Razos Plumbing

Paid $240 Upfront and the Job Is Still Not Finished I hired Razo?s Plumbing to replace an outside faucet while new siding was being installed on my house. The plumber came out and explained that he could not install the new faucet at that time because of the siding work. He removed the old faucet and told me he would come back to install the replacement. I paid $240 upfront for the job. Once I had the new 1/2-inch MIP faucet ready, I contacted him and sent him a picture. He told me, ?I can stop by this Friday.? Friday came and he did not show up. Since then, I have repeatedly texted asking when he is coming back. My messages have gone unanswered. It has now been two weeks, the job I paid for is still unfinished, and I am left trying to chase down the plumber just to get a response. I understand that schedules change. What I do not understand is taking full payment upfront, promising to return, not showing up, and then ignoring repeated messages from a customer.

They installed a brand-new hot water heater that was faulty and refused to service it when it broke, leaving us without hot water through the weekend. Terrible customer service!

Timely and quality work, great experience!

Installed 4 new bathroom faucets and shut off valves. Also replaced p-trap in 2.5 hours! Work is impeccable!

Alfonso at Razos Plumbing installed a new water heater in my home and I can definitely recommend him. Professional, efficient, and completed the job to his original quote. Very pleased with his work and service!

Mr. Razos was very professional and polite. An honest businessman. He came, explained, gave us a quote, estimated his time to do the job, and completely fulfilled his obligation. We were extremely pleased with the work that he and his crew performed for us! He was very knowledgeable about the whole system and provided us answers to all our questions. We will hire him again for any plumbing needs in the future! We highly recommend him.

Quality work that donâ t hurt your wallet