second job we did with Paul. This ultimately led us to discontinue service with him. We did window replacement. Ordered $20,000 worth of new windows?. All of which are too small/ measured wrong. To force them to fit he sent screws through the sides of the windows which are visible. As time has gone on the windows have been stressed and are bowing. Leaking energy and heat and many do not latch. The sliding door is falling apart. Not to mention the outside of the house. Nothing was sealed. The windows in general were not sealed fully. The very large picture windows upstairs are totally ruined. We are having to hire someone to fix this entire job before we stucco. It has been over a year since these jobs and I am still coming across things. Not to mention how long this job took?. MONTHS. Every day he worked was a day I had to clean a huge mess. The windows drove me to leave this review as I am extremely frustrated. We spent atone of money with Paul.

I am doing to do two reviews. For two different jobs we did with Paul Rathbun. First job was a kitchen remodel with a load bearing wall. The structural engineer recommended Paul. The load bearing wall is still holding the house up. That is my only positive review. We really liked Paul at first, seemed to be a nice genuine guy. This remodel took over a year. Over a year of random times/ days showing up as well as weeks with no communication. Nothing is done right? we went through one new glass top oven and two microwaves due to damage. One large piece of granite wasn?t secured with the weight of his tools and fell and broke. The replacement granite is not the same look size or cut.. cabinets falling off the walls. Backsplash grout falling out. The load bearing beam was filled with some sort of yellow filler and looks terrible. Nothing straight. Damaged new hard wood floors. This site doesn?t allow a long enough review.. in addition overstepping with letting animals out of exclosures.

The wood warped, the stain did not last as long as I was told.

What a MESS. Paul indicated a 30 day completion, well it took 4 months. Paul had issues with Regional Building from the start, foundation forms, roof was not done to code, Paul reused materials, difficult to communicate with. A one man operation that lacked attention to detail. There were numerous days where no work was done or workers even showed up. I had to constantly call to try and find out when the work was going to be completed. There was a lot of confusion and the work that was completed was done below standards. When I brought these numerous issues up to Paul, he became agitated. I would not recommend RGC to anyone.

I had an unfinished basement that Paul Rathbun finished a bar area, entertainment/living space and laundry. I had an unusual circumstance where I fly out of state almost every week for work and Paul was amazing. He knew I was super detailed and expected high quality work. He would call or text me throughout the week if he had any questions. He sent me pictures of progress or if he had questions to explain his circumstance. While I was not local during the week, he made the best of the situation and performed amazing work without my day to day guidance. I will definitely recommend him.

We are VERY satisfied with the new bathrooms, the work was done to our complete satisfaction. The only very minor complaint I have is that towards the end of the job, Paul was sometimes a bit difficult to contact.

In the beginning I was very exited to work with Paul. He was very prompt and flexible during the "quote". On day one of the project he showed up exactly when he said. After that it started to go downhill. There were multiple days where no work was done and I had to constantly ask what progress was being made. I felt like a baby-sitter. The only time he was prompt and eager to communicate were times when a payment was due. There were several communication errors. When work was done below my standards and requested to fix, Paul was visually frustrated. His lack of attention showed in several areas, many of my tools were used without permission and left a mess, before the work was done Paul took several items from the house to complete work on and never returned. In addition to pieces of the project extension cords are now missing. An attempt to resolve through BBB was unsuccessful. Now I have extra work to complete and no finished product to show for the $$ spent.

He is very reliable and responsible. He knows what he is doing